Questions and Answers for Kwikset Aura Satin Nickel Single Cylinder Electronic Bluetooth Keypad Smart Lock Deadbolt featuring SmartKey Security

A:  Yes, as long as the Halo has 4 AA working batteries installed, the deadbolt will unlock and lock via the touchscreen, as well as the physical key and interior turn-piece, even if the phone is unavailable and the home's power or internet are out.

A:  Kwikset electronic locks are intended for installation on a door where the lock's interior is enclosed and protected from the outside elements. The keypad can face the exterior and withstand rain, sun, and snow. The full lock is not weatherproof and cannot be installed on an outdoor gate with no covering.

A:  Yes, the SmartCode 916 features ZigBee Technology that allows you to connect the lock to a compatible hub and download an app for remote access. Some ZigBee-compatible hubs or services are Xfinity, Cox, and Samsung SmartThings.

A:  To illuminate the keypad, please push the LOCK button at the top of the keypad while the deadbolt is in the Locked position. All the buttons on the keypad will then light up to enter your code.

A:  The SmartCode 916 Zigbee lock connects to Zigbee-compatible hubs to use remotely via an app on your iPhone. Zigbee-compatible hubs or services are Xfinity, Cox, and Samsung SmartThings. This model is not compatible with Apple HomeKit.

A:  Yes, to illuminate the keypad, you must push the LOCK button at the top of the keypad while the deadbolt is in the Locked position. All the buttons on the keypad will then light up to enter your access codes.

A:  All Kwikset electronic deadbolts have a manual turn-piece on the interior side and cannot be converted to a double-cylinder model. You can install a double-cylinder or one-sided mechanical deadbolt on the door in addition to the electronic lock: https://www.homedepot.com/s/kwikset%20double%20cylinder%20deadbolt?NCNI-5

A:  The Halo does not feature Geofencing capabilities. The Halo can be locked and unlocked through the Kwikset App from anywhere, anytime. There is no feature to program the lock to automatically lock and unlock at a specific time, yet you can schedule days and times that the Fingerprints can be used. And you can also enable the Auto-Lock Feature which will automatically lock the Halo after being unlocked for 30 seconds, 1 minute, 3 minutes, 5 minutes, or 10 minutes.

A:  Here are the steps to reset the lock code: A. Perform the Factory Reset. B. Perform the Door Rehanding per page 19 of the installation guide linked here: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf C. Reprogram the User Code: 1. Press the Program Button 2. Press the 1 Button 3. Press the Checkmark 4. Enter the User Code 5. Press the Checkmark

A:  Yes, this model works with Amazon Alexa or Google Home, control your lock with your voice, create smart home automations, and manage all your devices.