A: The design, marketing, sale, and distribution of this product takes place in the U.S. The actual manufacturing is done in China. Quality testing is done in both the U.S. and China. Fully loaded, your canner could weigh about 50 lbs. Please check with your stovetop manufacturer for weight and heat limitations. Meat requires at least 75-90 minutes to process, for example. If we can help you further, please feel free to reach out to us directly. We are happy to help. Please call 1-800-877-0441. We are available weekdays, 8:00 – 4:00 Central Time.
A: The 01781 Presto® pressure canner/cooker comes with a 15 PSI regulator. If you are interested in using a 3-piece weight for your canner, we ask that you contact Presto Customer Service at 1-800-877-0441. We are available Monday-Friday 8:00 am - 4:00 pm Central Time.
A: Take a bit of vegetable oil from your pantry and rub some on the flat edges of both sides of the gasket. Makes a BIG difference.
A: Double check to see if the handles are on the cover and body of the canner properly. The arrows need to line up exactly in order for the cover to go on correctly. Incorrect installation of the handles may be the cause. If your canner is a few years old, it may be time to change the sealing ring. We would like to speak with you about the canner. Please reach out directly at 1-800-877-0441 so we can discuss the issues. We're available weekdays, 8:00 - 4:00 Central Time.
A: Please check with your stove top manufacturer to make sure canning is acceptable with their appliance. If so, we say it's ok as well. If you have any further questions or concerns, please feel free to contact Presto Customer Service Department directly Monday-Friday 8:00 am - 4:00 pm Central Time, by phone at 1-800-877-0441.
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