A: These dimensions would fall under our custom roller shade program. The custom program is offered through Home Depot.
by|May 3, 2024
Q:Can you install on a stucco wall?
by|May 2, 2024
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A: Yes, you are able to install our roller shades to stucco. You would need to purchase screws intended for the material you would be securing the shade to. In this case, you would need stainless steel screws in the same shape and size of screws as originally provided with the shade. We recommend concrete anchors.
by|May 3, 2024
Q:We have an aluminum screen room and cannot drill in the metal or we will void the manufacturers warranty. Will a heavy duty, construction type velcro work? Thanks
by|Apr 29, 2024
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A: Unfortunately yes it will void the warranty if you mount it this way, for metal installation we recommend self tapping screws if you can drill any at all.
by|May 4, 2024
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Q:Are we able to trim the width?
by|Apr 28, 2024
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A: I was hoping to find out the answer to that question also.
by|Apr 30, 2024
A: No, we do not suggest that as that would void the warranty, however, we do have a custom blinds programme through Home Depot.
by|Apr 30, 2024
Q:The wand broke, gown can I replace it?
by|Apr 26, 2024
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A: Please be advised you may replace the wand by purchasing through this link: https://shop.coolaroousa.com/roller-shade-parts/cordless-wand-z-13-chbr2
by|Apr 30, 2024
Q:I need to replace the wand
by|Apr 26, 2024
1 Answer
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A: Please be advised you may replace the wand by purchasing through this link: https://shop.coolaroousa.com/roller-shade-parts/cordless-wand-z-13-chbr2
by|Apr 30, 2024
Q:once rolled up, what makes them stay rolled up. is there a locking mechanism?
by|Apr 25, 2024
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A: They gearing mechanism inside the control unit keeps it in place unless you use the crank wand.
by|Apr 26, 2024
Q:How is this mounted? I need it to mount/hang from the top... much like the bamboo shades do...
by|Apr 19, 2024
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A: Yes, the shade brackets are universal they may be rotated to be a ceiling mount.