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Internet # 309096191

Model # 900-001

Store SKU # 1003835268

Flo 0.75 in. Smart Water Monitor and Automatic Water Shut Off Valve

$499.98
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  • Finds oddities & automatically turns off water to prevent damage
  • Real-time app, phone call & email alerts for potential leaks
  • Control your water from anywhere using the Smart Water App
  • View More Details
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Product Details

About This Product

Protect your home from water leaks and damage with the FloSmart Water Monitor and Shutoff. This device constantlymonitors the water flow in your home and sends alerts if itdetects any potential issues or leaks - even as small as a dropper minute. Additionally, it can automatically shut off the waterto prevent minor leaks from turning into major problems.

Highlights

  • Runs daily microleak tests to ensure your home's plumbing network
  • Can reduce up to 90% of household water waste to conserve water and provide potential savings on your monthly bill by identifying and stopping leaks
  • Moen Smart Water App provides a view of your home's water usage and history, flow rate, and pressure with the ability to turn the water on or off remotely, the app is free, with no fees or subscriptions required
  • Insurance discounts may be available through participating providers based on location and carrier
  • The device is installed in line with your home's indoor or outdoor water line and requires Wi-Fi and a nearby AC power outlet
  • Professional installation by a licensed plumber is recommended
  • Compatible with: ¾ in. or smaller pipe diameter
  • The device can track water usage by type; each fixture in your home has a unique usage pattern, and the system will monitor them so you can track how and where you use the most water in your home
  • Protect multiple properties in the Moen Smart Water App, such as your primary home, vacation home, and rental properties
  • Internal sensors monitor the actual water moving throughout your home and distinguish between typical water usage and a leak or burst pipe, unlike competitive products that use ultrasound technology to listen to the water
  • Should the Wi-Fi connection be lost, the device will still protect the home as it stores the latest learnings locally, allowing it to continue safeguarding the home until a Wi-Fi connection has been restored
  • Get alerts when the system detects freezing conditions so you can take action
  • The optional FloProtect subscription plan includes a 5-year extended warranty and up to $5,000 deductible coverage on your home insurance policy if you experience water damage with the smart water monitor and shutoff installed
  • Works with Amazon Alexa, Ring, Alarm.com and NICE
  • 1-year limited warranty to cover manufacturer defects
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 309096191

Model # 900-001

Store SKU # 1003835268

Specifications

Dimensions: H 5.900 in, W 2.60 in, D 5.750 in

Dimensions

Inlet Diameter (In.)

3/4

Inlet Size

3/4 In.

Outlet Diameter (In.)

3/4

Product Depth (in.)

5.750 in

Product Height (in.)

5.900 in

Product Length (in.)

5.750 in

Product Width (in.)

2.60 in

Valve Inlet Diameter (in.)

3/4

Details

Application

Non-Potable Water, Potable Water

Color/Finish

Blue

Color/Finish Family

Blue

Compatible Pipe Material

Multi-Purpose

Compatible Product

Other

Connection

FIP x FIP

Features

Corrosion Resistant, Dielectric, Lead Free, Quarter Turn, UV Resistant, With Excess Flow

Hub Required

No hub connection available

Indoor/Outdoor

Indoor, Outdoor

Inlet Fitting End Type

FIP

Material

Brass

Maximum Pressure (PSI)

175 PSI

Maximum Working Temperature (F)

140

Outlet Fitting End Type

FIP

Pack Size

1

Power Options

Hardwired, Plug-in

Product Weight (lb.)

1.9 lb

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Stop Valve Type

Straight

Valve Configuration

Straight

Valve Connection

Pipe Thread

Valve Type

Stop

Voice Control Hub Required

No Hub Required for Voice Control

Works With

Alexa, Alexa, Google, Google Assistant

Warranty / Certifications

Manufacturer Warranty

1 year limited warranty

Questions & Answers

108Questions
caret
Q:What material is the pipe made of where the water passes through?
by|Mar 27, 2024
0 Answer
Answer This Question
caret
Q:Looking through the literature I didn't find any mention of a 4 and 3/4 inch black tubing. After a call to Moen (thanks Glen) it can be used if you have to remove the Flo device to allow you to turn the water back on.
by|Mar 22, 2024
1 Answer
Answer This Question

A:  Hello Rick and thank you for your interest in the Moen 900-006 Flo 1 in. Smart Water Monitor and Automatic Water Shut Off Valve. The Moen 900-006 Flo 1 in. Smart Water Monitor and Automatic Water Shut Off Valve comes with an Installation Spacer. This part is used in place of the device during installation or replacement. If you have any additional questions, please call us at 1-844-MEET-FLO (1-844-633-8356). Moen Smart Water specialists are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time and on Saturdays from 9:30 am – 6:00 pm Eastern Time.

by|Mar 24, 2024
    caret
    Q:Hi. I want to be able to set a Flo 1 so that it automatically shuts off the water after some specified # of gallons continuous flow, or specified time (e.g. 20 minutes) Can it do that?
    by|Feb 22, 2024
    1 Answer
    Answer This Question

    A:  Hello Donald and thank you for your interest in Moen products. The Moen 900-006 Flo 1 in. Smart Water Monitor and Automatic Water Shut Off Valve will shut off the water if it detects unusual activity and the alert is not responded to, there is not a way to allow a certain amount of water flow. If there is a fixture, such as a sprinkler system, that uses water at the same time everyday, a manual override can be set up with those specifications to prevent the alert. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

    by|Feb 24, 2024
      caret
      Q:Can you adjust the sensitivity? I am primarily concerned about leaks when away from the house. But I need the system to allow my heating auto fill to work without it thinking it’s a leak. Can I say only notify if > 5 min of flow?
      by|Jan 20, 2024
      1 Answer
      Answer This Question

      A:  Hello Marksrq and thank you for your interest in Moen products. A manual override can be set up if the autofill occurs at the same time. The device cannot be set to only alert you of a flow event over 5 minutes in length overall, this can only be done for manual overrides. Moen 900-001 Flo 0.75 in. Smart Water Monitor and Automatic Water Shut Off Valve. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

      by|Jan 21, 2024
        Showing 1-4 of 108

        Customer Reviews

        4 out of 5

        • 4 out of 300 reviews
        • 64% recommend this product
        Filter by:
        Showing 1-10 of 300 reviews
        Disappointed with Moen Flo
        I'm disappointed with the Moen Flo Smart Water Detection Valve. After just two years, it stopped tracking water usage, always showing zero. There are no replaceable parts available, forcing customers to spend another $500 on a new unit. Many similar complaints suggest a widespread issue. Moen's explanation blaming water quality is unreasonable; it should have been considered during design. Providing no repair options is unacceptable. Not recommended.
        by
        Response from Moen Plus SupportFeb 13, 2024
        Hello Simon and thank you for the feedback you provided on the Home Depot website. We're sorry to hear about your experience with your Moen Flo 0.75 in. Smart Water Monitor and Automatic Water Shut Off Valve. The Flo Flow Meter that you need is available as a replacement part, part number 935-016. For pre-purchase, installation or warranty assistance, please call us at 1-844-633-8356; we are available Monday through Friday from 8:00 am - 7:00 pm EST and Saturday 9:30am-6pm EST. Moen
          1 found this review helpful
          Working as Advertised
          I just installed the model 900-001 Flo water monitor/leak detector at my Triplex for peace of mind, and to stay ahead of any hidden plumbing leaks that tenants might not notice.
          by
            • Recommended
            Flo-Moen Shutoff valve loss of flow indication
            Lost flow. Replaced magnets on turbine was described in previous post by other. Sealed holes on turbine where magnets are installed with red silicone. Reinstalled Flo-Moen Shutoff valve the next day. Now I have flow indication on my Flo-Moen app. I replaced the old magnets to determine if the magnets have deteriorated or if the problem is associated with the electronics. Moen said that they would ship me a new turbine that they are now sealing the holes on the turbine to prevent rusty magnets when the turbines are in stock again.
            by
            Response from Moen Plus SupportAug 13, 2023
            Hello TomC and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the issues you were experiencing with your Moen Flo 1 in. Smart Water Monitor and Automatic Water Shut Off Valve. We are pleased to hear that you have worked with our Product Specialists regarding the issue and that a replacement turbine was ordered. We appreciate the opportunity to show you we stand behind our products. Our product specialists are available for pre-purchase, installation or warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
              • Recommended
              Power adapter has no power
              When I purchase my house Lennar provided this product but I was only be able to use it two months. The device has no power for some reason. I believe power adapter was defective. Not recommended
              by
              Response from Moen Plus SupportAug 9, 2023
              Hello Zach and thank you for the feedback you provided on the Moen.com website. We are sorry to hear you do not have power to your Moen Flo Smart Water Monitor & Shutoff - 0.75". We would recommend verifying your outlet has power and when plugging the AC adapter into the device, firmly push the power cord into the device and twist and turn until the second ring is completely in the device. We have also sent you an email so that we can get more information to assist you.
                The Flo by Moen Smart Water Monitor and Automatic Water...
                The Flo by Moen Smart Water Monitor and Automatic Water Shut Off Valve was actually recommended by my Homeowners Insurance to lower my premium by $1,500.00, Was east to install since I’m a General Contractor and have Plumbers on staff, Just had to run a new electrical line to plug the unit in, Will need a good WIFI signal depending on how close the unit will be installed to the WIFI signal, Hopefully it will never have to work, but if it does I know the it will stop the water leak from flooding my house.
                by
                • Verified Purchase
                1 found this review helpful
                No replacement parts
                After about 18 months it stopped reading water flow. I called Moen and the $5 (or less) part get rusty and stops working, but they do not offer any replacement parts instead they offer to sell a new one for half off (about $400) no thanks
                by
                Response from Moen Plus SupportSep 24, 2022
                Hello UnhappyWithMoen and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the difficulty you experienced with the Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve that you purchased. There are times when deposit build-up or water line debris can be cleaned from the Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve and it will again start to register water usage. Based on your description, it doesn’t sound like the turbines in your Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve were able to be cleaned. The Moen Flo 0.75 in. Smart Water Leak Detector with Automatic Water Shut Off Valve comes with a one year warranty which can be extended to 5 years through the FloProtect Plan. For Flo by Moen technical assistance, you can contact us at 1-844-MEETFLO (1-844-633-8356). Flo by Moen product specialists are available Monday through Friday from 8:00 am - 8:00 pm Eastern Time and on Saturdays from 11:00 am - 8:00 pm Eastern Time. Moen
                  6 found this review helpful
                  Magnets corroded, but I fixed it.
                  I love my Flo device, especially when used with the water detectors. Can save a huge insurance claim. Definitely worth it...until the flow indication stops working. Corroded magnets is a well known and frustrating failure mode for the Flo. Mine worked great until it was out of warranty and no help or repair parts from Moen. So I figured out how to fix it. 1) After removing the turbine, I drilled a hole behind the magnet and used the drill bit to push it out. 2) I purchased 2 neodymium magnets from McMaster-Carr (#5862K24) about $2 each. 3) Pressed them in place and sealed with RTV to prevent corrosion. I had to slightly sand the outside diameter of the turbine as the replacement magnets were just a bit thicker and caused a bulge in the turbine wall. Back in business!!!!
                  by
                  Response from Moen Plus SupportDec 10, 2021
                  Hello TrainDriver. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded, not the magnets themselves. We highly recommend installing an iron filter to prevent the issue from occurring in the future. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST. Moen
                    19 found this review helpful
                    no replacement parts
                    moen flo failed after 2 years due to a corroded turbine that senses the flow of water and detect leaks. Outside of warranty, only choice was replace the entire device. No simple replacememt of the turbine.
                    by
                    Response from Moen Plus SupportNov 9, 2021
                    Hello unhappy. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. We're sorry to hear about your experience with your Flo by Moen Smart Water Shutoff. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded. We recommend installing an iron filter to prevent the issue from occurring in the future. Installing a filter will also keep this sediment out of the water you use for consumption and hygiene. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST. Moen
                      3 found this review helpful
                      NEW CUSTOMER BEWARE -
                      I bought Flo in 2018. When it stopped registering water flow, I removed the unit and found the contacts for the turbine corroded. They do not sell the simple part as replacement but I have to buy a whole new unit. VERY UNHAPPY.
                      by
                      Response from Moen Plus SupportOct 29, 2021
                      Hello PhillyGuy. Thank you for the feedback you posted on the Home Depot website regarding the Flo 0.75 in. Water Leak Detector with Automatic Water Shut Off Valve. We're sorry to hear about your experience with your Flo by Moen Smart Water Shutoff not registering water flow. What you are describing is caused by iron or other metallic sediment that has collected on the turbine’s magnets and corroded, not the magnets themselves. We highly recommend installing an iron filter to prevent the issue from occurring in the future. More importantly, installing a filter will keep this sediment out of the water you use for consumption and hygiene. For technical assistance, please contact us at 1-800-289-6636; our current business hours are Monday through Friday from 8:00 am - 7:00 pm EST. Moen
                        5 found this review helpful
                        Easy to install!
                        For years I waited for someone to design ways to shut water off in a house,a friend told me about it and i quickly bought it and will be buying another one for apt.next door !
                        by
                          • Recommended
                          Showing 1-10 of 300 reviews

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