Q:Where are the buttons and can you turn off the hot water for safety ressons
by|Jul 8, 2023
1 Answer
Answer This Question
A: The controls for adjusting the temperature of the water are situated at the rear of the device. You have the flexibility to switch off the heating function while still being able to utilize the dispenser. During this period, instead of hot, the dispenser would distribute water at room temperature. Once you reactivate the heating option, it will resume dispensing hot water.
by|Jul 10, 2023
Q:Do the nozzles come off so that they may be cleaned/washed?
by|May 16, 2023
1 Answer
Answer This Question
A: Unfortunately, the nozzles do not come off, however we do have our cleaning instructions located on our Briowater.com site.
by|Jul 3, 2023
Q:how long the electric cord that plug into the wall
by|Apr 6, 2023
1 Answer
Answer This Question
A: The electric cord is about 72 inches in length.
by|May 4, 2023
Q:If the power goes out do you still have water? Can you operate unplugged?
by|Mar 25, 2023
1 Answer
Answer This Question
A: You need electricity so the water can be pumped up through the bottle probe you put into the water bottle. You have an option of using hot, room temperature, or cold water. Regardless if you do not want hot or cold water you still need electricity in order for the machine to do what it does.
by|Mar 27, 2023
Q:Where exactly is is this dispenser manufactured
by|Mar 7, 2023
1 Answer
Answer This Question
A: Thank you for your interest in our coolers! Our units are manufactured overseas. Please feel free to contact any of our Brio representatives at cs@briowater.com for more information. We look forward to hearing from you very soon!
by|Aug 16, 2023
Q:Does it require the purchase of an additional pump?
by|Feb 16, 2023
1 Answer
Answer This Question
A: Dear Customer,
Thank you for your recent inquiry with The Home Depot regarding the Brio
Essential Tri-Temp Bottom-Load Water Cooler in Black and Brush Stainless-Steel. This item does not require an additional pump. You may use a 3 or 5 gallon bottle with a screw or crown cap. The stem that goes into the bottle does not need to push onto it, it just sits flush on the top of the bottle so either one will work. As always, we appreciate your business and look forward to serving you in the future.
The Home Depot
by|Feb 27, 2023
Q:what is the temperature of the hot water?
by|Jan 14, 2023
1 Answer
Answer This Question
A: Thank you for this question! These units are on a range that will be anywhere from 174°F–194°F / 79°C–90°C. Please feel free to contact us if you have any additional questions or concerns at cs@briowater.com. We look forward to hearing from you very soon!
by|Aug 17, 2023
Q:What is the height of the water dispenser opening? How tall of a glass or bottle will fit under the spouts?
by|Sep 22, 2022
1 Answer
Answer This Question
A: Thank you for your question! This unit has a dispensing space of 9.5 inches. We also have a wide range of coolers with larger dispensing space as well. Please feel free to visit our website at www.briowater.com for more information. We look forward to hearing from you soon!