#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(501)219-4400

Rental Center

(501)219-4417

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

12610 Chenal Pkwy

Little Rock, AR 72211

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 813 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (813)
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Showing 1-30 of 813 reviews
Stormy / customer service does a great friendly job
Christmas deals are great
by
    Great Product with great Price
    Love this dish liquid and vey good PRICE
    by
      • Recommended
      I Got My GRILL
      I have been looking for charcoal barbecue grills for 2 months. . No one had them UNTIL I went to HOME DEPOT not only did they have them. . the one I wanted was only $55 OMG!!!! SOLD TO THE LADY THAT'S BEEN LOOKING FOR FLAME IN ALL THE WRONG PLACES #truestory Anyhoo THANKS HOME DEPOT FOR MY GRILL!!
      by
        • Recommended
        Defective product sold
        I bought a product that appeared to have previously been sold and returned. I assumed it had been retested. That was incorrect. It was defective and should not have been resold. Fortunately i was able to return it to anther store in the area.
        by
          Organized and Shopper Friendly
          The workers in this store are knowledgeable, helpful, and friendly. This store is well stocked.
          by
            • Recommended
            Ok days with HD then bad days.
            We picked up 30 bags of much and 10 topsoil. There were 3 employees helping put flowers in a van but zero interest in helping us take 40 heavy bags to our trailer outside of the garden area even after the cashier asked 3 times. Pure lazy.
            by
              The best Pro Desk team
              This store has the best Pro Desk out of any Home Depot I been to. They take good care of you here.
              by
                Website Inventory amounts are not accurate!
                Was told by employee after driving an hour to west Little Rock that website saying 5 transition strips available doesn’t mean any are even there. Drove to Benton where 13 showed available but only 1 was in stock. Thankfully it was all I needed. Inventory should be a top priority. Not everyone lives near a Home Depot.
                by
                  • Recommended
                  Dryer delivery
                  Delivery of my new dryer went well.
                  by
                    Customer care
                    Home Depot has a good variety of products, but customers need to be on their toes when it comes to customer care services at this particular store.
                    by
                      Awesome pro department
                      I let the people at pro handle all orders for my business now. Cathy and Jacob are the most knowledgeable salespeople I've worked with and they always go the extra mile.
                      by
                        • Recommended
                        Delivery
                        The delivery person was professional and very helpful. Great example for others to follow.
                        by
                          • Recommended
                          Home Depot inconvenience
                          My problem wasn’t with one particular store because the employees were not in control of the issue . Frigidaire didn’t have the appliance in stock and they shouldn’t have lied about having it and delivering it on a certain date
                          by
                            Great Customer Service
                            I'm so happy with this location. The Associates are super friendly and welcoming.
                            by
                              • Recommended
                              Patio remake
                              The store had everything I needed and the associate at the pick up counter was excellent
                              by
                                Employee went over and beyond.
                                Employee Majah, went over and beyond. Contacting the North Little Rock store asking questions and giving me the answers and feed back that led to me asking more questions and Majah found the two things I needed in the store instead of going out the way to a different store.
                                by
                                  • Recommended
                                  Great store
                                  Great shopping experience. Although they seemed short staffed they helped me find an item and walked me to it, great job
                                  by
                                    • Recommended
                                    Angry customer
                                    Store management is incompetent.
                                    by
                                      Tramnell and Darnell were wonderful in delivering and installing dryer!
                                      I bought my Hotpoint dryer and I was impressed with delivery and installation! Thank you very much!
                                      by
                                        Not worth the trouble
                                        Store manager is in over head. The inmates are running the asylum.
                                        by
                                          Used to be good
                                          This location is not what it used to be. They must be cutting personnel to improve their profit margin, but it’s affecting the customer experience.
                                          by
                                            Do not custom order from this store.
                                            This Home Depot is not able to handle even the most basic custom order. And if your order is delivered damaged, good luck getting them to accept the return and re-order.
                                            by
                                              Poor customer services
                                              Always understaffed, the staff that was present checked our receipt after we loaded our items, despite requesting help at self check out by and overworked employee
                                              by
                                                Long lines -again!
                                                Get some registers open. Or, if you are only going to have self-checkout open, get the employees some training so each transaction isn't painfully slow. Far too many employees seemto feel free to stand around in groups talking about lunch. Not a good look for frustrated shoppers!
                                                by
                                                  Great team that helps you find the great product you want and need they will take very good care of you
                                                  I bought this a few weeks ago with so many thing but they didn’t say which product but everything I purchased I needed very pleased with all
                                                  by
                                                    • Recommended
                                                    The employees smell like marijuana and are the opposite of help.
                                                    I shop here frequently because it’s close to my house, most of the employees are so useless that there’s no point in asking them for help in any department. Several of them smell like marijuana everyone I go in. More than once I’ve had to explain their own products to them. Ridiculous/
                                                    by
                                                      Trying to save money by not hiring employees?
                                                      I usually enjoying purchasing flowers and other things from the floral Dept, but not sure that’s going to happen this year.
                                                      by
                                                        Great to have keys made
                                                        The long time female employee that works with keys and locks is excellent.
                                                        by
                                                          • Recommended
                                                          door replacement
                                                          so far, everything has been so easy
                                                          by
                                                            • Recommended
                                                            Available for pickup today
                                                            Inventory said you had five. I needed two. Went there to pick it up and there’s nothing. Inventory is not kept current.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 813 reviews

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