#1 Home Improvement Retailer

W Shrevport #381

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(313)
4
(47)
3
(14)
2
(0)
1
(12)
The Home Depot
Contact Us
Main: (318)686-3054
Pro Desk: (318)671-6402
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
6900 Pines Road
Shreveport, LA 71129

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

7.34 mi
  • 110 E Bert Kouns Ind Lp
  • Shreveport, LA 71106
11.91 mi
  • 2800 Airline Dr
  • Bossier City, LA 71111

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the W Shrevport Home Depot. We hope you'll come by and meet our helpful team today.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or electrical supplies we've got you covered. Our trained associates can help you find the products you need to complete your project. You can buy online and ship to store using our product locator app.

Community involvement is important to us at The Home Depot and, since 2011, The Home Depot Foundation has invested more than $300 million in veteran causes and improved more than 43,000 veteran homes and facilities in 4,200 cities. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide an entertaining environment mixing creativity and safety.

We're here to provide the guidance you need every step of the way. Stop by soon.

Sincerely,

The W Shrevport Store Team


When does The Home Depot Black Friday 2021 event start at the W Shrevport store?
Our Black Friday event will run at our W Shrevport store and online between November 3 and December 1. Instead of a single day Black Friday event, you can relax and enjoy stress-free shopping without risking your well-being. To ensure your safety and reduce overcrowded lines in our stores, we intend to comply with social distancing regulations and require everyone to wear a face mask. As always, you can shop Home Depot Cyber Monday deals in our endless aisles online.

What are the top Home Depot Black Friday deals at the W Shrevport store?
There's no shopping experience out there quite like The Home Depot Black Friday. We have all the necessities to make your home festive with holiday decor. Celebrate the tradition with fresh-cut trees, artificial Christmas trees, and indoor or outdoor Christmas lights in any style. Our W Shrevport store will offer Black Friday appliance deals and discounts on tools and smart home products.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot W Shrevport offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

386 reviews
5
(313)
4
(47)
3
(14)
2
(0)
1
(12)
95% Of Customers
Recommend This Store 235 of 248 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
If you shop Home Depot go to the one on Bert kouns or Bossier store they have friendly Service an...

1.0

out of 5

If you shop Home Depot go to the one on Bert kouns or Bossier store they have friendly Service and nice managers that will help. Do not go to the one on Pines Road if you need any help . Cashiers are nice but you cant get help in the back. Drive on over to Sutherland Lumber if the Bert Kouns Home Depot store doesnt have what you need.

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great store staff are friendly and efficient Products are well displayed and always easy to find ...

5.0

out of 5

great store staff are friendly and efficient Products are well displayed and always easy to find if you need assistance staff are easily found and always willing to help The store is always well lit and very clean. It is a pleasure to shop there .

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Joyce was very helpful. Well rounded employee that took customer service level beyond what alot o...

5.0

out of 5

Joyce was very helpful. Well rounded employee that took customer service level beyond what alot of others wouldn't do. Thank you again Joyce

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Attempted to purchase Behr Marquee exterior paint since I did not originally order enough for my ...

1.0

out of 5

Attempted to purchase Behr Marquee exterior paint since I did not originally order enough for my project (ordered 12 gallons, needed 17 gallons for a whole house paint job). Was told by the girl in paint that the Marquee exterior is not available in store anywhere in Shreveport/Bossier. Purchased 2 gallons of Behr Ultra instead since I had a $300/day lift sitting idle at the jobsite. Called Burt Kouns on my way back to the jobsite (30 minutes into Texas), after navigating through their phone menu and being hung up on twice to find out that Burt Kouns had 6 gallons on the shelf. Called the shift manager at Pines to complain and was told by him to drive the 30 minutes back to Pines, return the paint, drive the 15 minutes to Burt Kouns and get the Marquee I actually needed, then 45 minutes back to the jobsite. Told the manager in no uncertain terms that this was unacceptable given as how I was lied to by their employee and was hung up on. The next morning I complained to the Store Manager, only to receive a stone faced look through the whole conversation, and when I mentioned that I would no longer shop at this store, I got a shrug.

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They have the best customer service,everything I came in looking for,I walked out with along with...

5.0

out of 5

They have the best customer service,everything I came in looking for,I walked out with along with a smile on my face!!!!!

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The store were very clean each visit and the workers were very helpful. It has your every househo...

5.0

out of 5

The store were very clean each visit and the workers were very helpful. It has your every household need.

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EACH VISIT TO THIS STORE IS A PLEASANT EXPERIENCE. FRIENDLY AND KNOWLEDGEABLE STAFF. THEY KNOW ...

5.0

out of 5

EACH VISIT TO THIS STORE IS A PLEASANT EXPERIENCE. FRIENDLY AND KNOWLEDGEABLE STAFF. THEY KNOW WHERE TO FIND ITEMS SO I DO NOT WASTE TIME "HUNTING" FOR WHAT I NEED. ALSO, THEY RECOMMEND SOLUTIONS TO DIFFERENT SITUATIONS. PRICES ARE VERY GOOD.

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The staff is friendly and take you to the product, the store is clean.

5.0

out of 5

The staff is friendly and take you to the product, the store is clean.

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