Q:I need frosted glass with this door, do you provided it?
by|Feb 5, 2023
1 Answer
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A: This door is not sold with frosted glass.
by|Feb 6, 2023
Q:Is this door a 1 hour fire rated exterior door?
by|Jan 26, 2023
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Q:If I get the stained option. Is it stained on both sides? I don?t want a wood door on the inside of my house
by|Jan 17, 2023
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Q:Looking for this exact style but need it made in fiberglass. Is it available
by|Dec 24, 2022
1 Answer
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A: We don't offer any fiberglass options.
by|Dec 29, 2022
Q:What type/color/ company stain is used on the red chestnut door? We?d like to restain the door as it has experienced water damage
by|Nov 12, 2022
1 Answer
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A: The stain used is Minwax brand, Red Chestnut stain.
by|Nov 14, 2022
Q:Had a builder set and square this door(w sidelights). The gap between door and latch is a good 1/4 or more. Doesn?t seal. Is this a factory mistake or is there a way to close up the gap. As I said it?s square and plumb
by|Nov 12, 2022
1 Answer
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A: There are many factors that could cause the door to fail to seal. Please feel free to reach out to customer support with your order info and they can help you diagnose the problem.
by|Nov 14, 2022
Q:Can the black stained option be painted?
by|Nov 9, 2022
1 Answer
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A: This door is stained and finished with a clear coat. It is not able to be painted. We recommend checking out the unfinished option, as it is able to be painted.
by|Nov 9, 2022
Q:I want to purchase an attachment blind, what are the dimensions of the window?