Hello Neighbor,
Ring’s Smart LED Lightbulbs are part of Ring’s Smart Lighting line of products that offer you all new ways to customize your security and internal lighting - everything from security floodlights to porch lights - to maximize both comfort and security. Rest assured, we have some tips for resetting your device and connecting it properly to the Ring Bridge.
This A19 indoor/outdoor bulb is weather-resistant and offers a neutral white light that is the equivalent of a 60W incandescent bulb and includes adjustable brightness and custom light schedules (with a Ring Bridge, sold separately). Ring Bridge is the central hub that integrates Ring Smart Lights, Motion Sensors, and Transformers into your Ring system. The Bridge connects to the Ring app using your home wifi network and connects to other Ring Smart Lighting products using a proprietary long-range communication protocol.
Here are step-by-step directions for resetting your bulb and starting fresh: https://support.ring.com/hc/en-us/articles/360042573232-Resetting-your-Ring-Smart-Lightbulb.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your connection and set up concern.
Thank you,
Alexis with Ring