#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(207)859-2204

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

60 Waterville Commons Dr

Waterville, ME 04901

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 526 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (526)
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Showing 1-30 of 526 reviews
Great store friendly people
Had no problems at all was fast and easy. Will definitely come back.
by
  • DIY
needed help with ceramic tiles and had a very good experience with clerk
I was completely frustrated with purchasing ceramic tiles and spoke with a clerk who quickly sent over a clerk who had all the info I needed and I was very happy with my purchase and with the service. The store is clean and well organized and the assoc. have always been helpful and friendly Shop there often and will continue to do so.
by
  • Recommended
Friendly associayes
Helpful associates but do not like self checkout. The store was clean and items easily accessible. Though there were a lot of cashiers I have found other stores without enough
by
  • Pro
  • Recommended
great store expreince
great service, great store. went in to replace a sink and the plumbing department was very helpful.
by
    great shopping experience
    I received excellent customer service and was pleased with the availability of the items iwas looking for.I found the store very clean, well lit and organized. I no longer run from store to store looking for anything I need I now head on over to Homedepot knowing that what I need is always avalable
    by
    • DIY
    • Recommended
    Shopping at the Waterville Home Depot was so easy!
    The Waterville Store is located at the end of Waterville Commons Drive. Parking the car is so easy in the spacious parking lot adjacent to the store. My mission to find and purchase several U.S. flags for home and garden use was cut short when I spied the display of U.S. flags near the front entrance. I checked out with the very efficient and friendly sales clerk. This shopping foray took all of ten minutes.
    by
      • Recommended
      The best Home Depot around
      The store in Waterville, ME is great! The associates are super nice and very attentive. I always find something cool in the displays and they always seem to have sales on stuff I need. I always use this store when ever I need something for the house or camper. There outdoor section is second to none and they have the best availability of grills and power equipment of any other store I have been to. In short I highly recommend this store due the good people and good deals!
      by
      • DIY
      • Recommended
      good store experience
      the employees were very helpful and patient with me
      by
        • Recommended
        Never been disappointed
        Well organized, well placed signs for locating goods, associates readily available to answer questions
        by
        • Pro
        • Recommended
        excellent store always find more then I went for and better pricing then on line.
        clean store, helpful clerks what more can you ask for.
        by
          • Recommended
          Better in the north
          Home Depot in maine is far superior to their sister stores in the south associates are better versed in the product line and far more helpful I used to go only to Lowes when I lived in Oklahoma due to better service but in maine it is the exact opposite I get excellent service in home depot and less then poor service in lowes
          by
          • DIY
          • Recommended
          good store experience
          The store was well organized and the assistance was remarkable
          by
          • DIY
          • Recommended
          thanks for always knowing how to help .
          I love how i can go to the store and describe what my husband sent me for using words like thingmajig and dohicky or whatchamacolic and the sales person knows right away.they will fill my list for me and never make a mistake. a good store to shop in.
          by
          • DIY
          • Recommended
          very helpful associates..easy peasy
          I used my mobile app. Before coming to the store ,found what I wanted and saved it to my phone.when I got to the store an employee came right to me to see if I needed help. I showed her the saved product on my phone,she took me right to the isle where it was located ,asked if I needed any thing else..went to the register and ckecked me out...I usually send my boyfriend for things because I am always afraid I will get the wrong item..with the mobile app and helpful employees ,I can do it myself...
          by
          • DIY
          • Recommended
          Great place to shop
          Been here many times and have always had great experiences. Staff is very helpful.
          by
          • DIY
          • Recommended
          Great dtore experience
          I was able to quickly find the products I needed, and was able to assist on a sale as I had purchase the same product the year before and was completed satisfied with it. The item was a Ryobi battery operated weed wacker.
          by
          • DIY
          • Recommended
          GOOD EXPERIENCE
          THE EMPLOYEES ARE ALWAYS VERY HELPFUL AND IT IS A PLEASURE TO SHOP AT HOME DEPOT
          by
            • Recommended
            Very Friendly and helpful staff!!
            I Always go to this home depot. I find what I am looking for usually quite quickly, but I can always rely on someone asking if I need help.
            by
            • Pro
            • Recommended
            Knowledge, friendly associates
            Doing a remodel so we need different items, one associate was able to help us with everything.
            by
            • DIY
            • Recommended
            Great experience
            Welcomed by the first associate we saw & all were most helpful
            by
              • Recommended
              Great Store exprience
              On Sat., May 16, my husband and I went to Home Depot to purchase 3 overhead lights. While the lights that we initially wanted to purchase were out of stock, the sales associate directed us to the LED lights. After discussing the advantages of the LED lights vs other lights, we decided to go with those lights. In the end, we were happier with what we left with vs what we initially had intended to purchase. The sales associate was very helpful and knowledgeable, didn't rush us, and was very pleasant. This visit, along with the numerous previous positive experiences, are the reasons we keep returning to Home Depot (the Waterville Store).
              by
              • DIY
              • Recommended
              Prices and Taxes are high
              Prices are not great and the sale taxes are way to high (Maine). It's all we have in our area, so we shop for the convenience.
              by
                Great Customer Service
                I wanted to buy a grill that was displayed out in front of the store. All I had to do was walk in to Customer Service, they rang me up and once I got back outside an associate was waiting for me and loaded the grill into my truck. Excellent customer service and the price was right, too.
                by
                  • Recommended
                  Always Improving
                  In the past it was difficult to get help from an associate. Now they are more apt to come up to you and ask you if you need help and when you do they seem to either know or know who does know. When it's the latter they help you find that person.
                  by
                  • DIY
                  • Recommended
                  Associate very helpful
                  I purchased 58 bundles of shingles along with nails for the roofing job at my home. A fairly large purchase, and the associate was especially helpful with suggestions that I took advantage of. His name Steve O, stayed with me during the process including loading the truck.
                  by
                  • Recommended
                  nice store
                  shop at Home Depot often for home repairs items etc. Associates are always helpful
                  by
                  • DIY
                  • Recommended
                  great store
                  its clean. employs are kind and ready to work GREAT
                  by
                  • Pro
                  • Recommended
                  Awesome store!!
                  I really enjoy shopping at this store. The staff is always helpful and the store is neat and easy to find what I'm looking for. The prices are great and I can't say enough great things about this store! Keep up the awesome work everyone!! If anyone says anything bad about this store or the staff I say let them pound salt.
                  by
                  • DIY
                  • Recommended
                  Great employees. They made my sons project and visit enjoyable and memorable.
                  Special thank you to Garrett G. and Steve O. They made my son feel important as they saw to it he had all his items needed for his project from wood to paint (orange of course) and hinges. Again thank you for making this a pleasurable and memorable experience for us all.
                  by
                    • Recommended
                    Great customer service - Not an attitude.
                    This trip I needed help in lumber, roofing, hardware and plumbing. Not only was there a helpful associate in each aisle I was greeted and asked if I needed help by 3 more associates. The customer service in this store is unbelievable. This store's associates could be a role model for the staff of other stores.
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 526 reviews

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