Questions and Answers for Pleasant Hearth 8 ft. Heavy Duty Firewood Rack with 25-Year Limited Warranty

A:  Hi Jason, this item is made in China but serviced out of the United States. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  Hello, this firewood rack is powder coated. Our customer service team would be happy to provide any further technical assistance if desired, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  I doubt it. Since termites can construct dirt tubes from the ground leading to a source of wood (like on a house's foundation), no stand can be tall enough to prevent that. It IS tall enough that it should be readily evident if this is the case, and then you can take action. I put mine on bricks to level it, and also make it a bit much further from the ground and less tempting. I plan on checking it every few months, to make sure all's well, since as long as it is sitting on the ground, there's always a chance.

A:  I would say yes. However, termites are capable of traveling up the legs, flying onto the wood, or dropping from a tree limb. With that said, mine has worked as advertised and held up very well. If memory serves I have had mine for about 5 years. No issues...

A:  It's about 10 inches high. Hope that helps

A:  Last page of the installation guide on this page. Or contact our Customer Service Team at 877-447-4768 or email on our website. -GHP Group Customer Support

A:  The information for the warranty was on the package as well as an insert within the box

A:  This unit is made in China. However, we stand by the quality of the make and our American based Customer Service Team is available to assist you should any unforeseen issue arise. -GHP Group Customer Support

A:  It says "made in China."

A:  It sounds like an error in the item description. I have 5 of these in my shed, they're just tube steel. They're great wood racks, btw. Substantially more solid than many others I looked at.

A:  Don't see why you couldn't, if you have enough room.

A:  Problem with storing wood in the garage or next to the house (long term storage), you run the risk of termites or carpenter ants…. Good reason ‘for outdoor use only.’

A:  It is outdoor only marked because it is not recommended to store wood inside.

A:  Great question. I am not sure why. Maybe for the size of it. It is just made of metal. Great wood holder - works well. I don't see why you couldn't use it in your garage. Hope this helps.

A:  Hello Mrr, because of the size of this unit and how much wood it can store, it would typically not be used indoors. However, you could use it in a garage if you want to. - GHP Group Customer Support

A:  It will work fine in the garage. Listed as "outdoor" because it is coated/painted and will last outdoors.

A:  It will work inside or outside, I currently have it outside

A:  You could put the rack in your garage, but the reason it is listed as outside only is that it is not recommended that you store wood inside.

A:  My guess is that the company doesn’t want to get sued because someone stored a lot of wood in their home and it caused bug, rodent or reptile problems or was fuel for a fire.

A:  Hello AH, this rack is made with 1.5mm thick steel that is 38mm in diameter. -GHP Group Customer Support

A:  About 3 inches in diameter.

A:  Hello Jenny, this rack sits approx 9" above the ground. -GHP Group Customer Support

A:  The racks legs are 6"off the ground. It's a awesome rack and you could easily raise it with bricks

A:  you will need to but cement blocks (2x16x8) under the legs to get your 12 inches.

A:  Just measured it and the top of the bottom tube (where the wood would sit) is 10 inches off the ground. Personally, I'd get 6 pavers, which are a shade over 2 inches tall, and put one under each post. You'd be just over 12 inches.

A:  The height off the ground is about 9" from the ground I placed the rack on 3 -8" cement blocks and it raised it to about 17" off the ground. Our city used to have it 18" down to 9" off the ground last year.