Reviews for Upper Marlboro #8550

Darshan was phenomenal in the Appliance section! She was knowledgeable about the brands and offered suggestions when asked. She was patient and even showed us multiple items on display. She created estimates for us as well. We have been to different locations and different stores as we are searching for new Appliances. We will be making the drive and purchasing from Home Depot Upper Marlboro location!

I worked with Aaliyah and I got extraordinary service. These days it's so hard to find but with her going out the way to make me smile made my day and made this my permanent home depot.

When we arrived at the Garden section, we were almost walked into by one of the associates that was playing on their phone. We were not greeted by that associate or asked if we needed help finding something. When checking out, we got flagged for buying a can of spray paint, which is understandable. When a different sales associate walked over to help us, Kotashia, she didn’t say a word to us and just put her hand out for the scanner, asked for my birthdate in a very rude fashion. When I gave her my birthday in an aggressive fashion back, she changed her attitude. Overall, it was not a great experience and frustrating customer service.

Ms Antonia knew exactly what my hubby and I was searching for. Thank you so very much for your assistance.

Brionna was friendly efficient and professional. Also the shelves were stocked great this trip. Keep up the great work.

This is the worst Home Depot I shop at for customer service, If you need assistance frget it or bring lunch and possibly dinner to eat while your waiting.

I just want to say my shopping experience was so pleasant every time I shop this location..Knowledgeable courteous friendly and helpful…

Excellent experiences.

I tried to use a coupon that I had and the supervisor made up a whole.lot of excuses why they would not honor it. Even stated that my purchase amount was not enough for the coupon to be applied

Thanks to cashier Daechelle for your pleasant conversation!

Attentive staff makes all the difference when it comes to home projects. I think this location does well with inventory and rental needs. I'm probably here at least once a week!

Great experience wonderful friendly staff items in stock

Great selection, nice folks, good prices, and close by!

Store was better stocked, customer service still needs attention.

I WAS IMPRESSED BY THE EMPLOYEES FRIENDLYNESS ON THIS TRIP AND I WOULD ESPECIALLY LIKE TO THANK MICHAELA AND BRANDOR FOR THEIR HELP AND EXPERT KNOWLEDGE.

Plants all needed water, no ceramic pot selection

The upper Marlboro Home Depot is always clean, and the employees are courteous and professional.

I bought some lumber, and this lady was super nice and helped me to the point I wanted to work there. Give her a raise asap

the associates were very helpful in assisting to locate home improvement product(s) to mend a child's toy

I shop 3-4 times a week at Home Depot and I am impressed with their customer service!!

Yesterday, 14 November 2022, the employee in the Garden Shop took time to assist me with setting up my account on the Home Depot app. I’m so grateful we continue to have people willing to go above and beyond what is reasonably expected of them. Great prices on flower bulbs - 50 percent off.

Disappointed that management does not want to hear about problems.

JJ in the paint section was so helpful!

NEXT TIME I WILL TAKE PICTURES SORRY I DO NOT HAVE ANY.....

This young man stoped what he was doing to help me when I asked for help. I usually get “it will be a few minutes before I am done” or something of that manner. He was friendly and willing to help, you don’t see that much in most of your Home Depot anymore.

Failed to provide veteran discount as they have in past through app or in person, even with proof available to them.

For the most part when I come to the store I don't really get spoken to or there's hardly anybody there to help me even know employees are walking all around the store. For today's visit I was looking for a particular item where it said you had 16 of those items on the shelf and unfortunately like most trips to home Depot and your competitor it doesn't always match up with what's actually on the shelf. In this case they were no items of that kind on the shelf which kind of forced me to make a decision if I wanted to spend more for one particular item or go to another home Depot. Mark who assists to be with finding the items which we didn't actually find put together a three pack of the same item and charged me the same price as if I bought one of the 16 items that were supposed to be on the shelf. He took me over to the registers and introduced me to Tyler who at my check out was going to help me with this process to make sure that I was charged the appropriate amount. Tyler was very helpful and friendly in this process and it made this experience unlike others a very pleasant one.

I have been looking for Zevo flying insect trap refills at this store for over two months. Inventory says you have it in stock, gives location, but not there. A check with Associates and no body can find it.

I had purchased an item online and was able to return it to the store without any problems. The associates in the store were helpful and friendly.

The Evertbilt Utility Pump to drain my fountain will be used for years to come.