Questions and Answers for KOHLER 3 in. Toilet Flush Valve Kit

A:  Hi John, this is Sarah with Kohler Customer Service. I am glad to address your question. The flush valve kit will depend on the Memoirs Stately model. You can locate the model number stamped inside the tank on the back wall. It will likely start with a K3 K4 or K5. You can follow this link to find additional details about locating your model number: https://bit.ly/3eu9wqa. Please call our team at 1-800-4KOHLER for further assistance. Thank you for choosing Kohler.

A:  Hi Tony, this is Sarah with Kohler Customer Service. I am glad to address your question. The correct flush valve for the K-4418 tank is part number 188998. Thank you for choosing Kohler.

A:  Hi Johnnie, this is Vikrant with Kohler Customer Service. I am glad to address your question. 1493 is not a valid model number. Kindly call us at 1-800-456-4537 for assistance. We are available Monday - Friday, 8 a.m. - 5 p.m. CST. Thank you for choosing Kohler.

A:  Hi, this is Vikrant with Kohler Customer Service. I am glad to address your question. We do not recommend using generic/standard parts with Kohler products. Thank you for choosing Kohler.

A:  Hi David, this is Sarah with Kohler Customer Service. I am glad to address your question. The replacement cannister valve is part number 1145365. Thank you for choosing Kohler.

A:  Hi Angel, this is Sarah with Kohler Customer Service. The model number you have listed is invalid. For further assistance, please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

A:  Nick, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The replacement flush valve for K-78275 tank is K-1375426. Thank you for choosing Kohler.

A:  Hi Victor, this is Vikrant with Kohler Customer Service. I am glad to address your question. We would kindly ask for the model number of your toilet to suggest a compatible flush valve. Please contact us at 1-800-456-4537. We are available Monday - Friday, 8 a.m. - 5 p.m. CST. Thank you for choosing Kohler.