A: We offer a 1-year warranty with proof of purchase and pictures of the unit upon request.
by|Sep 16, 2024
Q:Yes, I removed the cotter pin. Still can’t pull the handle out to convert it. Won’t move.
by|Aug 10, 2024
1 Answer
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A: Hi John, unfortunately we do not have a fix for this. We ask that you please return to your local Home Depot for an even exchange.
by|Aug 13, 2024
Q:how much does it weigh?
by|Jul 13, 2024
1 Answer
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A: Product Weight (lb.)
25 lb
by|Jul 15, 2024
Q:Need replacement Retainer Washer for wheel, disappeared sometime during use.
by|May 17, 2024
1 Answer
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A: Please email customerservice@gleasonmilw.com with the model of your hand truck and include a mailing address. We send this particular part out at no charge.
by|May 20, 2024
Q:Does it make a loud noise when empty and moving? Think of a Library scenario. Thank you!
by|Feb 5, 2024
1 Answer
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A: No, the hand truck will not make any noise.
by|Feb 7, 2024
Q:What type of tires does it have on it? Solid rubber or inflatible tired?
by|Jan 18, 2024
1 Answer
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A: Tire Type: Semi Pneumatic; never flat as it doesn't require air.
by|Jan 18, 2024
Q:Can you use it on stairs?
by|Jan 6, 2024
1 Answer
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A: yes, you can use this on stairs but please make sure your load is secure.
by|Jan 8, 2024
Q:How do you extend the handle? I can’t get it to budge in anyway. No instructions with it.
by|Nov 16, 2023
1 Answer
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A: To extend the handle, you remove the hitch pin that is securing the handle in place. Once that is removed, you simply pull up on the handle.