#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(616)233-7534

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4900 Wilson Ave Sw

Grandville, MI 49418

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 488 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Paint help!
Fantastic help at the paint counter with discussion on colors, advice, and speedy samples!!
by
    • Recommended
    Great store to shop at
    Store is clean and well stocked. Many associates offered to help.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent customer service
    Fast and efficient processing of a returned item, no questions asked. Very gracious employees, everyone asking how they could help!
    by
    • Verified Purchase
    • Recommended
    Wonderful experience
    Due to the big holiday sale my new freezer from Home Depot would not be able to be delivered in time to save my food that was thawing in my dying freezer at home. Both associate and manager worked hard to make sure my problem was solved. The service I received saved my food. Great experience and will make Home Depot my appliance store from now on.
    by
    • DIY
    • Verified Purchase
    • Recommended
    knowledgable sales personhttp://homedepot.ugc.bazaarvoice.com/1999storespie/store_2748/submitreview.htm?format=embeddedframe&campaignid=VOC_survey&ses
    sales person Susan Griffis knows the products of the lines you carry that we were interested in
    by
    • Verified Purchase
    • Recommended
    Outstanding selection. Great service. Remarkable associates!
    Very pleased with my last visit. Friendly staff, selection met my needs, and service meets and exceeds my expectations.
    by
    • DIY
    • Verified Purchase
    • Recommended
    customer service
    Major issue for me as a consumer is that you had someone to help me find the items I was shopping for. Every isle had a sales person that was helpful and cheerful!! MOST stores and grocery store, I have to circle the store and hunt someone down or have them paged to get assistance. This store is WELL staffed!! GREAT management that realize that is what bring customers back to YOUR store.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Grandville Home Depot
    Store employees are always available to help you out!
    by
    • Pro
    • Verified Purchase
    • Recommended
    Poor experience not normal for this store
    Store seem cluttered. Normally the greeter is very helpful & friendly. However on this day I did not see her or anyone taking her place.
    by
    • DIY
    • Verified Purchase
    • Recommended
    great experience.
    Best store, highly recommended. They take care of their customers.
    by
    • Verified Purchase
    • Recommended
    Great Experience
    Great service. The store employees were very helpful.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Best service ever.
    I have been shopping this store for several years. I have always been assisted by an associate. They are ready, willing, and able to help find things and to explain how to do things. This is important to someone who is just learning handywoman stuff at the age of 72. They make it seem so easy for me.
    by
    • Verified Purchase
    • Recommended
    Awesome experience with obtaining credit for a damaged item.
    Purchased a boxed patio heater. Discovered it had a dent when unboxed at home. Didn't want to return but was given a credit when I talked to customer service desk about it a few days later. No hassle, very straight forward.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent Customer Service.
    Was in and out and found exactly what I came for. Employees were were were helpful.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great store
    The staff here is always polite and helpful. The have very competitive prices.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent service and helpful staff.
    Store had the products needed to complete my project installation. Plumbing dept. attendant was knowledgeable and very helpful
    by
    • Pro
    • Verified Purchase
    • Recommended
    Awesome store
    Customer service is outstanding. Way better than Lowes or Menards
    by
    • Pro
    • Verified Purchase
    • Recommended
    FANTASTIC!
    I've purchased many items from this home depot and they are always there to help!
    by
    • DIY
    • Verified Purchase
    • Recommended
    CAN'T BEAT THE PROFESSIONAL SERVICE OF THE EMPLOYEES
    THIS STORE IS ALWAYS CLEAN AND THE EMPLOYEES ARE VERY HELPFUL, KNOWLEGEABLE AND GENUINELY HAPPY. THIS IS MY GO TO STORE AND THEY NEVER LET ME DOWN WHEN I NEED EXPERT ADVICE.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great help on painting project
    I was very happy with the help I received at the paint desk. They recommended the right supplies I needed for my project, and the quality of the paint was exceptional (Behr). I'm delighted with how the finished product looked, thanks to the staff at Home Depot.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Great personal service. The guy who manages the self check registers on Monday is the type of retail staff all stores would like to have.
    The gentleman managing the self check registers on 4/4/16 was helpful in pointing me to what I needed in the store. When I checked out he asked if I had found what I needed with a friendly attitude. Keep finding good folks like him and keep them happy.
    by
    • Verified Purchase
    • Recommended
    She was great..
    I already have recommended this store today.. Best people ever
    by
    • DIY
    • Recommended
    Best people ever
    I was looking for a product for my lawn and your associate pointed me in a new direction to a better product.. Tell him thank you..
    by
    • DIY
    • Recommended
    Safety issues and interview experience.
    There is a safety issue in the parking lot on the northwest side of the Home Depot building. The blind spot faces MC sporting-goods traffic does not yield or stop from or oncoming traffic. I also had the rudest and most inconsiderate interview with Home Depot for a part-time position that interview were only gave me I contact 25% of the time. He was yawning, rubbing his head looking, away from me. During one question I purposely did not complete it. And he just when on with the interview.
    by
    • DIY
    Excited New Home Owner
    Nervous to purchase new appliances and carpet for my first home but left the store feeling confident and excited.
    by
    • DIY
    • Recommended
    Provided amazing customer by sales associate Dan.
    Provided amazing customer service while shopping for appliances by a sales associate named Dan. He went above and beyond taking the time to show me the different units, going over pricing and sales, and giving me ratings of the different units.
    by
      • Recommended
      Wonderful people
      The store associates and cashier were very friendly and helpful
      by
      • Pro
      • Recommended
      Helpful Associates
      The associates working at the paint desk were extremely patient and helpful in matching a paint sample I brought to the store. Not only did they satisfy my request, but they actually made the experience interesting and fun.
      by
      • DIY
      • Recommended
      handy place to get pluming parts
      The plumbing parts I needed were right out in the open.
      by
      • DIY
      • Recommended
      Great experience
      Everyone was helpful and gave us great info. We were able to get everything we needed for our project
      by
      • DIY
      • Recommended
      Showing 1-30 of 488 reviews

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