Questions and Answers for GE 30 in. 5.3 cu. ft. Free-Standing Electric Range in White with Self Clean

A:  Hi - Thanks for reaching out to us. Please send us a private message on one of our social channels (Facebook, Instagram, or X) with your contact information and a copy of your inquiry so we can better understand your question and assist you further. Wishing you the best! Vikki@GEAppliances

A:  Hi - Thanks for reaching out to us. The primary difference between a slide-in range and a free- standing range is the location of the controls. On a free-standing range, there is a backsplash where some if not all the controls can be found. On our slide-in models, the controls are found on the front of the range above the door area. It doesn't have the large backsplash on the back of the range. Yes, they are interchangeable when it comes to installation. We hope this helps. Kind regards - Vikki@GEAppliances

A:  Hello - Thanks for bringing this to our attention. At your earliest convenience, please reach out to us on any of our GE Appliances social media platforms via private message with the complete model/serial numbers of your range, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@GEAppliances

A:  Hello - For sale information, please contact Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to let you know about any future sales. Thank you for choosing this range and GE Appliances! Let us know if you have any range specific questions. -Kacie@GEAppliances

A:  Hello there - Thanks for checking with us! You will need exactly 30" to install this range. We encourage you to view the full space requirements on page 1 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/25/258a5900-c75b-4265-accc-96b8da46be2c.pdf. Your space will need minor adjustments to meet these requirements. We hope this helps and we're here if you need anything else. We also appreciate you choosing GE Appliances for your home. -Kacie@GEAppliances

A:  Hello- Thanks so much for checking with us. We appreciate your interest! Yes, all of our electric stoves will have a broiler either inside the oven or in the bottom drawer. We hope this is helpful, please let us know if you have any other questions. Thank you! Joyce@GEAppliances

A:  Hi - Thanks for reaching out to us. The only time the door latch should be engaged is when you are using the self clean cycle. If the door won't unlock after the completion of a self-clean cycle, try disconnecting power to your range for 2-3 minutes. Once power is restored, try unlatching the door. If the issue persists, try setting the oven to Self-Clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool and try to unlock the door. If the door unlocks, the control has reset itself and there should not be any other problems. If you continue to have difficulty, we recommend scheduling a service appointment with GE Appliances service by calling 1-800-432-2737. We are confident our highly trained service technician can help. Wishing you the best! Vikki@GEAppliances

A:  Hello- We appreciate you checking with us. Our refrigerators, dishwashers and washers and dryers and freezers are Energy Star Rated; however, our electric ranges are not Energy Star Rated. We can provide the power ratings for you though. Amp Rating at 208V/240V= 40; KW Rating at 208V= 9.1; KW Rating at 240V= 12.1. We hope this helps! If you have any other questions, please let us know. We are here to help! Joyce@GEAppliances

A:  Hey there - Thanks for checking in. Directions for the self-clean cycle can be found on page 18 of the use and care manual (https://images.thdstatic.com/catalog/pdfImages/41/416071a2-15b3-454c-ac72-88a5d0e89939.pdf). If you have additional questions, let us know. We're always here to help you! Julia@GEAppliances

A:  It's a technology that doesn't allow you to, sear, boil, cook evenly, etc, and wastes your time. It's a safety feature, but it won't allow you to cook. Buy coils without it. Make sure the coil tip plugs are the same length as the ones on your stove.

A:  Hi there - Thanks for your interest in this feature, we're happy to explain. Starting in 2018, UL (Underwriter's Laboratory) regulations require all electric coil top ranges to have temperature limiting capabilities to reduce the risk of cooktop oil and grease fires. As a result, our electric coil burners now use Sensi-Temp Technology. Each burner with this technology has a silver medallion with a button (sensor) in the center of the coil. This button must make contact with the bottom of the cookware for the Sensi-Temp Technology to sense the temperature properly. When the sensor detects a pan temperature near the limit (450 degrees F), the burner will shut off automatically until a lower, safe pan temperature is reached. At that point, the burner will resume heating. This will not affect everyday cooking as the automatic shut-off is temporary and only happens at a very high temperature. Please note that stovetop cooking is an attended function. The Sensi-temp technology is NOT intended to automatically shut-off the burner. When a Sensi-Temp burner has been turned on, it will continue to heat even after a pan has been removed, and until the knob have been set to the OFF position. For additional information, see the article on our GE Appliances website titled "Electric Range and Cooktop - Coil Burner Sensi-Temp Technology" under the support section. Kind regards. Julia@GEAppliances