Questions and Answers for DANCO Diverter Tub Spout with Slip Fit and IPS Connection in Chrome

A:  HOWDEE !! THIS SPOUT DOES NOT USE THE END THREADS TO SCREW/HOLD THE SPOUT IN PLACE. A SERIES OF O RINGS, SEALS AND PLASTIC...ALIGN/CENTER THE SPOUT... YOU PUSH IT IN PLACE AND SECURE IT WITH THE LOCKING RING IF YOU LOOK AT THE SPOUT..YOU WILL SEE THE U SHAPED OPENING ON THE BOTTOM..THIS IS WHERE THE SPOUT GETS SECURED. I USED A MIRROR. THERE ARE DIFFERENT ESCUCHEON /TRIM PLATES THAT MAY BE USED FOR ASTHETIC PURPOSES. THE INCLUDED INSTRUCTIONS WERE CLEAR..AND WERE UNIVERSAL SO COVERED MANY APPLICATIONS. GET SOME SILICONE PLUMBERS LUBE TO SMOOTHE THE O RING/SEAL INSTALLATION. HOPE THIS HELPS...

A:  Thank you for your interest in Danco products and for your inquiry. This tub spout will work on 1/2" threaded pipe that is either about 3/4 in. or about 4 in. from the wall.

A:  The question is what ingredients are in the bathroom cleaner. Sounds like the cleaner is causing the issue. Suggest you change to soap and water. Most bathroom cleaners contain some type of strong chemical that may cause this issue

A:  Check the bottom to see if there is a set screw in it

A:  Use phone to take a picture of underside near wall. If you don’t see set screw, it’s threaded. Shut if water in case old pipe breaks. Maybe hard but use pliers for leverage to spin it off. If pipe breaks Congrats, saw off even, it’s now a slip on.

A:  Thank you for your interest in Danco products and for your inquiry. If it is on that tightly we recommend contacting a plumber to remove it.

A:  depends. the length would need to match the one you're replacing. If it does match, then yes

A:  Thank you for your interest in Danco products and for your inquiry. This tub spout is designed for 3/4 in. and 1/2 in. threads, 1/2 in. copper slip and 1/2 in. thread in nose. Some Delta tub spouts have an adapter that would need to be removed first.

A:  Not without using the old interior parts. New parts did not fit and IPS connector cheap material and broke.

A:  Yes. It fits perfectly. My Delta diverter spout failed after about 5 years. The metal color between the Danco diverter and Delta diverter is very close.

A:  Not sure about that. Measure your diameter take a picture and stop in store maybe they can help.

A:  Thank you for your interest in Danco products. To better assist you please contact Danco Product Support at 1-800-523-5135 Monday-Friday CST 8 AM-5 PM. We need some more information to better assist and it will be easier to go over the phone or if you would like you can email us at Danco.Support@NCH.com and we can get the answers you are looking for.

A:  I wouldn't buy this product again

A:  I would call and ask. Not sure

A:  You could if you had a male adapter on the end of the pex pipe. It would need to be secured so it would not be floppy.

A:  Thank you for inquiring about a Danco product. No, you will need a copper stub out, to support this metal tub spout.

A:  Yes it will...perfectly

A:  Thank you for your interest in Danco products. No this item will not fit a 3.75" stub out. It requires a 2-3" stub out.

A:  I would ask a plumber at the depot. I believe that mine was around 3 in.

A:  Yes and no. It comes with an adapter for 3/4" threaded pipe, but you would have to replace the existing length you have to a shorter length for this spout to work

A:  Thank you for your interest in Danco products. No this item will not fit a 3.25" stub out. It requires a 2-3" stub out.

A:  Thank you for contacting Danco. Yes it would need to be removed first.

A:  2 choices for you. 1 remove that section of the coupling and hopefully you have enough copper to make this work . 2 you can sweat on a make adapter at the proper length and not use the slip insert that comes with this universal fit tub spout

A:  Very disappointed. First of all, the directions are useless. Secondly, the spout does not fit snuggly over the copper pipe, so when I turn on the water, it sprays from the back. Finally, the back is not flush with the wall. So either the wall is crooked, or something is wrong with the spout. And I don't think it's the wall, because there were no issues with the previous spout. Really disappointed with this. I should have just kept the old calcified spout that wouldn't open up. At least then I wouldn't have water shooting out behind my tile.