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Internet # 316065992

Model # RF23A9675AP

Store SKU # 1006395854

Store SO SKU #1006146425

Bespoke 23 cu. ft. Customizable 4-Door Flex French Door Smart Refrigerator with Beverage Center, Counter Depth

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  • Refrigerator with customizable door panels (SOLD SEPARATELY)
  • Please search item # 317168928 to order with required panels
  • Use the link to item # 317168928 in the product overview to order
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Product Details

About This Product

Samsung's Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in eight colors and two finishes. It features a Beverage Center with both a water dispenser and AutoFill Water Pitcher. It includes a Dual Ice Maker with Ice Bites, smaller nugget ice. FlexZone allows you to easily convert from fridge to freezer temperatures with flexibility to meet your family's food storage needs. PLEASE NOTE: YOU MUST ORDER 2 TOP PANELS AND 2 BOTTOM PANELS WITH THIS FRIDGE

Highlights

  • ORDER THIS REFRIGERATOR WITH CUSTOMIZABLE PANELS HERE
  • PLEASE NOTE: YOU MUST ORDER 2 TOP PANELS AND 2 BOTTOM PANELS WITH THIS FRIDGE.
  • Flexzone allows you to customize your lower-rightstorage space to be arefrigerator or freezer.
  • 23 cu. ft. of flexible storage space to fit all the food you love, with room for more.
  • A Flat Panel door design with easy-to-openrecessed handles blends into your kitchento give you a modern look.
  • A convertible temperaturedrawer to store all yourfood at its optimaltemperature.
  • UV deoderizing filter keeps the air in your fridge fresh day after day with built-in technology that continuously cleans the filter itself.
  • Triple Cooling is a premium cooling system that features 3-evaporators for ultimate freshness and providing precise temperature and humidity controls in all 3-zones to help your food stay fresher longer.
  • Also available in full (stand ard) depth.
  • High-efficiency LED lighting is brighter, cooler, and more energy efficient; gently brightens every corner of your refrigerator.
  • ADA compliant - easy to reach controls for everyone.
  • ENERGY STAR Certified.
  • Use your smartphone to control the temperature and monitor your refrigerator remotely.
  • Available on Android and iOS devices. A Wi-Fi connection anda Samsung account are required.
  • Starting July 1, 2026, Bespoke AI refrigerators will no longer come with interchangeable panels, and additional panels for existing Bespoke AI refrigerators purchased before July 1, 2026 will be available through the manufacturer's website.
  • Compatible with water filter model: HAF-QINS
  • Click here to shop more Samsung appliances
  • Click here to learn more about Eco Options and Energy Efficiency
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 316065992

Model # RF23A9675AP

Store SKU # 1006395854

Store SO SKU #1006146425

Specifications

Dimensions

Depth (Excluding Handles) (in.)

28.75 in

Depth (Including Handles) (in.)

28.75 in

Depth (Less Door) (in.)

24 in

Depth With Door Open 90 Degrees (in.)

43 in

Height to Top of Door Hinge (in.)

73 in

Height to Top of Refrigerator Case (in.)

70.75 in

Product Depth (in.)

28.75 in

Product Width (in.)

35.8 in

Refrigerator Width (in.)

35.8 in

Details

Appliance Category

Refrigerator

Color/Finish

Custom Panel

Color/Finish Family

Custom

Energy Consumption (kWh/year)

634

Freezer Capacity (cu. ft.)

8.8 cu ft

Freezer Features

Adjustable Leveling Legs, Adjustable Temperature Control, Drain, Ice Maker, In-door Storage, LED Light Type, Lift-Out Bulk Storage Baskets, Low Voltage Protection, Power On Light Indicator, Safety Lock, Sliding-Bulk Storage Baskets, Temperature Alarm

General Features

Child Lock, Door Alarm, Flat-back Design, Hidden Hinge, Interior Light, LED Light Type, Locking Door, Reusable Filter, Smudge-Proof, Triple Evaporating Cooling System, Wheels

Ice Maker Features

Automatic Ice Level Control/Shutoff, Clean Cycle, Control Lockout, Filtered Ice, Hidden Controls, Ice Maker, In-Door Ice Maker, Lighted Bin, Removable Basket

Ice/Water Dispenser

Water Only

Installation Depth

Counter Depth

Operational Features

Dual Evaporated Cooling System, Humidity Control, Humidity Controlled Crisper, Independent Refrigerator Cooling, Regulator, Vibration-free Operation

Power Options

Plug-in

Refrigerator Capacity (cu. ft.)

14 cu ft

Remote Access

No Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Storage Features

Adjustable Door Storage, Adjustable Racks, Deli Drawer, Gallon Door Storage, Pizza Box Slot, Removable Shelves, Slide-Out Fresh Food Shelves, Spill Proof Shelves, Tilt Pocket Door Bins

Total Capacity (cu. ft.)

23 cu ft

Voice Control Hub Required

Voice Control via Proprietary App

Water Filter Replacement Model#

HAF-QIN/EXP

Works With

Homey, Samsung SmartThings

Warranty / Certifications

Certifications and Listings

ADA Compliant, Energy Star

Manufacturer Warranty

Two (2) Years Parts and Labor on Refrigerator ; Five (5) Years Parts and Labor on Sealed Refrigeration System Only ; Ten (10) Years Parts and Five (5) Years Labor on Digital Inverter Compressor

Questions & Answers

Do these panels fit the Samsung 4 door bespoke flex Model #RF29DB970012?
ByFeb 9, 2026
1 Answer | 
Answer This Question

Greetings, No, this panel is not compatible with the refrigerator model RF29DB970012. Have a wonderful day. -Kimberly

By|Feb 11, 2026


    I have 36” space is enouth to fix
    ByAug 4, 2025
    0 Answer | 
    Answer This Question

    Is this compatible with model RF23DB9900QD?
    ByFeb 21, 2025
    1 Answer | 
    Answer This Question

    Greetings, No, this panel is not compatible with refrigerator model RF23DB9900QD. Thank you and have a great day! -Ricardo

    By|Feb 21, 2025


      Can you put wooden panels on to match kitchen ones?
      ByFeb 17, 2025
      0 Answer | 
      Answer This Question

      On this specific model 4 door Bespoke Refrigerator model number RF23BB8600QL Can i install the Charcoal black Glass panel Model # RA-18du433 on this model refrigerator
      ByJan 16, 2025
      2 Answers | 
      Answer This Question

      Hello Latrice, Thank you for your recent inquiry with The Home Depot. This question pertains to customizing the 4-Door Bespoke Refrigerator model RF23BB8600QL with Charcoal Black Glass panels (Model # RA-18du433). The product information provided does not specify compatibility details for specific panel models with individual refrigerator models. For accurate compatibility information, I recommend checking the manufacturer's website or contacting their customer support. They can provide definitive answers regarding which panels are compatible with your specific refrigerator model. We appreciate your business and look forward to serving you in the future.

      By|Jan 30, 2025

        Are all 4 panels are glass covered or just the two large French Doors for Fridge part of the refrigerator ? And do I have to use the touch screen… can it just be a black glass panel for that side ?

        By|Feb 19, 2025


          How to fill the water pitcher
          ByNov 26, 2024
          2 Answers | 
          Answer This Question

          The buttons inside the refrigerator didn't help me to figure out how to fill the water pitcher. But when I connected it to the Internet, it was easy to see the control that turns on this feature.

          By|Aug 29, 2025

            (1)

            The AutoFill Water Pitcher is designed to refill automatically inside the refrigerator. You do not need to manually fill it. It draws water from the refrigerator's water line and filters it, so you always have fresh, filtered water available.

            By|Jan 30, 2025


            Can I install my own custom panels to match my cabinetry? Also, my existing refrigerator opening is 36" wide by 72" tall. Will this refrigerator fit into this space?
            ByNov 16, 2024
            1 Answer | 
            Answer This Question

            Yes, you can install your own custom panels to match your cabinetry. This refrigerator is designed with customizable panels. However, regarding the fit, the product's width is 35.8 inches and height is 73 inches. Since your opening is 36 inches wide and 72 inches tall, the refrigerator will fit width-wise, but it will be too tall for your current opening by one inch.

            By|Jan 30, 2025


            Can this fridge be inset like a built in? We have the depth but need the wrap around hinges to swing around the cabinet side panels
            ByOct 29, 2024
            1 Answer | 
            Answer This Question

            This refrigerator is not designed to be inset like a built-in refrigerator. It has a standard hinge design that requires clearance on the sides for the doors to open properly. Insetting the refrigerator would prevent the doors from opening fully and could damage the hinges or cabinet panels.

            By|Aug 31, 2025

            (1)

            Viewing 1-8 of 175

            Customer Reviews

            4.5 out of 5

            • 4.5 out of 391 reviews
            • 87% recommend this product
            Filter by:
            Showing 1-10 of 391 reviews
            Ice maker issues along with everyone else
            The ice maker stopped working after about 2 years. There are chips and craps in the ice tray and doors. It also dents easily. I have tried finding panels to replace them but they are either out of stock or one available when I need two.
            by
            Response from SamsungApr 27, 2026
            Hi KRSG, We’re listening closely to what you shared and giving it thoughtful attention. Experiences over time matter, and this feedback helps guide how we support our products. Learning more will help us determine how best to support you from here. You’re welcome to contact us through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When reaching out, please have your reference number (1152421224) available so we can assist you more efficiently. Samsung truly values your business and looks forward to supporting you. Glaiza Samsung Care
              You may want to look elsewhere.
              Ice cube tray.... Is it the beginning of the end? We spent a lot of money to have water just pouring into the ice cube container, not the tray!
              by
              Response from SEA CareNov 19, 2025
              Hi there, This is not the experience we want you to have. We're here to help with your refrigerator. Here is a link to help you with your ice maker that is leaking water. Please note that there are hyperlinks you can click, which will give you additional information. Leaks under the drawers, under the fridge, or in other areas: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number () when you message us so our team can retrieve your information. Thank you. -Kimberly
                No Panels!!!
                This refrigerator has been standing in my kitchen for almost 2 years without any panels. I have checked the website over and over looking for availability of the colored panels I was promised when I purchased it. Now I find out all the colors have been discontinued with the exception of a limited few. What a scam. So now I will be forced to choose white or stainless which I could have had in any frig on the market back then. It's unfortunate that Samsung has put so much money into marketing the Bespoke line and not into the actual product they sold.
                by
                Response from SEA CareSep 23, 2025
                Hi there, We are saddened that the availability of colors for your fridge's panel is limited. We would like to have a direct conversation with you to discuss your overall experience, explore other possibilities, and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150815600, to help our team locate your information when you message us. Have a great day. -John
                  Worst appliance I’ve purchased along with the dw
                  The front lower part of the fridge (frame surrounding the 2 compartments) is so hot that you can’t touch it longer than 1-2 seconds for fear of burns. I’ve never experienced this before and consider it a safety hazard, particularly, with my younger grandchildren. It also impacts the ability of the freezer side to produce ice. I have to keep a cooler in the kitchen just to have any ice. Other dw I had kept breaking and I had to always wait on parts. Only 3 years old. I got rid of it and purchased a different brand. I’ve had nothing but problems with all of my Samsung appliances. What a huge disappointment. I guess my stove will be next.
                  by
                  Response from Samsung CareAug 25, 2025
                  Hello Timothy, We understand that your overall experience using the refrigerator and dishwasher can be disappointing. Let us help. We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish. Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice You may also refer to the user manual for additional recommended actions if the ice maker is not producing ice. See page 87. https://downloadcenter.samsung.com/content/UM/202504/20250411114557838/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_250403.pdf Lastly, below is a video link you may watch until the end on maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 Should you need further assistance with the lower part of the fridge, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150491609 to help our team pull up your information when you message us. Thank you. -Angelica
                    Terrible product
                    Ice maker has had to be replaced TWICE. Purchased fridge in 2023
                    by
                    Response from Samsung CareAug 8, 2025
                    Hi Deeann, That kind of experience can be incredibly frustrating—especially with a relatively new appliance. We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your refrigerator. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150295490 to help our team pull up your information. Leo
                      Samsung Bespoke broke after 2 years
                      My samsung bespoke refrigerator broke only after 2 years of usage. Diagnosis says compressor kit and main board needs replacement. These are the heart of the refrigerator. I heard the compressor is in back order so no chance this will be fixed anytime soon. The inverter compressor is in 10 year warranty so I hope you give me the attention i need. This is so frustrating , I had so much hope on this ref.
                      by
                      Response from SEA CareJul 29, 2025
                      Hi Yanadane, We understand your concerns about the compressor and main board of your refrigerator, and we are here to help. We recommend contacting our Samsung Parts Team at (800) 627-4368. They are available Monday through Friday from 9:00 AM to 6:30 PM EST to assist with the replacement of the compressor and circuit board for your unit. They can verify the compatibility and availability of the parts and accessories you want to order. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150170136) when you message us so our team can retrieve your information. Thank you. -Kimberly
                        Sucks
                        If you like pop cans and defective ice makers then this is the fridge to buy
                        by
                        Response from SEA CAREJul 2, 2025
                        Good day, We understand the disappointment you have with the ice maker. Let's help you. When the ice maker isn't working properly, we recommend performing the troubleshooting steps given in the link below. Please select the corresponding topics related to your ice maker experience. There are hyperlinks and a YouTube video included for further help. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149822639, to help our team pull up your information. Have a great day! ^Chrystel
                          Great refrigerator!
                          [This review was collected as part of a promotion.] A great refrigerator. Quiet and well made, I really like the water pitcher inside. It is a genius idea. Highly recommend ed!
                          by
                            • Recommended
                            Love the features
                            [This review was collected as part of a promotion.] I have had my refrigerator for a little over 2 months. It is performing nearly perfect. I love how bright the interior is lighted, the stainless steel is easy too clean, I like not having handles. The freezor is larger than I expected. I use both lower sections on freeze. The only thing I am not happy with are the ice baskets. The cubes freeze together and have to be broken apart or dumped and start over frequently. Over all I am pleased with my new refrigerator.
                            by
                              • Recommended
                              Love the look and features
                              [This review was collected as part of a promotion.] I bought this fridge just about a month ago and wow. Love the dual ice makers. Love the clean lines and the simple versitlity how it incorporates with Samsung Smart things
                              by
                                • Recommended
                                Showing 1-10 of 391 reviews

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                                Please ensure the following prior to delivery:

                                • Water connection kit required
                                • 110V-grounded, 3-prong electrical outlet
                                • Water valve (shutoff) within 6 ft. of hook up
                                • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                                • Verify your existing electrical and water connections
                                • Empty & unplug your old refrigerator