Reviews for Wilmington #8440

Customer service at this location is excellent. There is always someone to help in all departments!!

Recent visit to make copies of keys at self-service key machine proved to be more confusing than originally thought. Cashier Karen helped and got the keys made without an issue. Thanks, Karen!

the store has grown exceedingly within the past year

I was going to different Home Depots near my area to find a specific camera and none had it and had it in stock on the app and when I got there they have non. I tried this location and they had it. The cashiers were very friendly as well.

Great . Very great Helpful

I was here several months ago and the transformation is impressive! store is clean well stocked and the associates were helpful!

Mike, Charles and Velez went above and beyond to help us track down a specific vanity we were looking for! There was one on the shelf but it was damaged. They were able to located them on a pallet up top and brought it down for us to purchase one. They were EXTREMELY friendly and helpful! What an amazing crew! Highly recommend shopping at this store because of them!!! Employees of the month 👏🏼

Caroline is the sweetest garden checkout lady I have met at Home Depot. Thank you Caroline!!

Customer service is awesome

This Home Depot has the best deals in their Garden Center. I got a great price on mums to plant in my front yard. Tony was awesome! He loaded up my cart with mulch I was buying and brought it to my car to put in my trunk. The employees here go above and beyond.

Tony, currently in the garden area is a gray asset to your store. He knows where EVERYTHING! Is located and just as importantly, he knows what to recommend for many uses.

Chrissy was awesome! She went beyond my expectations in helping me. I will always look for her.

Shout out to Tekilla for her knowledge, friendly attitude, and awesome assistance during our visit to this store. Kelly at check out was also friendly and helpful.

It seems as though because of the location no one cares. No one corrects unprofessional employees, it's hard to locate someone for assistance, it's like your on your own when shopping. It's a place of business but yet no leadership is in place to make aure it's run professionally

I live pretty close to several hardware store but I go to the Wilmington, De store because I the employees are knowledgable and friendly.

Let's just say this was the WORST experience I have ever had at a Home Depot.

The employee helped me find what i needed and I was ready to go

Went in to have paint mixed and was told by the employee behind the counter that this was not her area, and another girl would be back soon. Waited 23 minutes, while this same employee helped the 2 men behind me with their paint, and wouldn't look at and never called for assistance. I should have just driven to Christiana.

Home Depot store #8440 Wilmington has been our go-to store for many, many years. We like the products we purchase at this store and most importantly the employees are always helpful and friendly. Three that stand out right now are Karen and Evonda in the Garden Center and Josie in the Paint Dept. There are other employees, but unfortunately I have never gotten their names. The kind and friendly employees make our shopping experience so much better!!! Thank you!

I needed help with flooring and Jackie was there to help with a smile and very knowledgeable.

Great experience. Friendly and knowledgeable staff. Manager was extremely helpful.

Josie in the paint department was a joy to work with. She was very pleasant and so knowledgeable. Matched my paint samples perfectly even though they were not "Behr" Paint! She pleasntly also assisted a number of other customers.

I was shopping for tomato plants and the lady was very helpful and courteous. Paige was great, she scanned my items for me even though I was at self check out. Great customer service and very pleasant.

Ms. Jackie and Nicole in appliance both ladies were great they took them time to thoroughly search a product and assured I left the store with it these two ladies are a true asset to Home Depot and should really be recognized on how they treat a customer

Cashier Gwen, saw how dusty and dirty my new recycling bin was and without saying a word she took out her spray bottle and paper towels and completely cleaned the entire large bin to look brand new for me. Now that's service and how a customer should be treated..She friendly and cheerful the whole time she was cleaning it too!

Customer service is consistently good at this location. I find the store is well stocked and usually find what I need. The order on line and pick up at store is a great feature, too.

Staff don’t care and it shows in the oval experience. Dirty and disorganized store. Blocked isles and damaged products. Most employees were on phones or engorging customers. Paint guy was cool, only exception. Karen at self checkout hates you and will treat you like your stupid and a piece of garbage. If you see Karen, go anywhere else to check out or ask for assistance.

The key-making gentleman was very helpful to mark my key bags to ensure that I kept them in order. Also, he looked for and found 2 boxes of blanks to help fulfill my order. And finally, he shared with me how I could record the keys so that I could have them made electronically and save time and money the next time I need to have the keys recut. He was Great! I am sorry I did not get his name.

Employees said how bored they were, but would not provide assistance when asked. I asked 5 people to help me and they said no and/or would get someone. After waiting and no one arrived, I went to to the cashier. She rung me up, but didn't help with loading water from the dispensery. She instructed me to insert my card and walked away - oh this was not self-checkout. I had to find where the receipt came out. The cashier stood in the middle of the aisle on her mobile. I asked about feedback and she told me without any concern. There are other stores and I don't have to spend my money here and WILL NEVER again!

Coordination of delivery needs to improve.