Q:I have one of your toliet paper holders and I have no idea how to fix it to the wall.
by|Jul 20, 2023
1 Answer
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A: Hello,
the mounting instruction is on the back of the box. You can also go to our website www.gatco-inc.com to print a copy of the general instructions. On our website, scroll to Resources, click on installation guide, select instructions- Drywall anchors.
Thank you.
by|Jul 21, 2023
Q:Can I use the Chrome hook in the shower?
by|Apr 3, 2023
1 Answer
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A: Thank you for your question - the robe hooks are not intended to go into the shower. Any wall space outside of the shower or bathroom door is a suitable mounting position.
-Gatco Service Team
by|Apr 3, 2023
Q:Lost my set screw for this hook. What size does this take ?
by|Mar 15, 2022
1 Answer
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A: We more than happy to send a replacement. Please email or call our customer service for more details. Our number is 1-500-227-5640 and email at cs@gatcoinc.com.
by|Mar 15, 2022
Q:Is this product safe to use with wet towels? That is, is it rust-proof?
by|Oct 1, 2021
1 Answer
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A: Yes! All Gatco products in the brushed brass finish are made of solid brass, and are rust-proof.
by|Oct 1, 2021
Q:What are the dimensions of the product
by|Apr 28, 2020
3 Answers
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A: Robe hook is 2.25"H x 2"W x 2.13"D
by|Oct 12, 2020
1 found this answer helpful
A: 2"x2"
by|Mar 22, 2022
A: The circumference of the round disk portion measures 2 inches. The hook measures 2 inches. The complete extension from the wall (installed) is also 2 inches.
by|Apr 29, 2020
Q:What are the dimensions? How far out from the wall is the hook?
by|Dec 16, 2017
2 Answers
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A: The hook projects 2.13" from the wall.
by|May 5, 2023
A: They are 2 inches out from the wall. See attached photo with ruler.
by|Mar 3, 2020
Q:How far does It protrude from the wall
by|Aug 24, 2017
4 Answers
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A: A little over 2 inches
by|Oct 27, 2020
3 found this answer helpful
A: This unit measures 2.1 x 2 x 2.2 inches.
by|Oct 19, 2020
2 found this answer helpful
A: Just under 1 1/2 inches
by|Mar 6, 2021
A: About 2 1/4” from the base of the circle mount.
by|Nov 26, 2020
Q:It is secured to the wall bracket by an Allen screw
by|Oct 22, 2016
4 Answers
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A: Allen wrench is included with the robe hook
by|May 4, 2023
A: Allen wrench is included with the hook
by|Oct 27, 2020
2 found this answer helpful
A: Allen wrench is included by Gatco.
by|May 4, 2023
A: The allen wrench used to tighten the allen screws came with the hook. I dont know its size.