Video Doorbell - Smart Wireless WiFi Doorbell Camera with Built-in Battery, 2-Way Talk, Night Vision, Satin Nickel

Hi Penny. Thank you for your question today! The Ring Battery Doorbell has a built-in rechargeable battery, and the battery is not removable. To charge the device, simply remove it from the mounting bracket and charge it using a micro USB charging cable. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Miyuki from Ring.

How do I remove my cover to charge battery

Hi Mike. Thank you for taking the time to ask this question. No, the Ring Video Doorbell is only compatible with the Ring Solar Charger with a micro-USB connector. You can find it here: https://ring.com/products/solar-charger-for-video-doorbell-gen2. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

Hi Mitzy. Thank you for taking the time to ask this question. No, the Ring Video Doorbell is not compatible with a 5 GHz wifi connection. The Ring Video Doorbell requires an 802.11 b/g/n wifi connection at 2.4 GHz and a minimum upload speed of 1 Mbps, but 2 Mbps is recommended for optimal performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

Hi Harry. Thank you for reaching out to us with your question. Yes, you can install the Ring Video Doorbell with an existing wired doorbell. Here is a link on how to physically install the Ring Video Doorbell with an existing doorbell: https://ring.com/support/articles/7hvj2/How-to-Physically-Install-Ring-Video-Doorbell-2nd-Gen-with-an-Existing-Doorbell. Here is a link to the compatible home chime kits for this device: https://ring.com/support/articles/80uzg/Ring-Video-Doorbell-2nd-Generation-Chime-Kit-Compatibility-List. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

Hi Childers. We appreciate the time you have taken to ask this question. No, the Ring Video Doorbell is not compatible with a 5 GHz wifi connection. The Ring Video Doorbell requires an 802.11 b/g/n wifi connection at 2.4 GHz and a minimum upload speed of 2 Mbps for optimal performance. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Amilia from Ring.

Hi Reds. Thank you for reaching out to us with your question. The Ring Battery Doorbell is designed with customizable motion settings to provide audio alerts where the device is mounted and also on your mobile device, even when you are not home. If you wish to hear additional audio alerts within your home, we recommend adding a Ring Chime to your network. The Ring Chime plugs in to a standard wall outlet to provide audio alerts for your Ring doorbell where you need them within your home. We have included a link here to an article on our website with additional information on how to link a Ring Chime to your Ring doorbell: https://ring.com/support/articles/5tavg/Linking-Ring-Devices-to-Chime-or-Chime-Pro-Gen-1. If any additional information is needed regarding your Ring Battery Doorbell question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

Hi Eric. Thank you for your question. The Ring Battery doorbell is designed with a built-in rechargeable lithium-ion battery. We have included a link here to an article on our website with instructions for charging the Ring Battery Doorbell: https://ring.com/support/articles/t1z26/Charging-the-Battery-for-Ring-Video-Doorbells. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

Hi Adrian. Thank you for taking the time to reach out to us with your question. Yes, the Ring Battery Doorbell is compatible with b/g/n wifi networks operating on 2.4GHz frequencies. We have included a link here to an article on our website with more detailed information on the Ring Battery Doorbell: https://ring.com/support/articles/9gdt7/safety-compliance-battery-doorbell. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.