Q:What is the decibel on machine & is it an automatic needle threader
by|Feb 13, 2024
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Q:Where is the Janome Pink Sorbet Easy-to-Use Sewing Machine manufactured? Where can is be repaired? (Gastonia NC)
by|Dec 8, 2023
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A: Bryan, give us a call at 1-800-631-0183 Option 3. Or head over to the Janome.com website and Click Support on the top and fill out a form to be contacted by one of our Consumer Relations Representatives.
by|Feb 1, 2024
Q:Does this machine have metal or plastic gears
by|Sep 4, 2023
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A: GmaW, all Janome machines have a full metal internal frame with a combination of metal and plastic components. For more information on this model as well as helpful video tutorials and available accessories, please visit the Janome.com website.
by|Nov 15, 2023
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Q:Is the bobbin case included?
by|Jul 31, 2023
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A: Judith, yes the Pink Sorbet comes standard with a full metal bobbin case, plus bobbins, needles and accessory feet. For more information on this model please visit the Janome.com website.
by|Dec 9, 2023
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Q:Is the peddle included?
by|May 17, 2023
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A: Marie, all Janome Sewing machines come standard with a foot pedal and a printed instruction manual.
by|Dec 9, 2023
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Q:why would Janome not include ONE bobbin in the box?!
by|Mar 30, 2023
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A: Carly, the Janome Pink Sorbet sewing machine comes standard with a set of bobbins. Bobbins and other accessories are packed in the Extension Table/Accessories Storage Box located on the front of the machine. Please remove the Extension table to see if the bobbins are stored there. Please refer to page 3 of your included manual.
by|Nov 18, 2023
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Q:Can you have blue jeans with the sewing machine?
by|Feb 28, 2023
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A: Tammy, the Janome Arctic Crystal is a very versatile sewing machine. This machine can handle a variety of fabrics and thicknesses. While the Arctic Crystal can certainly sew denim jeans, we recommend referencing the Thread and Needle chart in the instruction manual. You can view and download a copy of the manual by visiting the Janome.com website. Additionally, for best results, we recommend test stitching on scrap fabric prior to sewing on your actual project.