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Questions and Answers for ISPRING Whole House Electronic Descaler Water Conditioner, Alternative Water Softener

Internet #311894619

Model #ED2000HD

Store SKU #1004919781

Whole House Electronic Descaler Water Conditioner, Alternative Water Softener
(45)Questions & Answers (48)
  • Eliminates water hardness without using chemicals or salt
  • Works on any pipe, even PEX and PVC
  • Removes and prevents scale buildup in pipes and appliances
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Questions & Answers

48Questions
caret
Q:There's white powder that comes out of the ice maker and on stays on the bottom of the ice bucket. Will this stop that? I dilute my dish soap and it currently has a white cloudy film on the bottom of the bottle. Will that stop that from forming? Will it help prevent white film on glass shower doors and white stains on chrome fixtures? Thank you for your help with these questions.
by|Aug 24, 2020
2 Answers
Answer This Question

A:  I am not an expert but from what I am reading about the descalers, they do not remove minerals from water, they just prevent them from clinging to pipes, faucets, etc. With other brands I have read that it turns the mineral into a fine powder that is sent out of the faucet. I would imagine the electronic descalers work in the same way. Perhaps someone from ISpring could confirm whether this actually removes the minerals or just prevent scaling/clinging.

by|Oct 7, 2020

    A:  Hi, The ED2000 has an effective range of 50 feet from where it is installed and will help to remove scale buildup on appliances and fixtures. Thank you, iSpring Water Systems LLC

    by|Oct 12, 2020
      caret
      Q:I already have a salt water system, is there any advantage to added this to my line?
      by|Aug 15, 2020
      1 Answer
      Answer This Question

      A:  Hi Richard, This system will elminate scale buildup or descale the lines and prevent scale buildup on the appliances. Thank you, iSpring Water Systems LLC

      by|Aug 18, 2020
        caret
        Q:does this work on PVC pipe or does it have to be on a copper pipe
        by|Jul 20, 2020
        1 Answer
        Answer This Question

        A:  Hi Chris, This system will work on PVC, PEX, or traditional copper pipes. Thank you, ISpring Water Systems LLC

        by|Jul 20, 2020
          caret
          Q:Can I use this descaler if I have well water?
          by|Jul 3, 2020
          1 Answer
          Answer This Question

          A:  Hi RS, Yes you can use the ED2000 on well water or city water sources. Thank you, iSpring Water Systems LLC

          by|Jul 7, 2020
            caret
            Q:Purchased a home with this system having been installed but not being used-how can I determine if it may still operate properly?
            by|May 31, 2020
            1 Answer
            Answer This Question

            A:  Hi Tony, We would recommend contacting the office for assistance at 678-261-7611 or support@123filter.com Thank you, iSpring Water Systems LLC

            by|Jun 1, 2020
              caret
              Q:My sodium is quite high and I am not sure if this will still take care of what the softner isn’t.
              by|May 9, 2020
              1 Answer
              Answer This Question

              A:  Hi Papa392, Yes you can use the ED2000 system with a softener system installed. Thank you, iSpring Water Systems LLC

              by|May 14, 2020
                caret
                Q:can two units be installed in tandem for harder water
                by|May 4, 2020
                1 Answer
                Answer This Question

                A:  Hi, Yes you can install multiple systems if you would like to. Thank you, iSpring Water Systems LLC

                by|Jul 21, 2020
                  caret
                  Q:What's the average lifetime of this product?
                  by|Mar 27, 2020
                  1 Answer
                  Answer This Question

                  A:  Hi, This product can last indefinitely if installed correct and maintained. Thank you, iSpring Water Systems LLC

                  by|Mar 28, 2020
                    caret
                    Q:Can the unit be mounted to a pipe that is running up and down causing the unit to be hanging side way, or does it need to be hung as shown in the picture?
                    by|Feb 3, 2020
                    3 Answers
                    Answer This Question

                    A:  A link to the installation instructions is below: :https://images.homedepot-static.com/catalog/pdfImages/44/44fa52c8-7c71-49c0-abfc-b6176c1799b6.pdf Mike

                    by|Oct 29, 2020
                    2 found this answer helpful

                    A:  yes using 8" electrical ties thru the bottom holes or from something above using appropriate size ties

                    by|Mar 20, 2020

                      A:  it will work in this position but you need to devise a way of supporting the unit, string to an eye hook, clamp around pipe to hold it from above, etc

                      by|Oct 7, 2020
                        1 found this answer helpful
                        caret
                        Q:How hard is it to install
                        by|Dec 14, 2019
                        3 Answers
                        Answer This Question

                        A:  H JLW, This system is very easy to install. Please contact the office if you have any questions at 678-261-7611. Thank you, iSpring Water Systems LLC

                        by|Dec 19, 2019

                          A:  Easy if you don't have to many pipes and conduit around where you want to install it. Took me 30 minutes with 3 other pipes around it.

                          by|Mar 20, 2020

                            A:  Easy as ABC.

                            by|Dec 20, 2019
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