Questions and Answers for GE 27.7 cu. ft. French Door Refrigerator in Fingerprint Resistant Stainless Steel, ENERGY STAR

A:  This model uses the XWFE water filter: https://www.homedepot.com/p/GE-Genuine-XWFE-Refrigerator-Water-Filter-for-GE-XWFE/312928339?NCNI.

A:  No, you can just open the door for the side that has the drawer that you would like to slide out.

A:  The height can be adjusted higher up to approximately 1” when the leveling legs are fully extended, but the height cannot be reduced. The overall height is 70-1/2” and the height to the top of the case is 69”. We recommend checking out the Specifications for more dimension information: https://images.thdstatic.com/catalog/pdfImages/a2/a2858369-5f4f-477c-8ca1-fca67e932fe0.pdf

A:  Yes, the doors on this fridge can be removed using the instructions in the sections titled: "Remove The Refrigerator Doors" and "Remove The Freezer Door" on pages 28-31 of the Owner's Manual: https://images.thdstatic.com/catalog/pdfImages/9c/9cef608c-1fd8-4bb7-a207-fbccb024af6b.pdf.

A:  It's common for the water dispenser to initially dispense water at room temperature when the refrigerator is first installed. Please allow at least 24 hours for the refrigerator to cool down completely. If the issue persists, check for blown fuses or tripped circuit breakers and ensure that the dispenser has had at least 30 minutes to cool the new water in the tank. It can also happen when the water dispenser has not been used for a long time, in which case you should dispense water until all water in the system is replenished. If these tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-426-3393 M-F 8AM-8PM ET, Sat-Sun: Closed.

A:  We can confirm that the case color (color of the sides) for this GFE26JYMFS model is Dark Gray.

A:  Yes, this model comes equipped with a Space Saving Icemaker located in the fresh food door. You can also add an optional 2nd Icemaker (IM5D) in the freezer. To learn more, check out the Ice Bucket and Dispenser section o page 23 of the Owner’s Manual: https://images.thdstatic.com/catalog/pdfImages/3d/3d13c98f-4ef5-4723-a6af-177260114224.pdf

A:  If there are ice cubes stuck in the icemaker, turn off the icemaker, remove cubes, and turn the icemaker back on. Sometimes a small mound of frost, snow, or ice will form on the door or flap in the ice chute. This condition is usually normal and typically occurs when you have dispensed crushed ice repeatedly; it will eventually evaporate. You can clean frost from the dispenser chute by using a warm damp sponge. If you are continuously seeing frost, operate the dispenser with the door open and the ice bucket out to see if the flap is closing all the way. If not, you will want to have the dispenser checked by a service technician. If these tips don’t help, service may be needed. You can schedule service online by visiting the GE Appliances website or by calling 1-800-432-2737.