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Internet # 313368343

Model # NHDCLIWHI1224

Store SKU # 1005428363

Store SO SKU #1005416849

Cliff White 12 in. x 24 in. Matte Porcelain Floor and Wall Tile (14 sq. ft./Case)

$2.49 /sq. ft.
Covers 14 sq. ft.
$34.84 /case
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  • Features a matte white stone look with a rectified edge
  • Perfect for Kitchen, Bathroom, Shower or Fireplace
  • Made for commercial/residential indoor/outdoor use
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Return this item within 90 days of purchase. Read Return Policy

Product Details

About This Product

Update your decor with the MSI Cliff White 12 in. x 24 in. Glazed Porcelain Floor and Wall Tile perfect for your next installation or renovation project to incorporate an updated look to your dream space. This beautiful tile features a smooth, matte finish and elegant white tones. Designed for floor, wall, and countertop use, this porcelain tile offers water absorption of less than 0.5% and a moderate variation in tone to create a stylish complement for a wide variety of designs. This floor and wall tile is marginally skid resistant to suit your needs. This is a rectified tile, mechanically finished on all sides to achieve uniformity. Its precise sizing allows for a thinner grout joint, which results in a clean, professional install and reduces staining issues.

Highlights

  • 14 square feet, 7 pieces per case, case weight is 53.90 lbs.
  • Grade 1, first-quality glazed porcelain tile for floor, wall and countertop use
  • 12 in. width x 24 in. length x 9.7 mm thick
  • Glazed glossy finish with a high sheen and slight variation in tone
  • P.E.I. Rating III is suitable for medium-duty residential and commercial floors including kitchens, corridors, terraces and areas used more often with normal footwear and small amounts of dirt
  • Impervious flooring has water absorption of less than 0.5% for indoor or some outdoor use and is frost proof
  • Slip-resistance/C.O.F. rating of 0.50 both wet and dry is marginally skid resistant, appropriate for indoor or some outdoor applications
  • Completely frost resistant for indoor or some outdoor applications
  • Residential and commercial use
  • Don't forget your coordinating trim pieces, grout, backerboard, thinset and installation tools
  • All online orders for this item ship via common carrier or parcel ground and may arrive in multiple boxes
  • Recommended you purchase a minimum of 10% overage to account for design cuts and patterns.
  • GREENGUARD indoor air quality certified and GREENGUARD children and schools certified product
  • 1-year limited warranty is provided on flooring and surfacing products manufactured or distributed by MSI within the limitations explicitly outlined in the warranty statement
  • To ensure consistency of size and color, please capture all tiles for a project within 1 order, each item within an order is selected from a single color (dye lot) and size (caliber), so multiple orders may receive various colors and/or sizes
  • Ceramic/porcelain, LVT and natural stone tile within a corresponding series may be produced at different times; while true to the tile, this may cause a variation in color and size
  • Return Policy

Product Information

Internet # 313368343

Model # NHDCLIWHI1224

Store SKU # 1005428363

Store SO SKU #1005416849

Specifications

Dimensions

Approximate Tile Size

12x24

Product Length (in.)

24 in

Product Thickness (mm)

10 mm

Product Width (in.)

12 in

Suggested Grout Line Size

1/8

Details

Application Location

Floor, Wall

Break Strength (lb.)

300

Color Family

White

Color/Finish

Cliff White

Commercial / Residential

Commercial / Residential

DCOF Rating

Not Tested

Edge Type

Rectified

Flooring Look

Marble Look

Flooring Product Type

Porcelain Tile

Indoor/Outdoor

Indoor, Outdoor

Installation Method

Mortar

Location

Bathroom, Fireplace, Garage, Kitchen, Shower

Minimum Acclimation Period

No Acclimation Required

Returnable

90-Day

Tile Features

Frost Resistant, Meets A.D.A. Requirements, Radiant/Underfloor Warming Heating

Tile Finish

Matte

Tile Format

Standard

Tile Material

Porcelain

Water Protection

Waterproof

Warranty / Certifications

Manufacturer Warranty

One-Year Limited Warranty

Questions & Answers

124Questions
caret
Q:I had this black tile installed in my shower and it is impossible to clean. There is a haze and soap spots on the tile. Can I seal it ? Or what can I do to make it look better? The documentation with the product is not much help. Thank you
by|May 16, 2024
1 Answer
Answer This Question

A:  To address the haze and soap spots on this porcelain tile, you may consider using a dedicated porcelain tile cleaner to remove these stains. Sealing the tile is not typically necessary for porcelain tiles, as they are already water-resistant and have a low absorption rate. However, if you still want to seal the tile for added protection, you can use a penetrating sealer specifically designed for porcelain tiles. Additionally, regular cleaning and maintenance can help keep your tiles looking their best. It is imperative to utilize non-abrasive cleaners and avoid harsh chemicals that may compromise the tile's finish. For personalized guidance tailored to your project, consulting a professional installer is advisable to find the most suitable cleaner for your specific project needs. Thank you for your interest in MSI Carbon 12 in. x 24 in. Matte Porcelain Stone Look Floor and Wall Tile. Good luck with your project.

by|May 16, 2024
    caret
    Q:We also just had this tile installed and has significant haze that does not clean up with mopping or grout de-hazing - it looks awful. Please provide the use and care manual, minimally, and guidance on how to remedy.
    by|Apr 22, 2024
    1 Answer
    Answer This Question

    A:  Please follow the provided use and care manual for tile maintenance. Thank you for your interest in MSI Carbon 12 in. x 24 in. Matte Porcelain Stone Look Floor and Wall Tile. Good luck with your project. 89323195-34c3-4a83-b52e-b072e10045c0.pdf (thdstatic.com)

    by|Apr 24, 2024
      caret
      Q:What color grout is recommended for this tile?
      by|Apr 17, 2024
      1 Answer
      Answer This Question

      A:  It is generally recommended to use Delorean gray and bright white, or any other white grout color with the tile. The choice of grout color can significantly impact the overall look of the tiled surface. However, it is essential to consult a professional installer to determine the most suitable grout for your specific project. We recommend testing a small batch to make sure it fits your needs. Thank you for your interest in MSI Cliff White 12 in. x 24 in. Matte Porcelain Floor and Wall Tile. Good luck with your project.

      by|May 20, 2024
        caret
        Q:What Grout do we use to prevent haze issue, do we seal this before grout and where do I find the detailed install guide
        by|Apr 17, 2024
        1 Answer
        Answer This Question

        A:  To prevent haze issues, it's recommended to use epoxy or urethane grout, which is less prone to haze. Additionally, sealing the tiles before grouting can help prevent staining. For more detailed installation guidance, please refer to the manufacturer's provided installation instructions below. Thank you for your interest in MSI Carbon 12 in. x 24 in. Matte Porcelain Stone Look Floor and Wall Tile. Good luck with your project. 71ae174e-e1fb-4ed7-a4b1-e0fe959c1bf1.pdf (thdstatic.com)

        by|May 9, 2024
          1 found this answer helpful
          Showing 1-4 of 124

          Customer Reviews

          4 out of 5

          • 4 out of 430 reviews
          • 56% recommend this product
          Filter by:
          Showing 1-10 of 430 reviews
          Grout will stain the white
          I'm a bit gutted. I just did my first shower and, in my ignorance, didn't understand what "matte" tile would mean. This is SUPER matte. I got 'matte' floor tiles for the bottom on the shower and they look absolutely shiny. Anyway, my experience was that all was going great until I got to grouting. I chose Delorian Gray grout that Home Depot carries. I applied, scraped, sponged, then sponged again, and again and have even tried chemical grout haze remover to no avail. So depressed!!!
          by
            Installed in kitchen floor
            Do not purchase this product. I made mistake and spent $2000 including labor($1000). The tiles got dirty immediately and I mopped 3 times a day as I don’t like any marks or stains in my kitchen the day I installed this tiles. It’s been 20 days of installation and already tired of cleaning every day. I should have read the reviews before I purchased. The tiles are already installed can’t get my money back. I made a mistake you all please don’t do it. Not worth it to install in a busy area. I really regret this decision so DO NOT BUY THESE TILES!
            by
              • Recommended
              This product was not what was pictured in the app. I purchased the item shown in the app ( which was hexagon) for a client and discovered the mistake when i picked it up I also discovered what i ordered was not available in store. I had to get something similar to finish on time and the store only offered store credit as a refund. It cost me another $350 to get the job done on time And the clent wasnt pleased witb the discoloration of the replacement tiles .. and wanted a discount of 250. This all cost me 600 and a very bad review of my work. Thanks
              by
              • Verified Purchase
              Love this Tile!
              We selected this tile for our bathroom floor reno. Its a concrete look tile. Great tile for a small bathroom and we wanted a light grey color to incorporate into the bathroom color design scheme. Very happy with the quality and look!
              by
                • Recommended
                Warning defective batches being sold
                When you get the non-defective batches the tile is great. But MSI and Home Depot are selling defective batches of this tile. The defective batch is rougher and impossible to keep clean.
                by
                  Eight months after installation
                  I have to report that this tile is extremely disappointing. It does not clean easily. From cleaning up excess grout to scuff marks, this product does not clean easily. Buyer beware. You must seal this with some sort of sealant. Otherwise it will stain and retain scuff marks, and it is impossible to clean. Ends up looking like crap. Very disappointed that Home Depot even carries this product now.
                  by
                    The new floor is beautiful, ready to clean and feel great on my bare feet
                    by
                    • Verified Purchase
                    Impossible to clean and inconsistent color
                    This tile looks beautiful pre install. Thinset will stick to the face if this tile and haze is still present after 2 cleanings with sulfamic acid. Some tiles are a completely different shade of black and I would love a Time Machine right about now.
                    by
                      Changed the entire look of our fireplace surround. We love it!
                      by
                      • Verified Purchase
                      Dont touch this stuff with a 10ft pole - it stinks. i would leave a zero if i could
                      This carbon black tile looked great in the store. I was a bit worried about it showing every little piece of dirt/stain and i should have listened to that inner voice. I was careful on trying to keep the mortar and grout away from the main face part of the tile on installation. There is so much stain now i want to scream. I tried vinegar, baking soda, Aqua Mix cement grout haze remover and nothing works. To say i am majorily frustrated after spending so much money on this bathroom remodel and to then have the final product look like this, is an understatement. Just dont buy it!!!!
                      by
                        • Recommended
                        Showing 1-10 of 430 reviews

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