Questions and Answers for ISPRING Whole House Electronic Descaler Water Conditioner, Alternative Water Softener

A:  Hi Alexander, This system has a 50 foot effective range, so it will work best within 50 feet of the installation of the system. Also the system is NOT recommended to be installed on Galvanized steel pipes. The system will have trouble emitting the current through this type of piping. Thank you, iSpring Water Systems LLC

A:  Hi KenS, Yes you can use the system on copper pipes, and yes you can install the system vertically. Thank you, iSpring Water Systems LLC

A:  Hi Michael, This system is only a de-scaler, it is NOT a water softener in any way. It is a "Alternative to a softener". Thank you, iSpring Water Systems LLC

A:  Hi Larry, This system is intended for indoor use. Thank you, iSpring Water Systems LLC

A:  Hi RSmith, This unit can be used as a whole house anti-scale system, but is not a recommended replacement for an injection system used for your purpose. Thank you, iSpring Water Systems LLC

A:  Hi Kerry, This system only prevents scale but does not remove previous buildup of scale. If you would like this we would recommend the WDS150K or WDS80K systems. Thank you, iSpring Water Systems LLC

A:  Hi MBriss, The ED2000 normally installs on the line that comes into the home before the split to hot and cold connections so usually before your water heater. Thank you, iSpring Water Systems LLC

A:  Hi Dock, The electronic descaler works by emitting a current into the water to positively charge the molecules for heavy metals and hard water minerals, preventing the molecules from bonding with the pipes or appliances. Thank you, iSpring Water Systems LLC