Questions and Answers for Pfister Push and Seal 2.19 in. Plastic Drain Assembly in Brushed Nickel

A:  We are providing a link below to the installation instructions for you to view how the Push & Seal drain assembly is installed. https://pfisterstorage.blob.core.windows.net/documents/pf_is_972-097_50067.pdf

A:  The Push and Seal drain assembly no longer comes with the Pfister logo on the stopper. If you purchase the drain assembly and it comes with the logo on the stopper, give us a call at 1-800-732-8238, and we’ll send you the stopper with no logo to replace.

A:  The rubber seals and lock nut come together as kit #950-193. If you purchased the Push and Seal drain assembly or the product that came with the Push and Seal drain assembly, you would be covered under warranty. Please call our Pfister Support Team at 1-800-732-8238 to qualify your warranty and replacement parts.

A:  Here is a link to the Push & Seal drain assembly in Brushed Nickel finish on Home Depot's website. https://www.homedepot.com/p/Pfister-Push-and-Seal-2-19-in-Plastic-Drain-Assembly-in-Brushed-Nickel-S47-PSKK/204839138

A:  The Push and Seal drain requires a 1 1/2" diameter hole.

A:  Yes. The drain cover (top) unscrews from the post also.

A:  The entire pop up mechanism screws on and off drain for cleaning. Metal top itself does not, it is fixed

A:  The Push and Seal drain assembly can be easily removed and cleaned by following the instructions below. To clean your Push & Seal drain assembly: 1. In the open position (up), unscrew the drain cap with the Pfister logo counterclockwise and pull out of drain body. 2. Flush any debris from the drain plug by running it under a stream of water. 3. Use a mild soap and soft bristle brush or sponge to remove any visible debris or sediment collected in the threads or crevices of the drain plug and flush under a stream of running water. 4. If the drain plug has calcium or sediment build-up, try soaking the drain plug in a solution mix of 50/50 water and white distilled vinegar for an hour to help loosen the build-up. If there is a lot of build-up, try soaking the drain plug in the same solution overnight and then follow steps 2 and 3. 5. Once the drain plug is clean, replace it by inserting into the drain body and threading it back in by turning it clockwise until it stops. CAUTION: Do not force or overtighten the drain plug as it may snap or break. The post that the stopper head screws onto also unscrews from the drain body. Try unscrewing the post counterclockwise to remove. If you’re having difficulty, please call our Support Team at 1-800-732-8238 for further assistance.

A:  The complete stopper that screws into the drain body is #972-020J for Brushed Nickel. This piece may be ordered through special order at Home Depot if not available online. This part may also be under warranty, please call our Pfister support line at 1-800-732-8238 to qualify your warranty and possible replacement parts.