Questions and Answers for LG 4.5 cu. ft. Large Capacity High Efficiency Stackable Smart Front Load Washer with Steam in Graphite Steel

A:  Hey there. Knowing the proper place to install your new LG washer is Important for a long life span. We recommend not installing this washer in a humid space where it is exposed to temperatures below freezing or outdoor weather conditions. This washer should not be installed outside. For more questions, private message us on social media @LGUSSupport. We're just a DM away! ^David

A:  Hey Jim. We want to help you get your LG washer drum brackets replaced. Please private message us on social media @LGUSSupport with your contact details. We'll do everything possible to get these parts and repairs for you. ^David

A:  Hey there. We have a few steps to help you stop the detergent dispenser on your LG washer from leaking. To resolve the leaking detergent dispenser on your front-load washer, follow these steps: 1. Check for any visible damage or cracks on the dispenser. If you notice any damage, it may be causing the leakage. In this case, you may need to replace the detergent dispenser. 2. Ensure the detergent drawer is inserted correctly and aligned in its designated slot. Make sure it is securely in place to prevent any leakage. 3. Clean the dispenser and its surrounding area thoroughly. Use warm water and a mild detergent to remove any residue or buildup causing the leakage. 4. Check the water supply hoses connected to the washer. Make sure they are securely attached and not damaged or leaking. Any water leakage from the hoses can mistakenly appear as if it is coming from the dispenser. If this persists after these steps, private message us on social media @LGUSSupport with your contact details​. We'll be happy to continue finding a solution. ^David

A:  Hi there! Let's get this resolved! First, please try cleaning the drain filter located on the lower left front corner of the washer. For cleaning instructions, please refer to page 39 of the owner's manual: https://www.lg.com/us/support/product/lg-WM3600HVA.ASSEVUS. Next, ensure that the drain hose is properly connected to the drain pipe or standpipe. Make sure there are no clogs in the hose that may be obstructing the water flow. Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We'd be happy to explore further resolution options! ^Chris

A:  Thank you for reaching out with your question! The availability of our products varies due to the stock levels at our numerous warehouses throughout the US and your specific location. For additional options, we encourage you to explore our trusted retail partners, such as Lowe's, Home Depot, and Best Buy, for product availability. Should you have any more questions or need further assistance, please get in touch with us anytime! -- Anthony

A:  Hey there. We found the matching LG dryer for your washer. The matching dryer for your washer is DLE3600W. Check it out here: https://www.lg.com/us/washers-dryers/lg-dle3600w-front-load-electric-dryer. The stalking kit for this is KSTK4, and you can easily purchase it here: https://www.lg.com/us/appliances-accessories/lg-kstk4-laundry-front-load-stacking-kit. For more questions, private message us on social media @LGUSSupport​. We're just a DM away! ^David

A:  Hey there Picke! We're glad you reached out with your question. For the WM3600HWA washer, you'll find the hinge on the left side of the door. Unfortunately, the direction in which the door swings cannot be altered. Should you have any more inquiries, we're here to assist! ^Anthony

A:  Hello, Pickle P. ALL LG Front-Load Washers, including this LG 4.5 cu. Ft. Ultra Large Capacity Front-Load Washer in White, Model # WM3600HWA, has left-swing doors. This means that if you are standing in front of the washer, the door swings from right to left, so the hinges will be on the left side. Regrettably, the doors on our Front-Load Washers are not reversible...^Ivan.