Q:Is glass and screen interchangeable from Inside or outside of door
by|Feb 5, 2024
1 Answer
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A: Thank you for your question. The window and the screen can only be interchanged from the inside. Please watch this video for more information: https://www.youtube.com/watch?v=lVP97gwYqS0 - Charmaine
by|Mar 17, 2024
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Q:whats included in the hard wear that come with door
by|Jan 31, 2024
1 Answer
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A: Thank you for your question. Purchasing of an Andersen 2000 Series Storm Door comes with screws, closer kit, handle set and frames (hinge rail, latch rail, sweep and rain cap). If you have further concern, please contact the Andersen Solution Center at 1-855-337-8822. Kindly have the serial number of your door ready when you call. It is located anywhere on the hinge part, on a white or silver sticker. - Jay
by|Mar 17, 2024
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Q:Is this door actually 80 inches tall or is it 78 inches?
by|Jan 20, 2024
1 Answer
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A: Thank you for your inquiry. The Andersen 2000 Series Storm Door has a 80 inches tall including the frames, such as the sweep and rain cap. - Jay
by|Mar 17, 2024
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Q:What type of sweep does this door have?
by|Jan 9, 2024
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A: Thank you for your question. The Andersen 2000 Series Fullview Storm Door has a "L" shaped sweep with single weather stripping provides a protective seal against the weather and insects. Please check this link to see the image of the sweep: https://parts.andersenstormdoors.com/detail_90597__all_sweeps.html?serialNumber=. - Jay
by|Jan 11, 2024
Q:I do not have the 2.5" clearance on the inside of the door, required by the included handle set. Is it possible to use an alternative handle set with a lower profile?
by|Jan 7, 2024
1 Answer
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A: Thank you for your question about the Andersen 2000 Series Storm Door. If you don’t have the required 2-1/2” door sill measurement, we recommend adjusting the opening to meet the required measurement. We are sorry; however, we don’t have any alternative low-profile handle set and we do not recommend using other handles as this will void the door warranty. - Laine
by|Mar 17, 2024
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Q:Can a storm door full glass be cut to 79 1/2
by|Jan 6, 2024
1 Answer
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A: Thank you for your inquiry. We want to assist you with the glass. Please contact the Andersen Solution Center at 1-855-337-8822. Kindly have the serial number of your door ready when you call. It is located anywhere on the hinge part, on a white or silver sticker. - Jay
by|Jan 6, 2024
Q:Does it come with a a door handle
by|Jan 5, 2024
1 Answer
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A: Thank you for your inquiry about the Andersen 2000 Series Fullview Storm Door. This model of storm door comes with a handleset. It is included in the door package. Please go to The Home Depot store nearest to your place and order the door you like. Kindly provide the store associate the measurements of your rough entry opening to determine the correct size of door you need. - Noel
by|Jan 21, 2024
Q:Can I order this in 32x80 bronze color
by|Dec 3, 2023
2 Answers
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A: Thank you for your inquiry. The Adnersen 2000 Series Storm Door is available in 32" x 80" in bronze. - Laine
by|Jan 6, 2024
A: Yes, the 2000 series storm door is available in 6 colors and one of them is bronze. Please see your local HD store to special order
by|Dec 7, 2023
Q:My door was missing the step closure. Wasn’t this supposed to be included with the door?
by|Nov 28, 2023
1 Answer
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A: Thank you for posting your feedback. We are sorry to hear about the missing closer. The Andersen 2000 Series Fullview Interchangeable Aluminum Storm Door comes with a push-button closer. We want to assist you with your concern. Please contact the Andersen Storm Door Solution Center at 855-337-8822 for assistance with the replacement closer for your door. Please be ready with the serial number when you call. - Noel
by|Nov 28, 2023
Q:I want a solid glass front storm.
by|Nov 11, 2023
1 Answer
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A: Thank for your posting your query. The Andersen 2000 Series Fullview Storm Door has interchangeable fullview window and fullview screen. If you do not want to utilize the screen and only want the window installed on the door, you can just store the screen in a safe place. Both the window and screen use the same retainer strips. - Noel