Actual Tree Height (ft.) | 7.5 | Base diameter (in.) | 42 |
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Artificial Christmas Tree Species | Balsam Fir | Artificial Tree Type | Classic |
---|---|---|---|
Bulb Shape | Micro Fairy | Color Family | Green |
Commercial/Residential | Residential | Cord Length (ft.) | 6 ft |
Decorative Add-Ins | No Decorative Add-Ins | Features | App Enabled, Continuous on technology, Dual Function, Foot Pedal On/Off, Low-voltage, Quick-Set, Super Bright, Timer |
Holiday Decor Product Type | Artificial Trees | Indoor/Outdoor | Indoor |
Light Bulb Color | Color Changing Lights | Light Functions | Color Changing, Fading, Multi-Function, Steady, Timer, Twinkling |
Light Temperature | Warm | Light Type | LED |
Number of Lights | 950 | Power Type | Plug-in |
Prelit/Unlit | Prelit | Realism | Most Realistic |
Returnable | 90-Day | Tip count | 2338 |
Tree Shape | Slim | Tree Weight (lb.) | 25.15 |
A: Hello Jackie. Thank you for reaching out. We are sorry to hear of the troubles you are having with your tree. Please know your tree is protected by a 3 Year Limited Warranty and we will make sure to get your tree working as it should. Please call the Warranty Center at 1-888-987-7765 and leave a voice message (Mon-Fri / 9-5) or e-mail customerservice@ledup.com for assistance. We will diagnose the issue and provide a solution. Warranty claims are processed in the order they are received and we thank you for your patience. Best regards and Merry Christmas.
A: Hello Joey. Thank you for reaching out. Just wanting to make sure you have set the tree to "Home Mode" as per the instructions? If you skip this step, you will not be able to control your tree with either the Remote or the APP. If you have already done this, and have followed the troubleshooting steps from the instructions and are still having issues, please contact the Warranty Center at 1-888-987-7765 and leave a voice message (Mon-Fri / 9-5) or e-mail customerservice@ledup.com for assistance. Best regards and Merry Christmas.
A: Hello Joey. Thank you for reaching out. Just wanting to make sure you have set the tree to "Home Mode" as per the instructions? If you skip this step, you will not be able to control your tree with either the Remote or the APP. If you have already done this, and have followed the troubleshooting steps from the instructions and are still having issues, please contact the Warranty Center at 1-888-987-7765 and leave a voice message (Mon-Fri / 9-5) or e-mail customerservice@ledup.com for assistance. Best regards and Merry Christmas.
A: Hello Catk. Thank you for reaching out. If you are needed warranty service on your tree, please contact the Warranty Center (Mon-Fri / 9-5) at 1-888-987-7765 and leave a voice message or e-mail customerservice@ledup.com for assistance. Your tree is protected by a 3 Year Limited Warranty and we will make sure to get your tree working as it should. If you have other product question, please call Home Depot customer service at 1-855-HDHoliday. Best regards and Merry Christmas.
5
1039
4
98
3
60
2
49
1
135
current product | |||
Number of Lights | |||
---|---|---|---|
950 | 500 | 1200 | 500 |
Artificial Christmas Tree Species | |||
Balsam Fir | Fraser Fir | Balsam Fir | Non Specific |
Light Type | |||
LED | Incandescent | LED | Incandescent |
Light Functions | |||
Color Changing, Fading, Multi-Function, Steady, Timer, Twinkling | Constant | Constant, Fading, Multi-Function, Steady | Steady |
Artificial Tree Type | |||
Classic | Classic | Classic | Classic |
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