Q:Based from a previous questions and answer, since I do not twitter, instagram or facebook, there is no other support option if your website fails??
by|May 14, 2023
1 Answer
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A: Hi Jeff. We can be reached by completing the Contact Us form featured on our website or via social media at this time. https://www.masterbuilt.com/pages/contact-us
by|May 15, 2023
Q:Have the issues of weak motor been fixed or is this the same version with the same problems?
by|Dec 9, 2022
1 Answer
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A: Johnny,
We do not have an upgraded rotisserie kit, but we do not see an issue with each motor. If you are experiencing troubles, please create a contact us form on our website. We would be happy to help.
by|Dec 15, 2022
Q:Can I use this in an oven? I want to broil/bake a whole chicken can I place this in a convention oven?
by|Nov 25, 2022
1 Answer
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A: Roma,
Thank you for your question. This accessory will not be compatible in the oven.
by|Nov 29, 2022
Q:Is there a phone number for Masterbuilt? Rotisserie only worked once. Online portal to upload receipt and "proof of purchase" will not accept the required document.
by|Jul 11, 2022
1 Answer
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A: Dear Carly,
Thank you for your question. We have transitioned to digital support. However, if you are experiencing an issue with our contact us form, we ask you to send us a message on Facebook, Twitter, or Instagram. We would be happy to provide assistance.
by|Jul 13, 2022
Q:How can this one spit fit all three series when they have different width sizes
by|Jun 13, 2022
1 Answer
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A: Thank you for your question. 3 spit rods will be provided with purchase, as each model will require a different size.
by|Jun 14, 2022
Q:Will this work with the Gravity 800?
by|Dec 11, 2020
2 Answers
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A: Yes
by|Aug 14, 2022
1 found this answer helpful
A: yes it will work on all 3 gravity grills
by|Apr 5, 2022
Q:Can you close the lid on 560 while cooking? Thanks
by|Jun 15, 2020
1 Answer
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A: Yes, for best results, the lid should be closed during cook cycles except for adjusting the food.
by|Jun 15, 2020
Q:Does it work with the 560
by|May 11, 2020
2 Answers
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A: Yes, this works with 560.
by|Jan 20, 2024
A: These will work with both the Gravity Series 560 and the Gravity Series 1050.