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Internet # 204321568

Model # XG40S12DM40U0

Store SKU # 1000034935

Store SO SKU #1001020801

Performance Platinum 40 Gal. Short 40,000 BTU Powered Damper Natural Gas Water Heater with 12-Year Warranty

$1,029.00
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  • Power Damper keeps more heat inside the tank, raising efficiency
  • 40-Gallon tank provides hot water for households with 2-4 people
  • Restricted in CA, UT, and CO – see disclaimer below
  • View More Details

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Product Details

About This Product

The Rheem Performance Platinum 40 Gal. Natural Gas Short Water Heater comes with a 40,000 BTU/hour environmentally friendly Low NOx burner that provides ample hot water for households with 2 to 4 people. The electronic ignition system eliminates the standing pilot light, saves energy and monitors system performance. Its maintenance free combustion air intake system means there are no filters to clean and replace. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation. This Rheem Performance Platinum model is Wi-Fi compatible allowing for remote monitoring of the water heater's operation (Wi-Fi Module REWRA631GWH sold separately).

Highlights

  • California, Utah, and Colorado residents (colorado effective 1/1/2026): this water heater does not meet ultra low NOx (ULN) emissions requirements regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters, please refer to the maps below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model
  • Requires standard 110-Volt electrical outlet (3-prong grounded) for installation
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Powered flu damper traps more heat in the tank and saves you on energy costs--providing you with energy savings of up to $200 over 12-years compared to non-damper 40 gal.
  • Delivers 69 Gal. of hot water in the first hour
  • 12-year limited warranty on tank and parts for your convenience
  • 3 year in home labor warranty for peace of mind
  • 0.65 uniform energy factor indicates a high efficiency gas water heater
  • Maintenance free - no filter to clean or replace
  • Electronic ignition system simplifies the startup process and eliminates the need for a pilot light
  • Electronic diagnostic gas valve monitors system performance
  • Rated for installations up to 10,100 ft.
  • Designed for easy replacement of your existing water heater
  • Call 1-855-650-2786 before noon for same-day installation service in most areas or visit our water heater installation page for more information
  • Click here to learn more about Eco Options and Energy Efficiency
  • Meets 2015 NAECA standards
  • Meets 2015 NAECA standards
  • 2019-06-26
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 204321568

Model # XG40S12DM40U0

Store SKU # 1000034935

Store SO SKU #1001020801

Specifications

Dimensions: H 50.5 in, W 21.75 in, D 21.75 in

Dimensions

Product Depth (in.)

21.75 in

Product Height (in.)

50.5 in

Product Width (in.)

21.75 in

Water Connection Size (in.)

3/4

Details

Application Type

Residential

BTU Rating

40000 Btu

Efficiency Level

High

First Hour of Delivery (gallons/hr)

69

Fuel Type

Gas

Gas Connection Size

1/2 in.

Gas Type

Natural Gas

Household Size

2-4

Indoor/Outdoor

Indoor

Nominal Tank Capacity (gallons)

40 gal

Product Weight (lb.)

140 lb

Returnable

90-Day

Tank Warranty

12 Year

Uniform Energy Factor

0.65

Vent Type

Atmospheric

Water Heater Features

Overheat Protection, Temperature Pressure Relief Valve

Water Heater Profile

Short

Water Heater Type

Gas

Warranty / Certifications

Certifications and Listings

CSA Certified, FVIR Certified

Part Warranty

12 Year

Questions & Answers

Is this appliance the same dimensions and gas / water supply design as the Rheem Performance model #xg50t06ec38u1 (50 gal, gas) manufactured in 2017? I want to replace my old appliance but I want one of the same size and configuration.
ByFeb 11, 2026
1 Answer | 
Answer This Question

Hello Chad, The two models in question do not have the same physical dimensions. Isaiah

By|Feb 11, 2026


    what is the material the tank is make from
    ByDec 6, 2025
    1 Answer | 
    Answer This Question

    Hi Russ, The tank in the XG50S12DM40U0 is made of steel with a glass‑lined interior, protected by a magnesium anode rod and surrounded by foam insulation under a steel outer jacket. Derius

    By|Dec 9, 2025


      What’s the energy efficiency rating?
      ByNov 16, 2025
      1 Answer | 
      Answer This Question

      Hi Wayne, The Performance Platinum 50‑gal Short Powered Damper Gas Water Heater (Model XG50S12DM40U0) has a Uniform Energy Factor (UEF) of 0.69. Derius

      By|Nov 20, 2025


        What does the LED light tell us on the water
        ByMay 20, 2025
        1 Answer | 
        Answer This Question

        Hi Steve, The LED light on the Performance Platinum 40 Gal. Short 40,000 BTU Powered Damper Natural Gas Water Heater serves as a diagnostic indicator for the unit’s operation. It helps users and technicians quickly identify the heater’s status and potential issues. Here’s what the LED light typically indicates: Solid Light: Normal operation—everything is functioning correctly. Flashing Patterns: Different blink sequences may signal specific errors, such as ignition failure, sensor issues, or damper malfunctions. No Light: Could indicate a power issue or a tripped safety feature. Derius

        By|May 21, 2025


          Is it power vent?
          ByApr 10, 2025
          1 Answer | 
          Answer This Question

          Hello Moussa, This model is a Powered Damper. It uses a damper assembly to help regulate exhaust output. Isaiah

          By|Apr 11, 2025


            Hi there is water spitting through the top connector of the water heater, what to do, step by step instructions please
            ByMar 19, 2025
            1 Answer | 
            Answer This Question

            Hi, We are sorry to hear about the issue with your water heater. Here are step-by-step instructions to address water spitting through the top connector: Turn Off the Water Supply: Locate the water shut-off valve near the water heater and turn it off to stop the flow of water. Turn Off the Power: If your water heater has an electric damper, turn off the power supply to the unit to ensure safety. Drain the Water Heater: Attach a garden hose to the drain valve at the bottom of the water heater and direct the hose to a suitable drainage area. Open the drain valve to empty the tank. Inspect the Connector: Once the tank is drained, inspect the top connector where the water is spitting out. Look for any signs of damage, corrosion, or loose fittings. Tighten or Replace the Connector: If the connector is loose, use a wrench to tighten it. If it is damaged or corroded, you may need to replace it. Ensure you have the correct replacement part. Apply Plumber's Tape: If you are replacing the connector, wrap plumber's tape around the threads of the new connector to ensure a tight seal. Reattach the Connector: Screw the new or tightened connector back into place. Make sure it is securely fastened. Refill the Water Heater: Close the drain valve and turn the water supply back on. Allow the tank to fill completely. Restore Power: If you turned off the power supply, turn it back on once the tank is full. Check for Leaks: Monitor the top connector for any signs of leaks. If the issue persists, you may need to consult a professional plumber for further assistance. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Thank you, Derius

            By|Mar 22, 2025


              New law regulation needs 2” of insulation on each side of gas heater. Which water heater has this? Rose
              BySep 4, 2024
              1 Answer | 
              Answer This Question

              Rose, Thank you for your question. All water heaters are currently constructed under federal mandate of energy standards. These energy standards are determined by the United States Department of Energy, as well as the National Appliance Energy Conservation Act. The model you have inquired on meets and or exceeds the standards for needed energy factor, which insulation is a part of. If you have additional questions based on your local area, we recommend speaking with your local code authorities for assistance. Derius

              By|Sep 5, 2024


                How much would it cost to install a gas water heater and air intake tank
                ByJun 8, 2024
                1 Answer | 
                Answer This Question

                tommy, Thank you for your question. Unfortunately we are unable to provide a quote.

                By|Jun 10, 2024


                  Viewing 1-8 of 153

                  Customer Reviews

                  4.3 out of 5

                  • 4.3 out of 871 reviews
                  • 85% recommend this product
                  Filter by:
                  Showing 1-10 of 871 reviews
                  Poor Quality
                  The tank was made in mexico and the inlet fitting was cast material and not machined. The threads would not allow us to thread a new fitting onto it. After 30 minutes with a file we managed to get it on part way but as you will find most water tight fittings have to be threaded all the way. So really no one quality checked or tested this before packaging. The metal skin on the tank is so thin you can crease it just trying to move it. Not impressed for the price they charge. We will return it.
                  by
                  Response from RheemJun 25, 2024
                  Hello,

                  We are truly sorry to hear about the issues you’ve encountered with your water heater. It’s disappointing to hear that the product did not meet your expectations. Your feedback is crucial for us to improve our products and services. We appreciate your patience and understanding in this matter. For additional assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                  Derius rheem
                    3 found this review helpful
                    Wrong water heater
                    The contractor with Home Depot ordered my hwh, that was going to be a 12 year warranty hwh, then set up the installation appointment and when they arrived, had the wrong water heater. The contractor, ARS, then told me they could bring a 6 year hwh from their warehouse and modify it to be a 12 year hwh. Well, not knowing that a Rheem could not be modified from a 6 to a 12, I said sure. Now I am being told I don’t have a residential hwh, but a commercial, and my hwh cover won’t even close.
                    by
                    Response from RheemMay 14, 2024
                    Hello,

                    Rheem sincerely apologize for any inconvenience caused and hope that your issue has been addressed. If not, please contact HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot Customer Service will be able to assist you with this issue or transfer you to your local store for more assistance.

                    Isaiah rheem
                      • Recommended
                      1 found this review helpful
                      Failed in four years, $812 labor to replace, avoid
                      Bought four years ago, loved the 12 year warranty. Worked great until it wouldn't heat, found *rusty* water coming out around the inlet pipe, common problem according to our plumber. Water fouled the flame sensor so it wouldn't stay lit. The killer was that it cost $843 originally, $812 labor to replace, and a new one is over $1,200 now. I cannot recommend this brand I used to recommend to everyone. Serious reliability problems. Please avoid this brand/model.
                      by
                      Response from RheemJul 27, 2023
                      Hello Scott,

                      Thank you for your review and feedback. We apologize for the inconvenience you may have experienced with our product. We always strive to provide a quality product and customer experience. We will certainly take your feedback to help our current and new customers have a better experience and product.

                      Isaiah rheem
                        Energy Stat Saves
                        Excellent water heater and will pay for itself in 4 1/2 years due to gas saved. With the energy star rating I was eligible for a rebate. I think the heater will last at least 25 years.
                        by
                        Response from RheemMar 6, 2023
                        Hi Rufus,

                        Thank you for this 5-star review! We are glad that your new water heater has been a great money saver for you. If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.


                        Derius rheem
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Great tank, becomes smart too with dongle.
                        Follow all instructions, specially transporting it vertical. We bought the wifi attachment really easy to plug it in as this gas powered tank has an electrical thermostat plug and play!. Control temp with your phone set schedule and thats it!, no lighters or matches to turn it on too. Plugs into the regular 120V outlets. ps: app kinds sucks but with some work you get it running ok. (app needs improvement) other than that gas bill is lower. Its recommended that you also under rate the capacity, if you have an old 50 gal tank i.e. just install a 40 gal and so on. Their efficiency lets you undersize unless your family doesnt care about water usage or its a multi family that constantly uses the device. rgds ps: econet device ordered at HD online not in store.
                        by
                          • Recommended
                          Works okay, but has a faulty sensor
                          I’ve had this water heater for over a month and it works well for heating the water...but it occassionally has a ‘faulty’ sensor where the control panel flashes blue. Per Rheem’s manual it means there’s no hot water flowing and somethings wrong. Doesn’t make sense why Rheem would make a product that has constant issues with its electrical work. Be smart and just but a water heater from a contractor.
                          by
                            5 found this review helpful
                            Efficient Problem Free
                            This heater has been PROBLEM FREE for some time now, after the rebate from the gas company it made the price close to the cheaper models. be smart and factor that into your decision to purchase it. My older unit had a blanket on it to reduce heat loss this model it is not needed. I cant feel any heat loss by touching the sides of it when in use. I also recommend the use of a water recirculation kit because it reduces wasting water at the shower waiting for the hot water to start. It also warms the floor were the pipes run. depends where your pipes are roughed. The recirculation can be turned off in the summer and is controlled by a timer to match your hot water needs. This heater is electronically monitored and controlled flashing led indicates its status, the burners are a lot louder than older model but it heats faster and has lowered my gas bill.
                            by
                              • Recommended
                              2 found this review helpful
                              Excellent water heater. Best price / warranty. Very quiet and efficient.
                              Excellent water heater. Best price / warranty. Very quiet and efficient.
                              by
                              • Verified Purchase
                              • Recommended
                              I had a smooth experience installing this water heater. It...
                              I had a smooth experience installing this water heater. It seems to be working very well. In case it helps, I will mention that I created a video about the purchase and installation. https://youtu.be/7D70TxIYdRw
                              by
                              • Verified Purchase
                              2 found this review helpful
                              Wow, this thing hardly loses any heat at all. It's the smoothest operating unit I've ever owned. ...
                              Wow, this thing hardly loses any heat at all. It's the smoothest operating unit I've ever owned. I love the electronic flue.
                              by
                              • Verified Purchase
                              • Recommended
                              2 found this review helpful
                              Showing 1-10 of 871 reviews

                              Compare Key Features

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                              Product Snapshot

                              Ideal for customers who want energy-efficient hot water, ensuring lower energy bills with its high 0.65 UEF rating.
                              Ideal for homeowners looking for energy efficiency, this heater ensures ample hot water for 3-5 people with its 40, 000 BTU output and a 12-year warranty.
                              Ideal for large families needing ample hot water, this 55-gallon gas water heater boasts a 0.62 UEF rating and 12-year warranty for long-term efficiency.
                              Ideal for homeowners looking for an energy-efficient gas water heater, ensuring ample hot water for 2-4 people.

                              Tank Capacity

                              40 gal
                              50 gal
                              55 gal
                              40 Gal.

                              Recovery Rate

                              69
                              40.4
                              97 Gal
                              66

                              Burner Output

                              40000 BTUs
                              40000
                              50000 BTU
                              36000 BTU

                              Warranty Period

                              12-year limited warranty
                              12 Year
                              12 year
                              6-year

                              Smart Connectivity