Questions and Answers for Cafe 30 in. 5.7 cu. ft. Smart Slide-In Dual Fuel Range with Convection in Stainless Steel

A:  Hello - You can adjust the volume and type of alert your range uses. Select Settings, More, and Sound. Follow prompts for making volume adjustments or for changing between continuous and single alert tones. A continuous setting will continue to sound a tone until a button on the control is pressed. The oven tone volume can be adjusted. The control will sound the oven tone at the new volume level each time the sound level is changed. We hope this information is helpful. Best regards! -Don@Café

A:  Hello! In the event of a power failure, the surface burners will work if lit with a match. Check out how to do this on page 8 here: https://images.thdstatic.com/catalog/pdfImages/51/51a06fa8-684e-48b2-86f9-bdb17144de45.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@Café

A:  Thanks for checking with us! There are some things that you can only do with WiFi. Check out what you can do with WiFi on page 13 here: https://images.thdstatic.com/catalog/pdfImages/51/51a06fa8-684e-48b2-86f9-bdb17144de45.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@Café

A:  Hi - We're thrilled that you're interested in this wonderful range! This unit is gas, not electric. You can view the instructions for installation on page 3 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/35/35145542-c48d-445f-9a92-7fcc4cf79693.pdf. We hope this helps. Please let us know if you have additional questions and thank you for choosing Cafe Appliances. -Kacie@Cafe

A:  Hey there - we appreciate you reaching out to us. We checked the information for this model, and we can confirm that the beautiful stainless steel finish is not fingerprint resistant. -- Please let us know if there are other questions or concerns we can assist you with. Have a great one. - Pablo@Café

A:  Hi there - Great question! We'd love to help. The purpose of the warming drawer is to hold hot cooked foods at serving temperature. The Proof mode can only be used in the oven. In the drawer, use High for items such as stews, meats, and potatoes; use Medium for items such as casseroles and pizzas; use Low for items such as breads, waffles, and also for warming oven-safe dishes. We recommend viewing page 7 of the owner's manual here: https://images.thdstatic.com/catalog/pdfImages/51/51a06fa8-684e-48b2-86f9-bdb17144de45.pdf. -- We hope this helps! Let us know if you need anything. Take care, Shayla@Café

A:  Hi there - We appreciate your interest in our beautiful range. Great question! A Full-Size (18” x 26”) sheet pan will not fit in our 30" oven. We apologize for any inconvenience this has caused. Best wishes, -Shayla@Café

A:  Hi there! Thank you so much for taking the time to connect with us. Please know that No-Preheat Air Fry can be downloaded to this range by connecting the unit to Wi-Fi. You can download this feature, and much more by connecting this range to our SmartHQ app, which allows you to customize your experience even further. We hope this information has been helpful; and if you have any questions or concerns in the future, please know that you can always reach out to us. Warm regards – Matthew@Cafe

A:  Hi there! Thank you so much for taking the time to connect with us. Please know that No-Preheat Air Fry can be downloaded to this range by connecting the unit to Wi-Fi. You can download this feature, and much more by connecting this range to our SmartHQ app, which allows you to customize your experience even further. We hope this information has been helpful; and if you have any questions or concerns in the future, please know that you can always reach out to us. Warm regards – Matthew@GEA

A:  Hi - we appreciate you reaching out. We checked the installation instructions for this unit, and we can confirm that this range does not include a power cord. You can learn more about this and the unit's electrical requirements by referencing the installation instructions here: https://images.thdstatic.com/catalog/pdfImages/35/35145542-c48d-445f-9a92-7fcc4cf79693.pdf -- We hope this response was helpful, and please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@Café

A:  Hi - we checked the specifications for this model, and we can confirm that the 29.5" depth includes the handle. For your reference, the depth without the handle is 26.875". -- We hope this was insightful, and please reach out to us once more if we can help with any other questions or concerns. Have a great one. - Pablo@Café