50-Pint Dehumidifier for Basement, Garage or Wet Rooms up to 4500 sq. ft. in Grey, Smart Dry, ENERGY STAR

No, a plug is not missing. The small hole below the garden hose connection is part of the design and serves as an overflow relief. If the hose is elevated or there is an air blockage in the line, water will divert into the bucket rather than leak elsewhere in the unit. Ensure the hose slopes continuously downward toward the drain, without any upward, level, or elevated sections. Check that the hose is securely connected and that a rubber washer is properly installed in the end of the garden hose. Plumber’s tape can help improve the seal. If the connection is loose, gently tighten it with pliers. If the hose is inserted into a drain, such as a standpipe, ensure it is not pushed in too far or submerged in water. Pull the hose outlet above the waterline. Trim any excess hose so it runs straight to the drain and avoid using an old or damaged garden hose. Use a baby bottle brush or pipe cleaner to remove any buildup from the drain opening and hose. If the issue persists after following these steps, please refer to page 13 of the Use and Care Manual for warranty details: https://images.thdstatic.com/catalog/pdfImages/09/090afc39-1ae7-44b7-afd3-a99d63e6c7a4.pdf.

This unit does not have a built-in drain pump; it supports continuous gravity drainage through a hose.

The SmartHQ app will notify you when the tank is full.

The dehumidifier is designed to operate on a smooth, level surface, as proper leveling helps support the unit and allows collected water to drain correctly.

If attaching a garden drain hose, the hose must run down from the dehumidifier to the floor drain. The water drains by gravity when using this method, so the garden hose needs to be laying flat on the ground and cut to the shortest length possible. Dehumidifier model ADHE50PWF has a built-in pump. It offers a maximum lift height of 16 ft. When the 16 foot long pump drain hose, which is included with drain pump models, is connected and the water level inside the bucket is full, the drain pump automatically pumps the water to a drain. The drain pump can pump up to 16 vertical feet. Do not use a longer length of tubing than the 16 foot long hose provided.

When the hose is connected to this dehumidifier, water will flow through it onto the floor instead of into the bucket. There is no switch. The bucket must be in place and securely seated for the dehumidifier to operate. Water can be automatically emptied into a floor drain by attaching a garden water hose. To attach the garden hose, remove the bucket from the front of the unit. Then open the drain cover on the side of the unit. Next, thread a garden hose onto the nozzle and ensure it is seated securely. Cut the hose to length and lead it to the floor drain. Lastly, replace the bucket in the unit. For additional information, please visit page 7 of the Owner's Manual at https://images.thdstatic.com/catalog/pdfImages/d6/d66b8ecf-1a69-4ada-9ec4-d35f997031d4.pdf

No, connection is not required for operation.

A P1 message in the display of your dehumidifier indicates the drain pump is on but not able to pump any water. Make sure the pump hose is properly installed onto the dehumidifier and the bucket is securely in place. Then, reset the dehumidifier by unplugging it, waiting 30 seconds, and then plugging it back in.