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Questions and Answers for ISPRING Whole House Electronic Descaler Water Conditioner, Alternative Water Softener

Internet #311894619

Model #ED2000HD

Store SKU #1004919781

  • Eliminates water hardness without using chemicals or salt
  • Works on any pipe, even PEX and PVC
  • Removes and prevents scale buildup in pipes and appliances

Questions & Answers

48Questions
caret
Q:Is this the only product needed for it to work or is there other products needed?
by|Nov 12, 2023
1 Answer
Answer This Question

A:  Hi Waterconditioner, This is the only system needed for descaling, but you may need additional systems based on your source water quality and water issues in your home. Thank you, iSpring Water Systems LLC

by|Nov 13, 2023
    caret
    Q:The instructions show changing the of the wraps depending on direction of water flow. If we?re installing next to the water shut off in the crawl space, how do we determine which direction water flow is?
    by|Jul 4, 2023
    2 Answers
    Answer This Question

    A:  Place each hand about shoulder width apart and have someone turn on the water. First hand to feel temperature difference is the incoming direction.

    by|Jan 20, 2024

      A:  Hi Bryan, You will have to determine which water flow direction is in the pipe and wrap the wires based on the flow from left to right or right to left. Please call the office at 678-801-9308 if you have any questions. Thank you, iSpring Water Systems LLC

      by|Jul 5, 2023
        caret
        Q:Can I install the iSpring on the flexible pipe where the softener would be - there is no softener.
        by|Jun 21, 2023
        1 Answer
        Answer This Question

        A:  Hi Troma, You can install the ED2000 on Pex, PVC, CPVC, Stainless steel, Copper, or Brass. The only type of pipe the system can not be installed on is Galvanized steel. Thank you, iSpring Water Systems LLC

        by|Jun 25, 2023
          1 found this answer helpful
          caret
          Q:Can I install the iSpring on a copper flexible water softener loop?
          by|Jun 19, 2023
          2 Answers
          Answer This Question

          A:  Hi Troma, This product is a salt free alternative to a softener system. You could use it with the softener system but normally customers use this system as an alternative to the softener. The ED2000 does not soften the water but prevents the scale from the hard water. Thank you, iSpring Water Systems LLC

          by|Jun 23, 2023

            A:  No this product does not work with water softeners, it replaces them. MIke

            by|Jun 20, 2023
            caret
            Q:How long is the power cord?
            by|May 26, 2023
            2 Answers
            Answer This Question

            A:  Hi AnnsVision, The power cord is 16 feet in length. Thank you, iSpring Water Systems LLC

            by|May 26, 2023

              A:  its about 6 feet long

              by|May 28, 2023
                caret
                Q:will it work on high iron well waterarmy
                by|Apr 22, 2023
                1 Answer
                Answer This Question

                A:  Hi Well, We would recommend that you read the specs and manual for the item before purchase. If you have any questions please contact us at 678-801-9308 or support@123filter.com . Thank you, iSpring Water Systems LLC

                by|Apr 25, 2023
                  caret
                  Q:So if I have pipes that run over 50 ft. I will need two units. Should these units be installed back to back (right next to each other) or one before the water heater and one after (either immediately or more down the line)?
                  by|Feb 1, 2023
                  1 Answer
                  Answer This Question

                  A:  Hi Zaul, Each unit has a 50 Foot effective range from where it is installed, so I would recommend to space the systems apart at least 50 feet, to extend the treatment range of the systems. Thank you, iSpring Water Systems LLC

                  by|Feb 1, 2023
                    caret
                    Q:Will this help reduce dry skin and hair damage caused by hard water?
                    by|Jan 29, 2023
                    2 Answers
                    Answer This Question

                    A:  Hi FarmerDan, Yes this system can help with hard water issues. Thank you, iSpring Water Systems LLC

                    by|Jun 15, 2023
                      1 found this answer helpful

                      A:  It may help but ever so slightly, not a big noticeable change to my water hardness .

                      by|Feb 5, 2023
                        caret
                        Q:Can we fit it outdoors? Any restriction on where it can be placed
                        by|Oct 3, 2022
                        1 Answer
                        Answer This Question

                        A:  Hi Sandy, This item is an electrical item so it is recommended to be installed indoors to protect the system from the outdoor elements. Thank you, iSpring Water Systems LLC

                        by|Oct 3, 2022
                          caret
                          Q:Confused on the 50 feet. Does it cover 50 ft length of house with however long the pipes are to their destinations or 50 feet of pipe length?
                          by|Jun 25, 2022
                          2 Answers
                          Answer This Question

                          A:  Hi Sara, The system has a 50 foot effective range, meaning the system is going to work best within 50 feet of where it was installed. Please contact the office at 678-261-7611 . Thank you, iSpring Water Systems LLC

                          by|Dec 11, 2022

                            A:  50 feet of pipe length from the ED2000 unit to the fixture or appliance you wish to protect. On average, an appliance with a tank will add 4-6 feet to this length.

                            by|Mar 5, 2023