Hello DrD, my name is Sarina on behalf of Nexgrill. Thank you for providing your feedback as it is important to us. I apologize to hear that the cover is not upholding for you. We provide a guarantee with all of our products. Please contact me directly so I may further assist you a review to provide you options. My direct line is 800-913-8999 extension 1191 or by email at Sarina_Chavira@grillservices.com –Happy Grilling!