A: Hey there,
We do not recommend using charcoal with this fire pit. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
2 found this answer helpful
A: yup. It might not be ideal, but definitely doable.
by|May 3, 2023
A: The use of charcoal briquettes is not recommended for this fire pit.
by|May 3, 2023
A: Yes.
by|May 3, 2023
A: It is recommended to burn only wood or fire logs in the fire pit.
by|May 3, 2023
Q:Can I connect our direct gas line to the fire pit or does it require attachment to a propane tank?
by|May 3, 2015
3 Answers
Answer This Question
A: There is no gas here whatsoever. Its a glorified iron bowl on short legs. It takes wood or coal. Or those fake logs that burn for a while.
by|May 3, 2023
A: This fire pit is a wood burning pit.
by|May 3, 2023
1 found this answer helpful
A: This is for wood or coal. This is not built for gas
by|May 3, 2023
Q:Can we get a replacement tray, screen, and grill. We have had ours for several years and don't want to part with it.?
by|Mar 29, 2015
2 Answers
Answer This Question
A: Hey there,
We can definitely assist you. Please give us a call at 877-447-4768 and have your model & serial numbers available. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
2 found this answer helpful
A: You would have to contact the manufacturer to find out about replacement parts since the item is outside of the Home Depot return policy and they don't sell those individual parts.
by|May 3, 2023
Q:Will it necessary to apply some type of sealer to the natural slate or bronze base to maintain color?
by|Dec 15, 2014
2 Answers
Answer This Question
A: Yes. The painted surfaces are cover with a very cheap paint which do not protect the parts from the humidity.
by|May 3, 2023
1 found this answer helpful
A: Hey there,
If you would like recommendations and additional information on this unit, feel free to give us a call at 877-447-4768. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
1 found this answer helpful
Q:Does this fire pit come with (i) the steel table lid or (ii) a cover to protect from the element?
by|Dec 4, 2014
4 Answers
Answer This Question
A: (I) the steel table lid. Additionally bought the cover to protect from the elements.
by|May 3, 2023
2 found this answer helpful
A: Hey there,
This unit will come with both. Thank you!
- GHP Group Customer Service Team
by|May 3, 2023
4 found this answer helpful
A: A steel lid yes but only covers the fire pit , I bought a separate vinyl cover
to cover the whole unit.
by|May 4, 2023
2 found this answer helpful
A: Yes it comes with a lid that will cover the pit only. Not the slate areas
by|May 3, 2023
1 found this answer helpful
Q:Weight
by|Nov 24, 2014
2 Answers
Answer This Question
A: Hey there,
The shipping weight for this unit is approximately 76 lbs. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
A: TOOOO HEAVY. It is definitely not intended to move around.
by|May 3, 2023
Q:Can I use the pit on a wood floor deck without the deck burning under the pit?
by|Nov 19, 2014
3 Answers
Answer This Question
A: Hey there,
It is possible to use this unit on a deck, but you will need to consult the manual for clearance to combustibles and usage. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
1 found this answer helpful
A: I would not run the risk.
by|May 3, 2023
A: Not advised. This pit will put out some serious heat.
by|May 3, 2023
1 found this answer helpful
Q:I need a new replace pan to catch the ashes
by|Oct 27, 2014
1 Answer
Answer This Question
A: Hey there,
Please give us a call at 877-447-4768 and we can assist you with any replacement parts that you may need. Please have your model # and serial # available when you call. Thank you.
- GHP Group Customer Service Team
by|May 3, 2023
1 found this answer helpful
Q:How deep is the dish?
by|Jul 5, 2014
2 Answers
Answer This Question
A: Aprox. 10 inches.
by|May 3, 2023
A: Hey there,
This fire pit is approximately 5 - 5.25" "deep." Thank you for the question, we hope this helps.
- GHP Group Customer Service Team
by|May 3, 2023
Q:Do u carry replacement parts. we need a new screen?
by|Dec 1, 2013
1 Answer
Answer This Question
A: Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is not available for replacement parts through The Home Depot. However, it may be beneficial to reach out to the manufacturer of the product. The manufacturer is GHP Group and their Customer Service department can be reached at 1-877-447-4768. For more information, please visit your nearest Home Depot store or call HomeDepot.com customer service at 1-800-430-3376.