#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)416-4404

Tool & Truck Rental

(757)416-4410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2020 Lynnhaven Pkwy

Virginia Beach, VA 23456

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 651 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (651)
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Showing 1-30 of 651 reviews
Give all cashier’s and lot associates a raise!!
I don't know how many times I can say this, this Home Depot is the best in the 757! Dom, Malik, Johnny, Mason, Makiah, Ian, and the rest of the gang are amazing! This Home Depot is #1! I'm coming back!
by
    Great Virginia Beach Location
    This store is one of the few that remains open until 10:00 p.m. and that’s extremely helpful. I’m a Marine Corps veteran and I appreciate the 10% military discount. The store was very clean …especially the ladies room. The employees were both helpful and courteous.
    by
      • Recommended
      Awesome Pro experience
      Walked in the HomeDepot in a hurry and an associate walked up and asked, “What do you need?” I told him I needed crimping tool. So he gave me three options. Isle 2 and 3 have electrical crimps and isle 15 has the cable crimps. I told him I need what’s on isle 15. He walked with me and took me directly to them. Gave my thanks to him and proceeded to check out. HomeDepot associates know how to do their jobs and how to treat customers! Thanks HomeDepot!
      by
        • Recommended
        Great customer service
        This is definitely the best Home Depot in the area .
        by
          • Recommended
          Great customer service from Felicia
          Felicia at the 2020 Lynnhaven Parkway VB location went out of her way to make sure we were completely satisfied with our purchase. She was friendly and professional. She made our shopping experience at Home Depot a pleasant one.
          by
            • Recommended
            Used rotary too in the box
            Bought a “new” rotary too. Got home & opened the box and found an obviously used tool.
            by
              Couldn’t find the product that I went in for on the show and the young lady asked Jeff about it and he went back and looked got on a ladder animals on the top shelf. Thank you so much for your hard.
              Just sent the two associates who helped me
              by
                • Recommended
                Great stire
                The employees here are always very attentive
                by
                  • Recommended
                  HomeDepot
                  Found everything I needed. Plus, I’ve added something’s to my wishlist
                  by
                    • Recommended
                    Helpful
                    Had exactly what we needed and were very quick
                    by
                      • Recommended
                      Good Instock
                      Every time I shop at this store, they always have what I am looking for. Some staff are helpful and some are quiet and un-engaging as it relates to intereact with customers. Overall, all of the staff that I have dealt with where respectful, helpful and professional.
                      by
                        • Recommended
                        Employee goes above and beyond
                        Recently I made a trip to home depot to look at buying a new freezer. After walking around I was unable to find anyone in the appliance department. There was however a nice lady in the kitchen design area that went out of her way and even stayed late to make sure I got taken care of. She helped me search the internet and narrowed down my choices and eventually I was able to make a selection on a new freezer. She did all this while she was supposed to have clocked out. Just want to say thank you Jean. Would be 5 stars but there was no sales associate in the appliance department to begin with.
                        by
                          • Recommended
                          Great employee
                          Your employee is professional but friendly.
                          by
                            • Recommended
                            Currently my second home
                            Have a lot of DIY projects and it feels like I'm here so often people know me by name. Meaning, the staff is super friendly and takes the time to help in whichever way they can.
                            by
                              • Recommended
                              Great trip to Home Depot
                              Bought a new shower head and it works great
                              by
                                • Recommended
                                great people willing to help until you are fully satisfied!
                                did not know how to get mil discount on my phone..they stopped what they were doing to show me and printed out a paper that tells me exactly how to do it//...wish it was easier some just want your drivers lic to prove you get the mil discount
                                by
                                  • Recommended
                                  Real people!!
                                  I was having a hard time finding a certain item and one of the associates went across the store (with a smile on his face) and checked the computer system for the item, found it and brought it back to me with the isle number in case I needed to find it again. Awesome store...no wandering around ever, looking for help!! High recommendation to everyone!!
                                  by
                                    Excellent service friendly employees
                                    Upon arrival I was greeted and was helped immediately when I was searching for the correct aisle by a friendly employee by the name of Felicia. She was very helpful and courteous. Need more employees like her!!! Awesome service!!!
                                    by
                                      • Recommended
                                      Helpful employees
                                      Good prices, good products, helpful and cheerful employees. Clean store, well stocked
                                      by
                                        • Recommended
                                        Organized
                                        I adore shopping at this store. The employees are friendly, knowledgeable, and always willing to help. In these changing times, these attributes are often unheard of. Work ethics makes or breaks a company. Keep up the good work & exceptionally professional attitudes!
                                        by
                                          • Recommended
                                          The Best Home Depot in Virginia Beach
                                          They have everything you need for a wonderful gardening experience.
                                          by
                                            • Recommended
                                            Outstanding CS
                                            Stopped by to grab some lighting and accessories but couldn't find the item that they said was in stock. The ASM David came to assist and literally wallked all over the store to find what I needed to keep my project going. Was very helpful and made sure I found what I needed
                                            by
                                              • Recommended
                                              NOT Trustworthy
                                              They will lie about delivery times to get you to purchase appliances. Then they will cancel the delivery and not provide alternative time choices. They require that the delivery be made before discussing appropriate compensation for their lack of courtesy, which of course is after any returns can be made. DO NOT BUY FROM THEM.
                                              by
                                                If you're dumb like me, don't go to Home Depot expecting help
                                                Multiple times over the years I have found myself either needing help, maybe just to answer a simple question, or when I do find an employee they are either on their way to lunch or can't answer my question or are in general, unhelpful. I see employees kind of just walking around lost like drones with no purpose.
                                                by
                                                  Poor Service
                                                  Missing products from a delivery, full runaround from this location.
                                                  by
                                                    Friendly and helpful every time!!
                                                    I buy all my gardening supplies and plants here every year! The vegetable plants are always healthy and there are a variety of choices ie: green or red peppers and several types of tomato plants. I'm so glad they are just a couple red lights away!!
                                                    by
                                                      • Recommended
                                                      Cleanest sight, I’m shopping here EVERY NIGHT!
                                                      I went to garden and had an amazing experience everything was lovely and it was a breathable environment. This place was amazing, the associates were so friendly, and kind and when I went to check out with James, he did so in a friendly manner.
                                                      by
                                                        • Recommended
                                                        Friendly, approachable service reps
                                                        They proactively asked me if I needed assistance which I think projected they really are sensitive to their customers needs
                                                        by
                                                          Nobody wants to help anybody there if I was selling something in my store I’ll be right on top of it
                                                          I made a purchase today of just over $300 and another purchased a night of over $115. Nobody’s willing to help nobody’s now when you see a customer soon as they enter your apartment don’t sit here and play on your phone or whatever you’re doing ask the customer can I find something for you help you find something measure something for you sell yourself I’ll sit at the courtesy Dess customer service desk and play on a phone in a second time went by there was nobody behind the customer service desk at all. Don’t know what they were doing outside smoking cigarettes who knows maybe drinking a beer out back you know anybody watching them and getting on about it they won’t grow up And I wish you didn’t take pictures or videos but you should have security cameras there look for yourself I was in there tonight for 18 2023 at 8:53 PM. Check it out at 2020 Lynnhaven Parkway, Virginia Beach and see what they’re doing don’t take my word for it .
                                                          by
                                                            Great garden selection
                                                            This is the cleanest, most stocked, and great employees garden area I have seen in a really long time. Everyone was so helpful and very polite. Gus is who helped me and he really knows his mulch!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 651 reviews

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