Questions and Answers for Custom Building Products Aqua Mix 1 Qt. Non-Cement Grout Haze Remover

A:  This product is for Grouts made from Non-cement material like Fusion Pro Single Component Grout.

A:  The grout doesn't have any cement in it.

A:  Non-cement means urethane, acrylic or epoxy grouts like Fusion Pro or Mapei Flexcolor Q. These don't have any cement in them. Custom Building Products also makes an Aqua Mix grout haze remover for the cement based grouts. Different types of grout require different chemicals to remove the haze material.

A:  'Non-Cement' refers to grouts that are not made from cement. Our non-cement grouts would be the SimpleGrout Pre-Mixed Grout and Fusion Pro Single Component Grout. For further assistance please contact our technical services department at 800.272.8786 option 2

A:  For convenience, it would help customers if the instructions were posted here, like so many instructions/manuals for various products already are. Thank you, though, for mentioning the CBP website.

A:  I just visited the Custom website and could not find tech documents or instructions for teh grout haze remover. It took me in circles. PLEASE post readable instructions here. Thanks And NO, I don't want to have to give my email, etc.. to talk to someone online there.

A:  These documents are available at www.custombuildingproducts.com. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  I'd think it would work for that but the Cement version would work for Porcelain too.

A:  We recommend using the Aqua Mix Sealer and Coating Remover or any solvent-based paint stripper for removing Aqua Mix Grout Colorant residue from wood look porcelain tile. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  I don’t know if it will remove your residue but it can be used on porcelain. My grout was a pre-mix but I don’t know the brand. It worked with a lot of scrubbing.

A:  Aqua Mix Non-Cement Grout Haze Remover is suitable to be used on marble tiles. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  Yes

A:  Yes. This is the Non-Cement version. I'm not sure the other one won't eat up your tile.

A:  Yes, the product will work on Carrara marble tiles in a shower.

A:  Aqua Mix Non-Cement Grout Haze Remover is not intended to be diluted. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  Full strength. Absolutely. And let it soak for 5 to 10 minutes...keep the stone wet. Scrub with white scrub pads, let it soak some more, scrub. Keep the haze wet with this product, soak, scrub. And use it sooner rather than later!

A:  Full strength.

A:  Aqua Mix Non-Cement Grout Haze Remover is safe for use on most vinyl tile. Please test the product in an inconspicuous area prior to use. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  This product is designed to be used with premixed grouts. Premixed grouts usually do not need sealing. If your tile is not glazed, you may want to preseal the tile or stone before applying the grout to help make it easier to clean after grouting.

A:  We would recommend sealing after the the use of Aqua Mix Non-Cement Grout Haze Remover to help better preserve the integrity of your sealer. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  I used a premixed grout and it left a haze. The haze remover cleaned mine really nice, but I wiped it off with clean water. I kept changing the water to make sure it was clean. You could retry it and follow the directions to a tee.

A:  Residue from the Aqua Mix Non-Cement Grout Haze Remover can be removed with water and a nylon scrub pad/brush. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  Yes, this is exactly what we used. Worked great.

A:  Yes the grout i used is fushion, color black

A:  it did for me

A:  It's designed to if you can get it.

A:  The Aqua Mix Non-Cement Grout Haze Remover is recommended for removing grout haze left after installing Fusion Pro Single Component Grout. For further assistance please contact our Care and Maintenance division at 800.272.8786 option 3

A:  Yes, im removing fushion black and its coming off nicely