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Questions and Answers for GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR

Internet #328425556

Model #GTW538ASWWS

Store SKU #1010940816

  • Energy Star Washer
  • Pairs best with Electric GTD38EASWWS or Gas GTD38GASWWS Dryer(s)
  • Heavy-duty transmittion enhances durability for large loads

Questions & Answers

36Questions
caret
Q:what is the difference between Agitator and a diffusor?
by|May 23, 2024
1 Answer
Answer This Question

A:  Both wash mechanisms are excellent. An infusor (also known as an impeller) has a short, wide base (wash plate) that works alone or with the wash basket to provide different types of wash action. With an Infusor, the clothes stay near the wash plate. The mechanical action of the Infusor moves the clothes through the water and against the sides of the tub and down around the Infusor. The infusor wash system is softer and quieter during agitation.

by|Jul 2, 2024
    1 found this answer helpful
    caret
    Q:Why does the spin light keep flashing after it is finished. I tried the redistributing and spin and drain and it still blinks when finished.
    by|May 22, 2024
    1 Answer
    Answer This Question

    A:  When this occurs, the washer is taking actions to correct the out-of balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

    by|Jul 2, 2024
      1 found this answer helpful
      caret
      Q:Can you wash a king size comforter
      by|May 17, 2024
      1 Answer
      Answer This Question

      A:  Yes, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly.

      by|May 21, 2024
        1 found this answer helpful
        caret
        Q:Do you charge for haul away of old washer and dryer?
        by|May 13, 2024
        1 Answer
        Answer This Question

        A:  To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store.

        by|May 17, 2024
          1 found this answer helpful
          caret
          Q:what are the least expensive washer & dryer combos.??
          by|May 10, 2024
          1 Answer
          Answer This Question

          A:  To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store.

          by|May 10, 2024
            caret
            Q:Is it 120 volt for apartment living
            by|May 8, 2024
            1 Answer
            Answer This Question

            A:  The standard electrical outlet is typically a 120V outlet. However, we recommend consulting an electrician with questions regarding your apartment’s specific set up. This washer requires a 120 Volt, 60 Hertz, individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 Amp circuit breaker or time-delay fuse. For more information, see the Electrical Requirements section on page 22 of the Owner’s Manual: https://images.thdstatic.com/catalog/pdfImages/94/94549696-b4cf-4a6d-a0a2-05df1f88ee5d.pdf

            by|May 8, 2024
              caret
              Q:Is this washer a agitator
              by|Apr 29, 2024
              1 Answer
              Answer This Question

              A:  This washer has an infusor, not an agitator. We do have model GTW725BSNWS that is the same size and color that has a traditional agitator. Thanks for checking with us and choosing GE Appliances!

              by|May 25, 2024
                1 found this answer helpful
                caret
                Q:The description says “late lid lock safety” and that the lid stays unlocked until the spin cycle for safety but mine locks right away and I have to pause and wait forever for it unlock if I need to add something.
                by|Apr 24, 2024
                1 Answer
                Answer This Question

                A:  You will need to manually select the water level to utilize the "late lid lock safety" feature. If you'd like, you can view more on selecting the water level on page 8 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/94/94549696-b4cf-4a6d-a0a2-05df1f88ee5d.pdf. Reach out to us directly if you need additional clarification on this matter!

                by|Apr 27, 2024
                  caret
                  Q:How do I run a cleaning cycle on this washer? And is it possible to start filling the washer with the lid still open ?
                  by|Apr 24, 2024
                  1 Answer
                  Answer This Question

                  A:  You will need to close the lid of this washer for the load sensing portion of the cycle. Once this part of the cycle is finished, you will be able to press the pause button and wait for the lid to unlock. If you'd like to view the cleaning instructions for this model, please see page 17 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/94/94549696-b4cf-4a6d-a0a2-05df1f88ee5d.pdf. Thanks for choosing GE Appliances!

                  by|Apr 27, 2024
                    caret
                    Q:We just bought this and had it installed yesterday. I ran a big heavy blanket through it once and it worked fine. I then did another one and now it won't drain!
                    by|Apr 21, 2024
                    1 Answer
                    Answer This Question

                    A:  Oh my! This is certainly not the experience we want you to have with your new washer. We strongly encourage you to try the troubleshooting tips on page 23 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/94/94549696-b4cf-4a6d-a0a2-05df1f88ee5d.pdf. If these tips do not help, please take advantage of your one-year warranty with us by calling 1-800-432-2737 so we can assist you further.

                    by|Jul 2, 2024
                      1 found this answer helpful

                      Complete Your Laundry Room

                      This Washer
                      4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                      This Washer
                      GE 4.6 cu. ft. High-Efficiency Top Load Washer in White with Stain PreTreat, ENERGY STAR
                      (130)
                      $578.00
                      $799.00
                      $578.00
                      $799.00
                      +
                      GE
                      Choose a matching DryerInformation icon for choose your option tooltip.
                      Electric 
                      Gas / +$100.00
                      =
                      Price for Bundle

                      Compare Similar Items

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                      Capacity - Washer (cu. ft.)

                      4.6

                      4.3

                      4.5

                      4.7

                      Washer Features

                      Adaptive Fill, Automatic Temperature Control, End-Of-Cycle Signal

                      Add Garment (pause), Adjustable Legs, Control Lock, Delay Start, End-Of-Cycle Signal, Remote Diagnostics, Soft Close Lid

                      End-Of-Cycle Signal

                      Adjustable Legs, Door Window, Front Control

                      Steam Function

                      No Steam

                      No Steam

                      No Steam

                      No Steam

                      Washer Tub/Drum Material

                      Stainless Steel Aluminized Alloy Steel Drum

                      Stainless Steel Drum

                      Stainless Steel Drum

                      Stainless Steel Drum

                      Product Width (in.)

                      27 in

                      27 in

                      27 in

                      27.75 in