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Questions and Answers for GE Reverse Osmosis Replacement Filter Set

Internet #309748901

Model #FQ18PN

Store SKU #1004425055

  • Filters for select GE reverse osmosis filtration systems
  • Premium Filters - Reduces 95 impurities including lead
  • Compatible with systems GXRV40TBN, GXRQ18NBN, GNRQ18NBN

Questions & Answers

14Questions
caret
Q:Do the Pre and Post filters come with the battery?
by|Jan 22, 2024
1 Answer
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A:  Hello there - This set only comes with the two replacement filters as stated in the product description. If you have any additional questions, let us know. We're here to answer! Julia@GEAppliances

by|Jan 23, 2024
    caret
    Q:GE reverse osmosis replacement filters came with a battery. Where does the battery go?
    by|Jul 21, 2023
    1 Answer
    Answer This Question

    A:  Hello! Inside the faucet handle is a battery operated 6-month timer. The product water faucet is shipped with a battery in the holder. Learn more on page 15 here: https://images.thdstatic.com/catalog/pdfImages/9e/9e9258e0-2a7d-4cc3-bf83-758d4e4df63b.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

    by|Oct 28, 2023
      caret
      Q:I have 3 filter system do I need to change all 3 or just, pre filter and post filter.
      by|Jun 12, 2023
      1 Answer
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      A:  Hello there - Thanks for asking us this great question! We're happy to help you with this. The pre and post filters of your system need to be replaced every 6 months. Replace them more often if they clog with sediment. Depending on the hardness of your water, the membrane cartridge may also need to be replaced. If your water pH is from 6.8-7.7, the membrane could last well over one year. If the water pH is from 8.5-10, the membrane may need to be replaced every 6 months. You can view more on this on page 20 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/98/981ac156-82a9-43cb-872a-a50d840f8233.pdf. We hope this helps! Let us know if you have additional questions. Kind regards. -Kacie@GEA

      by|Jun 13, 2023
        caret
        Q:Where can I recycle the old filters?
        by|Jan 29, 2023
        1 Answer
        Answer This Question

        A:  Hi there! We hope that you are doing well. To better answer your question, please contact our HD.com customer service department at 1-800-430-3376 any day between 6 a.m. and 2 a.m. EST or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. We hope that this helps, and we look forward to hearing from you. Wishing you well – Matthew@GEA

        by|Feb 1, 2023

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