Reviews for Vineland #946

I recently needed some candelabra-base bulbs for a new ceiling light I received from The Home Depot. I was searching for the specific cylindrical style that I needed to complete the "look" of the ceiling light. Home Depot had them for a very reasonable price, so I purchased them. They were exactly what I needed. While there, I picked up some CULL (discounted) lumber and some treated 2 x 6 lumber for a base for a new TUFF Shed I purchased through Home Depot. I managed to get all the lumber needed to construct a base and fill it with crushed stone. My local Home Depot is not only convenient because it is less than three miles away, but it always has everything I need in one complete trip.

I bought a freezer took it home it was damaged. Called and got customer service who disconnected me twice. Third call I got to Asst. manager Jim. Jim refused to help me, kept trying to send me back to customer service. Jim told me he was the manager in charge, the store manager was off this day. Jim lacks the ability to show he can be a leader in others absence. Jim still hasn’t called me back with a resolution and it’s been 10 days. Can anyone at Home Depot help out a customer in need????

SIGNAGE FOR ITEMS ON SALE WERE EXPIRED AND DID NOT APPLY AFTER A CERTAIN DATE. ASKED FOR ASSISTANCE AT THE HELP DESK AND SAID THAT THERE WAS NOTHING THEY COULD DO BECAUSE "WE ARE BUSY!"

After someone stole my already paid for 12 foot skeleton that was put to the side for us to pick up they did everything they could to not only get me a new one but to throw in a very nice discount on top of it. It was much more than expected and I truly appreciate it.

I went to get a GFCI outlet and weather resistant cover. I don't dabble with electric unless absolutely necessary. I needed this so that I could have electric to my shed this winter. Not knowing much about electricity I don't go to that section, but I needed these things. A cold search is usually frustrating. One thinks it will be easy to find something by just going to the general area and beginning. This is time consuming. I went inside on a mission and expected to get frustrated looking for what I wanted. I was greeted wy a female employee in the section and she asked me if I needed help looking for something. The fact is I did, but I usually just struggle thorough it myself. I decided to take a chance and let her help me. I told her want I wanted and she took me right to the places where I found what I wanted. She was so exceptionally friendly that I may even ask for help more often rather than suffer needlessly. Thank you lady!

Josh in the paint department helped me greatly with selecting a low gloss paint for my living room that doesn't mark up. I wasn't sure how to paint a room black without light reflections or easy marking/scuffing. After showing some pictures to Josh he helped me come up with a game plan on how to get a low gloss/matte finish that isn't like a chalk board. The results turned out amazing! Thank you.

Wonderful customer service

Everyone e is helpful and accessible.

lots of help to direct me and answer questions.

20 x 30 x1 air filter not being stocked sends me to other ootions

I spent 10 years in the military and have the HD discount on one regular account, but I somehow ended up with a Pro account too and doesn't show it???? It's a real PIA when I go i and check out!!! How do I fix that easily?

There was no plumber to talk to and the "sure of herself" employee didn't know what she was talking about. The electrical guy was good. Long wait to checkout because self checkout was down and they don't have cashiers any more. They were out of the applicance cord I needed. Overall a bad experience

Two Stars… Try (TO) do better!

I bought a set Heavy Duty Wood Clamps and they worked out perfect

he was exceptional…helped me find the perfect appliances..informed me of differences even if it meant i wouldntnpurchase them

Not used to having an employee go over and above what his job description is, one of your employees from the electrical department did just that, thank you for that

Milwaukee battery operated 30° framing nailer and 15 gauge brad nailer top of the line all my Milwaukee purchases I've been to home Depot and never ever an issue

Denise Washington was very informative. Her knowledge was impeccable.

It’s a horrific experience. I had to go there twice There won’t be a third time

great place keep up the good work

when I came to pick up my order there where a bunch of carts blocking the locker I had to get to, to get my order. Not really happy about that there should not be carts in front of the lockers.

Aisle and shelf's very ... dusty and dirty. Need much better cleaning and air handling system

As I was told no one knows anything they only work there no help at all from whole staff. They ordered a wrench told me when would be there at noon Friday for pickup wasted time there then told another 5days wasted time and gas and again the same don’t know anything they only work there

Website shows products in stock and plenty of them but don't expect them to be on the shelves. You will have to ask an employee to get the pallet down from the top of the rack. Store is very dirty and aisles are cluttered with debris and displays which make it difficult to navigate with a cart.

The store is pretty good but it needs to be cleaned up a bit. There is one isle in the garden center the has no working lights and has been that way for years. If I was the manager I would be ashamed to work in a store like this.

I grew up in Vineland, NJ, and remember making trips to this location for well over 20 years with my father. Since then, I have visited Home Depot locations located in the Camden County location. Needing a tool last-minute, I decided to take a ride down memory lane at the same time, and boy, was it a memory I will always remember. I knew what I needed (a power tool) and walked to the isle. Walking about the section for more than 5 minutes, I walk over to the isle beside where the power tools are, which happens to be Plumbing. Here is where I met Ty (the spelling may likely be off). Tall and sleepy, I asked Ty if he could help me with a purchase for a tool that was locked. He told me that it I could find help in that area. I told him that my brother-in-law and I have walked for five minutes and didn’t see anyone. He then says, ‘If there’s no one there, you’ll have to come by another day, like tomorrow, to buy it.’ I asked ‘So, even though you guys are open, I’m not able to buy an item because there’s not anyone there, even though I’m speaking to you? There isn’t someone you can page?’ He looks around like I’m bothering him and proceeds to walk and speak to another employee (short, orange hair). As it would be, this employee was taking Ty’s place in plumbing and he asked him about my situation. This is when THAT employee was able to walk over and help me. This employee shows Ty the 4-digit code for the lock and says ‘Remember this. It’s only 4 numbers. Your phone has 4 numbers to unlock. Just like that.’ Ty responds, ‘Yeah, I’m not gonna be able to remember that, man.’ I was dumbfound. I half-heartedly finished the purchase, while still debating returning the product and buying it on eBay if it means helping lazy employees retain a job for a place I cherish. Sadly, extremely disappointing experience.

I was buying 5 bags and cashier told me if I bought 6, I would get $5 off.

Employees needs more customer service training. So they can treat people better

Got a washer machine and the employee didn't told me I had to buy the water hose separately. When I got the delivery I had to make another trip to buy it. They should tell you the machine DOESN'T come with the water hose.

I am from a different state and I needed certain things that 3 of my Home Depots in PA didn't carry. I found all that I needed here at the Vineland location!