#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(757)259-7222

Rental Center

(757)259-7228

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6700 Mooretown Rd

Williamsburg, VA 23188

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 579 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (579)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 579 reviews
Always well stocked
I am here at least 3 times a week and always leave happy.
by
    Cashier LISA
    Outstanding service. Pleasant. So friendly and helpful and seemed to enjoy what she was doing. Superb customer service is hard to find and she nailed it. Thanks LISA
    by
      • Recommended
      Be prepared
      I bought 2 skylights. Sent to home, both damaged. Brought back and re-ordered. Pick up at store 1 of 2 damaged. Store associate tried to pawn it off as no big deal. "you can bang out the dents." On a roof skylight, really..pathetic.
      by
        Outstanding Employee
        Cashier JASPAL was especially kind and attentive to this 83 year old customer
        by
          • Recommended
          Invaluable assistance!
          Found the ideal bathroom venting fan and light for our remodel!
          by
            • Recommended
            Emilie in the Paint Dept.
            One employee stood out. Emilie in the Paint Dept. provided exceptional service by solving a "color conundrum." She went above and beyond providing much sought after solution to our problem. Her experience and expertise made a difficult decision easy. She is a credit to Home Depot and, specifically, to the Paint Dept.
            by
              • Recommended
              Tammy thanks for all of your help!
              Photo to large to load
              by
                • Recommended
                Class Act
                I love ❤️ this store they rock Tammy and team will take very good care of you
                by
                  • Recommended
                  Stock Tanks
                  Very excited about seeing HD include stock tanks at the stores. We have bought 14 so far. Great and lasting alternative to wooden box gardens. Can't wait to see my garden thriving.
                  by
                    • Recommended
                    Flowers
                    I purchased the most healthy rose bushes, very pleased.
                    by
                      • Recommended
                      Customer Service!!!!!!
                      Cashier Britney Was An Awesome Lady Helped Me Out Met All My Needs, Kudos!!!!!!!!!
                      by
                        • Recommended
                        Great Customer Service
                        Lisa, at the self check out lane is amazing. Super helpful, friendly, and professional. Because of her we look forward to going back.
                        by
                          • Recommended
                          Great garden center!
                          This Home Depot has a good selection of healthy plants and regular sales that are clearly marked.
                          by
                            • Recommended
                            GREAT CUSTOMER SERVICE
                            KATARINA KOCHAN IS AN EXCELLENT EMPLOYEE. SHE WAS QUICK TO WAIT ON ME AND PROCESSED MY REQUEST ACCURATELY. SHE EXPLAINED EVERYTHING WELL.
                            by
                              • Recommended
                              Helpful Employees
                              I have been struggling with the idea of replacing a refrigerator for quite some time. The appliances floor person and his boss were so pleasant and helpful. Fred spent a lot of time with me to help me make a purchase decision. Thank You!
                              by
                                • Recommended
                                Cashiers no longer work there??
                                Guess the labor shortage has hit where they can't staff registers anymore and force everyone to funnel into self checkout lanes - which are crowded with display items to apply for a HD Credit Card. Oh wait, there were tons of employees there - just too busy gathering in huddles around the store NOT helping customers - but guess they can't operate a cash register.
                                by
                                  Great customer service!
                                  I'm always at the Home Depot and the customer service is fantastic! Someone in store is always asking if I need any help and they are knowledgeable if I do. Also, usually someone outside to offer assistance with loading large items.
                                  by
                                    • Recommended
                                    Always find what's needed
                                    I spend a lot of money here and love the store and employees have become family!! Already look up Janet for commercial help!!
                                    by
                                      Went to the lumber section to buy wood and cinder blocks for a personal project--I have very litt...
                                      Went to the lumber section to buy wood and cinder blocks for a personal project--I have very little knowledge of building materials. Quickly found an employee who was able to help. He was able to give advice on which wood to select for my project, keeping cost in mind, cut the wood for me, and all with a smile. Also had a second employee come up and offer help while the first had stepped away to check something, so we did not need the second employee's help, but it was nice to know there were multiple friendly employees ready to help if needed. Ended up being a quick and easy trip and I now have an awesome aquarium stand. Store was clean, spacious, and seemed easy to navigate, even for someone like me with minimal knowledge of these products.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The store is clean, the workers are exceptional, especially Jessica in the paint department. Th...
                                      The store is clean, the workers are exceptional, especially Jessica in the paint department. The store personnel are great. It's a joy to go there.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Clean, friendly and helpful.
                                      Clean, friendly and helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great customer service
                                      Great customer service
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Kyle loaded 30 bags of mulch into our vehicle on an extremely hot day. He was courteous, quick & ...
                                      Kyle loaded 30 bags of mulch into our vehicle on an extremely hot day. He was courteous, quick & efficient. We appreciated his efforts.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      This store is always well stocked and seems to have what I need for any project. Staff is friend...
                                      This store is always well stocked and seems to have what I need for any project. Staff is friendly and willing to help with advice or guidance. The store is clean and tidy and has addressed safety measures for both customers and staff with respect to the current covid condition. Thee efforts are much appreciated.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Excellent customer service given by both Dylan and Emilie!
                                      Excellent customer service given by both Dylan and Emilie!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Arrived in town with 3 days of projects. Could have never completed it all without Home Depot, f...
                                      Arrived in town with 3 days of projects. Could have never completed it all without Home Depot, from the paint department to the rental department to the lawn and garden department Home Depot covered it all!! Thanks greatly.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Amy was our cashier and was awesome! She took us right away, friendly and very helpful.
                                      Amy was our cashier and was awesome! She took us right away, friendly and very helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      We recently purchased 2 kitchen appliances here and both experiences were excellent.
                                      We recently purchased 2 kitchen appliances here and both experiences were excellent.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      The associates are always very helpful and friendly.
                                      The associates are always very helpful and friendly.
                                      by
                                      • Verified Purchase
                                      The salesperson,Katarina Kochan was very helpful and knowlegable . Other contacts in customer se...
                                      The salesperson,Katarina Kochan was very helpful and knowlegable . Other contacts in customer service were not helpful.
                                      by
                                      • Verified Purchase
                                      Showing 1-30 of 579 reviews

                                      Nearby Stores

                                      Find Another Store

                                      6921 Walton Lane

                                      Gloucester, VA 23061

                                      12.22 mi

                                      Rental Center

                                      (804)695-3508

                                      Pro Service Desk

                                      Mon-Sat: 6:00am - 9:00pm

                                      Sun: 8:00am - 8:00pm

                                      325 Chatham Dr

                                      Newport News, VA 23602

                                      19.54 mi

                                      Rental Center

                                      (757)833-1104

                                      Pro Service Desk

                                      (757)833-1100

                                      Mon-Sat: 6:00am - 9:00pm

                                      Sun: 8:00am - 8:00pm

                                      1413 N Armistead Ave

                                      Hampton, VA 23666

                                      29.30 mi

                                      Rental Center

                                      (757)896-8411

                                      Pro Service Desk

                                      (757)896-8401

                                      Mon-Sat: 6:00am - 9:00pm

                                      Sun: 8:00am - 8:00pm