Internet #
306577451
Model #
CXLB3H3PMSS
Store SKU #
1003846846
Store SO SKU #
1003846846
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Product Details
Specifications
Dimensions: H 4.3 in, W 39.3 in, D 7.5 in
Questions & Answers
251Questions
Q:Does this model come with removable drawer liners?
by|Jun 5, 2023
1 Answer
Q:We just purchased the model CFE28TP2MS1 Cafe French Door Refrigerator. We want dual ice makers and the sales person at Home Depot helped us purchase a second ice maker for French door freezers (GE). Will this after factory installed GE ice maker work?
by|May 27, 2023
1 Answer
Q:I have the same question as Terri W. I have a Cafe from 2008. The opening for the fridge is 70" tall. Will this 2023 model Cafe fridge fit the opening? The specs are a bit confusing.
by|May 25, 2023
1 Answer
Q:The pdf spec sheet says the overall height is is 69 7/8. Most websites, including Home Depot, says the overall height is 70.5. That's a big difference when designing kitchen cabinets! So exactly what height does an opening have to be?
by|May 23, 2023
2 Answers
Showing 1-4 of 251
Apr 5, 2023
Ferrari among others
This refrigerator is like Ferrari, and the price fully reflects its quality. It's big, It's convenient.
Fits plenty of stuff although countertop depth. It's not hand-prints resistant as stated in the description. For cleaning this surface you need 2 cloths, microfiber, to wipe and polish after, so the cleaned spot is not visible.
I am not using hot water since it takes too much time.
My external kettle will heat the water faster, however, it's a good feature. It wasn't a priority for me anyway.
You don't have to always open both doors if you remember where is your stuff. However, the door always needs to be pushed until the end. They will not just close by themselves.
My biggest frustration until today is that installers removed the plastic foil so rapidly that in some parts it's still there, and it's hard to remove. I don't want to use a knife or anything sharp to not scratch the surface, but I'm hoping that this will somehow come off easier with some time.
Nevertheless, after one month of usage, I can confirm it's worth the money. It's a very nice piece of furniture in my kitchen. I recommend it to other customers.
by
Dec 23, 2022
Broke after 7 weeks
A day or 2 after install this cafe fridge was noticeably louder than our 1990 era fridge. Had a tech come out to take a look and he said that is just how they sound.(we bought the upsell coverage). Today we noticed the fridge and freezer can’t meet the target temps. Food went bad and had to throw some out! $4000 piece of garbage! And no the doors were not left open.
by
Response from Cafe AppliancesDec 28, 2022
Hi there, thanks for the review. We hate to hear about your unit not cooling as it should, we can understand how this would be frustrating. If your unit's not cooling enough, take a look at an article on our GEA website titled REFRIGERATOR - NOT COOLING ENOUGH. If you continue to have issues, we'd recommend reaching out to our service team by calling 1-800-432-2737 - Monday – Friday: 8 a.m. – 9 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET to take advantage of your warranty. We do hope this helps and that this is taken care of for you soon. Best wishes. -Michael@Cafe
Nov 23, 2022
Freezer issues within first week of ownership
There is a 500 character max to these comment boxes, and I have WAYYYYY more to say than that. Please see the Cafe Appliances website for my FULL and ongoing review of this product. Just look for "James T of VA" to hear his thoughts in full. Here is the short version...
This $4,000+ very fancy refrigerator lasted exactly five (5) days. That's FIVE, with a "5". On day 6 the freezer temp went from 0 to 65 in 24 hours (amazing acceleration!) On day 8 the fridge temp went from 35 to 54. Lemon!!
by
Response from Cafe AppliancesNov 29, 2022
Hello - we're very sorry to hear that you've had to experience this situation with the freezer for this refrigerator. We know this is not ideal, and we completely understand your frustration. -- We recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- We hope to hear from you soon. Take care. - Pablo@Café
Nov 9, 2022
Do not buy!
After 9 months of use, the compressor broke down. Took GE 2 weeks to send someone out to just look at it and then another week to have the new parts ordered. In the meantime, mold grew in every spot and corner (even under the panels, behind and under the compartments that are screwed down) despite trying to keep the doors open and spraying everything down with vinegar.
Now, we’re trying to get our 9 month old fridge replaced but GE’s customer service is the worst. Don’t get this fridge!
by
Response from Cafe AppliancesNov 14, 2022
Hello - we're very sorry to hear you've had to experience this situation with your refrigerator. We know this isn't ideal, and we completely understand your frustration. -- While we're confident that our technician provided the best resolution possible for this concern, please know you can always schedule a new service appointment if your refrigerator is still not working as expected. You can schedule a service appointment by calling us at: 1-800-432-2737, or online on our Café website. -- You can learn more about your warranty and what is covered by it on page 44 of the owner's manual. You can find a copy of the manual here: https://images.thdstatic.com/catalog/pdfImages/cd/cd1b7f93-4927-48f4-a793-def65f42f1d5.pdf -- Please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@Café
Sep 20, 2022
So Dissappointed!
I expected higher quality, everything seems cheap and will break immediately! Wiping down the fridge I ran into something white and sticky cannot get it off my hands. The doors were level yesterday and now are not… I will be picking wrapping plastic out of the creases for years! No fault on delivery they would have been here all night trying to get the wrapping off. Oh the best part is the drawer won’t close because of the wires hanging out of the loose cap! And drop down tray won’t hang level…
by
Response from Cafe AppliancesSep 21, 2022
Hi there, thank you for taking the time to let us know about your experience with this refrigerator. We are very let down to hear of the issues you have with quality and operation. For the issues with the doors, we would advise checking out the instructions on how to level them, which can be found on page 34 of the manual, linked here: https://images.thdstatic.com/catalog/pdfImages/cd/cd1b7f93-4927-48f4-a793-def65f42f1d5.pdf - For the issues with the drawer and drop down tray, we would recommend reaching out to our factory service team. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please know we will be passing along feedback regarding the wrapping to the appropriate teams for review, and we appreciate this insight. If you can think of any additional questions or concerns we can address for you, please feel free to let us know. -Elliot@Cafe
May 9, 2022
One big problem
We are awaiting the SEVENTH visit by a repair tech in 14 months. I did not expect to spend over $3000 on a refrigerator, wait months for delivery then have problems with ice buildup on the freezer door! The gasket has been replaced, the door has been adjusted and it still has ice crystals which fall on the floor when the door is opened!
by
Response from Cafe AppliancesMay 25, 2022
Hi there, we couldn't be more sorry to learn that you've had to endure so many service appointments after putting so much faith in us to supply you with a quality refrigerator. This is certainly not what we want for you and we can imagine how upsetting this has been. With that said, we'd like to further look into this, so if you could privately message us on social media a member from our team will be glad to work with you. All the best. - Guy@Cafe
Nov 7, 2021
Feeling ripped off
The icemaker drips water into the ice bin and freezes the cubes into big blocks. The GE repair specialist came to the house and said that is normal for the GE Cafe refrigerator. I have a GE Profile fridge that is 20 years old and it doesn't do this.
by
Jun 21, 2021
Love this refrigerator!
I researched quite a long time for a fridge to replace a frigidaire gallery side by side that two control panels went out after almost 20 yrs. At first, I wanted the clean lines without the ice and water dispenser in the door, but after looking at models in the store, we realized that would not work for us. Also, I had specific cabinet surround measurements for the height requirement on a new one. Kitchenaid and Bosch were too tall so we settled on this Cafe with Keurig cabinet depth model. Of course, it was not in stock anywhere! After almost a month of waiting to order, and then 3 weeks for delivery, it finally arrived! The pros: beautiful with the round pro handles, french doors can be opened separately, holds more than the old side by side, very quiet, wifi was a breeze to connect after downloading app, so easy to ask Alexa to start heating hot water for my coffee! Also uploaded pics for a slideshow! The cons: the protective film was a beast to remove, but that’s not really a refrigerator con, and also wish it had the fingerprint resistant stainless.
by
May 3, 2021
I love this fridge! Fits perfect, looks great, easy to...
I love this fridge! Fits perfect, looks great, easy to put the shelves and drawers in. Highly recommend!
by
Response from Cafe AppliancesMay 6, 2021
Hi,
Thanks for sharing and welcome to the GEA family! We're glad this model is accommodating your home well. It's a pleasure having your business and if you find yourself with any questions or concerns let us know. Have a great day!
-Sylvia@Cafe
Thanks for sharing and welcome to the GEA family! We're glad this model is accommodating your home well. It's a pleasure having your business and if you find yourself with any questions or concerns let us know. Have a great day!
-Sylvia@Cafe
Mar 15, 2021
Good fridge but can use improve design
Received this fridge, in black, and installed this week. I needed to get a plumber to install a specific connector to my water line to fit. Immediately, I can tell how much colder it is than my old Whirlpool side by side that had warm spots and would freeze food in the back. This fridge is evenly cold. For a counter depth, it feels large. We moved food from our old fridge and still had lots of space, likely due to better organization. Freezer feels a bit smaller though.
I didn’t want to deal with cleaning an external water dispenser, so I chose this model however dispensing water into a coffee pot is tricky and I think a slightly longer hose would help. Also, the veggie/fruit drawers appear to be crooked even though they are properly installed.
I am posting pictures of a black fridge in my white kitchen with stainless appliances. I was unable to find any pictures to see what it would look like. Hoping these pics help other with color selection.
by
Response from Cafe AppliancesMar 15, 2021
Hi there, thank you for taking the time to share your review and for choosing this fantastic French-door refrigerator for your home! The Black Slate finish was a great choice and truly looks beautiful in your kitchen with your stainless appliances and white cabinetry! We are so glad to hear that you are impressed with the advanced and consistent cooling performance, large capacity in the fresh food section, and convenient food storage options that it offers you. Thank you for your very helpful feedback regarding the freezer capacity, accessibility of the internal water dispenser, and humidity drawers. Your feedback is extremely valuable to us and we will be sure to share your comments with our product design team for improvement. We are confident that your refrigerator's performance will continue to impress you in the years to come and look forward to the opportunity to serve and support you with your appliances in the future. All the best! -Eliza@Café
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