#1 Home Improvement Retailer

Utica, NY #1254

4.6

out of 5

93% of customers recommend this store
Rating Breakdown
5
(303)
4
(50)
3
(10)
2
(5)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (315)797-5300
Pro Desk: (315)798-4480
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
545 French Road
New Hartford, NY 13413

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

39.80 mi
  • 5814 Bridge St
  • East Syracuse, NY 13057
42.62 mi
  • 7922 Brewerton Road
  • Cicero, NY 13039
45.89 mi
  • 659 State Hwy 28
  • Oneonta, NY 13820

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Utica, NY Home Depot. It's a great day to get started on your next DIY project.

We pride ourselves on our ability to help you finish your project, everyday. From custom kitchen cabinets to closet organizers our associates will take care of you. Download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At Home Depot, supporting the community is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete all types of projects.

We're here to provide the guidance you need every step of the way. We look forward to seeing you soon.

Sincerely,

The Utica, NY Store Team

Does the Home Depot Utica, NY store sell Kegerators?
Shop our wide variety of beverage coolers including kegerators and wine fridges from top brands. Keep your reds and whites safe from harmful variations of temperature, light and humidity with wine coolers with advanced features such as adjustable racks, LED interior lights and UV filtered glass doors. If you’d like to create a bar experience at home or enjoy entertaining outdoors, consider one of our kegerators to keep your favorite craft brews chilled. Check out our buying guide to help you choose the right beverage cooler for your needs.

What types of refrigerators are available at the Home Depot Utica, NY store?
Keep your food fresh and organized with our selection of top styles and brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators, or consider a side by side refrigerator if you prefer more shelf space. If you own a business, we also carry commercial refrigerators that provide extra storage space and maximum durability, while merchandiser refrigerators allow you to beautifully display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

What Bathtub options are available to bath remodelers shopping at the Home Depot Utica, NY store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and alcove bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Utica, NY offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

389 reviews
5
(303)
4
(50)
3
(10)
2
(5)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
93% Of Customers
Recommend This Store 356 of 383 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great Job by staff David Y, Deysi, Chen, Garry H, with my purchase. they assisted in gett...

5.0

out of 5

Great Job by staff David Y, Deysi, Chen, Garry H, with my purchase. they assisted in getting my purchase to me on time. also made sure that i got any discounts etc.

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In and out in no time. Plenty of employees to answer questions. Very friendly

5.0

out of 5

In and out in no time. Plenty of employees to answer questions. Very friendly

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Great customer service. If you ever need help with flooring, see Antuan or Clover. Very knowledge...

5.0

out of 5

Great customer service. If you ever need help with flooring, see Antuan or Clover. Very knowledgeable and extremely helpful.

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I found the product I was looking for with ease. The sales representative in the flooring departm...

5.0

out of 5

I found the product I was looking for with ease. The sales representative in the flooring department was phenomenal, her name is Jackie. Jackie was very helpful, pleasant, knowledgeable, and polite. Jackie made my shopping experience a great experience. The store is clean and the sales associate were friendly.

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Great location, easy off/on the highway. Very clean store and well stocked. This store was a notc...

5.0

out of 5

Great location, easy off/on the highway. Very clean store and well stocked. This store was a notch above the usual HD stores.

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Store is dirty and not staffed. Freight and garbage all over the floor.

1.0

out of 5

Store is dirty and not staffed. Freight and garbage all over the floor.

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All the employee's are always willing to help you in finding what your looking for or just to sol...

5.0

out of 5

All the employee's are always willing to help you in finding what your looking for or just to solve a problem.

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The store has more help than I ever seen at Home Depot, cleaned too. The associates are pleasant...

5.0

out of 5

The store has more help than I ever seen at Home Depot, cleaned too. The associates are pleasant and helpful when asked a question about an item, the employee will walk you to the item where it is located. Great customer service.

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