Big Dog CONNECT 3500 GPH Submersible Battery Backup Sump Pump with Smart WiFi Capable Monitoring Controller and Charger
- 24-hour-a-day monitoring of pump, power and battery conditions
- Dual micro-reed float switch ensures pump turns on when needed
- Optional WiFi Module allows for text, email or in-app alerts
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Return this item within 90 days of purchase.
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Product Details
About This Product
When you simply want what's best for your basement, The Basement Watchdog Big Dog Connect isthe system for you. Providing 24-hour a day monitoring, it will protect your basement from a poweroutage, primary pump or float failure, provide extra pumping capacity when needed, and can eventake over for your primary pump indefinitely when AC power is available. It will sound an audiblealarm and give a visual warning on the control box pinpointing needed maintenance or irregularitieswith the battery, pump, or power conditions. This system is part of The Basement Watchdog Connectline, giving it the ability to communicate with a Basement Watchdog Connect Module (WiFi moduleBW-WiFi - sold separately). When connected to The Basement Watchdog WiFi Module the systemwill send a text, email alert or a notification through the Basement Watchdog App to alert of anyirregularities. The Big Dog is designed with reliability in mind. With its dual float switch, easy tounderstand alarms, weekly self-test, 2200 GPH pump, and long-lasting battery (sold separately), youcan feel safe that The Basement Watchdog is watching out for you.
Highlights
- Pumps 2,200 GPH at 10 ft. lift and 3,500 GPH at 0 ft. lift
- USB port allows for connection to a Basement Watchdog module (BW-WiFi not included -sold separately), giving you real time alerts (text, email, or through the Basement Watchdogapp)
- Remote terminal allows the ability to connect with a home security system, or other device
- User friendly control panel provides 24-hour a day monitoring, detects irregularities, sounds an alarm, and pinpoints problems and solutions
- Powerful 20 Amp charger charges the battery quickly and shuts off completely to prolong battery life
- Runs the pump weekly to ensure it is working properly
- Compatible with maintenance or maintenance free AGM batteries (batteries not included -sold separately)
- Can take over for your primary pump indefinitely when AC power is available
- Increase run time by connecting two standby batteries (30HDC140S or BW-27AGM) using the Basement Watchdog parallel jumper cable (PJC)
- Easy to install
- Click here for more information on Electronic Recycling Programs
- Return Policy
Product Information
Specifications
Dimensions: H 8.25 in, W 8.75 in, D 5 in
Dimensions
Product Depth (in.) | 5 in |
|---|---|
Product Height (in.) | 8.25 in |
Product Width (in.) | 8.75 in |
Details
Amperage (A) | 10 |
|---|---|
Battery Life (hours) | 50 hr |
Battery Type Required | 12-volt |
Discharge Flow @ 0 ft. (gallons/hour) | 3500 |
Discharge Flow @ 0 ft. (gallons/min) | 58.33 |
Discharge Flow @ 10 ft. (gallons/hour) | 2200 |
Discharge Flow @ 10 ft. (gallons/min) | 36.67 |
Housing Material | Thermoplastic |
Impeller Material | ABS |
Included | Control Box, Hardware, Pump Hookup |
Power Source | Battery Powered |
Product Weight (lb.) | 5 lb |
Returnable | 90-Day |
Voltage | 12v |
Warranty / Certifications
Certifications and Listings | No Certifications or Listings |
|---|---|
Manufacturer Warranty | 2 Year Limited |
Questions & Answers
How often should a "maintenance free" watchdog battery be replaced?
The Basement Watchdog Maintenance-Free AGM battery has an average lifespan of 5 years. For more information, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
Understand that i can increase run time by connecting two standby batteries (30HDC140S or BW-27AGM) using PJC. Will the system charge both the batteries (or) only the main standy battery will be charged?
Our Big Dog Connect system will keep both of those batteries charged up. It has a powerful 20 amp charger so can easily keep them both charged up at the same time. If you have any other questions about the system and how it works feel free to reach out to our service team at 800-991-0466 option 3.
Since Big Dog Connect 3500 GPH is having both AC & DC, can it be used as the primary and a waterpressure pump added as secondary? This provides 3 level of protection. First AC and DC/Battery and the third is the water pressure. Please let me know.
This system is not designed to function as a primary pump and is intended to be a backup pump only. If you have any other questions about the system and how it works feel free to reach out to our service team at 800-991-0466 option 3.
I just connected the Big Dog unit in my basement, the fan on the unit won't stop working is this normal? is it supposed to run all the time?
The fan on this system will be running most of the time similar to a computer fan. It should be fairly quiet overall. If you have any other questions or concerns about the system please reach out to our service team at 800-991-0466 option 3. We're here to help from 8-6 Monday-Friday central time.
If it pumps 2200 gallons per hour with a 10? lift, I suppose that?s 36.6 gallons per minute? Because the gallons per minute is much less than a ?regular? sump pump, is the main benefit of this pump that it has a battery back up?
This system is considered a battery backup sump pump system. It is not meant to be used as a standalone primary pump. As far as backup pumps goes this is the strongest, most powerful Basement Watchdog system we make. If you have any other questions about this system, please reach out to our service team at 800-991-0466 option 3.
The manual says to install the dual float 6" above water line. In my case this put the float slightly above the bottom of the inlet drain tile. When testing, water kept going into the the drain tile and never reached the bottom float. Is this correct?
In most applications, the 6” mark is correct. However, every situation is different and it appears that in your case, the float should be a little lower. Ideally the float switch should not be above the drain tile. We would recommend mounting the switch at a height just below the drain tile, and make sure it is facing away from the drain tile so as to not get splashed on. For more information, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
I have a primary pump already installed in the pit. The instructions for the back up Big Dog pump reference "water level" to guide where to drill the 1/8" hole and where to install the dual float switch. How do I determine where this "water level" is?
The level referenced is the level of water where either the primary pump activates or where the water table is. There is usually a line of discoloration on the sides of the pit or on the primary pump/primary pump discharge pipe that indicates this. For further information or assistance, please contact out customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
How to install control panel for battery back up Model # BWD12-120
For installation instructions, please refer to the user manual included with your system. If you still need assistance, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
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