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Questions and Answers for Pleasant Hearth Bradford 34 in. x 19.69 in. Square Steel Wood Fire Pit in Slate

Internet #203139453

Model #OFW104SC

  • Mosaic surround adds an elegant style
  • Includes a cooking grid for grilling
  • A steel lid allows you to use it as a decorative table

Questions & Answers

18Questions
caret
Q:Can I use charcoal briquets with this fire pit?
by|May 25, 2015
5 Answers
Answer This Question

A:  Hey there, We do not recommend using charcoal with this fire pit. Thank you. - GHP Group Customer Service Team

by|May 3, 2023
    2 found this answer helpful

    A:  yup. It might not be ideal, but definitely doable.

    by|May 3, 2023

    A:  The use of charcoal briquettes is not recommended for this fire pit.

    by|May 3, 2023

    A:  Yes.

    by|May 3, 2023

    A:  It is recommended to burn only wood or fire logs in the fire pit.

    by|May 3, 2023
      caret
      Q:Can I connect our direct gas line to the fire pit or does it require attachment to a propane tank?
      by|May 3, 2015
      3 Answers
      Answer This Question

      A:  There is no gas here whatsoever. Its a glorified iron bowl on short legs. It takes wood or coal. Or those fake logs that burn for a while.

      by|May 3, 2023

      A:  This fire pit is a wood burning pit.

      by|May 3, 2023
        1 found this answer helpful

        A:  This is for wood or coal. This is not built for gas

        by|May 3, 2023
        caret
        Q:Can we get a replacement tray, screen, and grill. We have had ours for several years and don't want to part with it.?
        by|Mar 29, 2015
        2 Answers
        Answer This Question

        A:  Hey there, We can definitely assist you. Please give us a call at 877-447-4768 and have your model & serial numbers available. Thank you. - GHP Group Customer Service Team

        by|May 3, 2023
          2 found this answer helpful

          A:  You would have to contact the manufacturer to find out about replacement parts since the item is outside of the Home Depot return policy and they don't sell those individual parts.

          by|May 3, 2023
            caret
            Q:Will it necessary to apply some type of sealer to the natural slate or bronze base to maintain color?
            by|Dec 15, 2014
            2 Answers
            Answer This Question

            A:  Yes. The painted surfaces are cover with a very cheap paint which do not protect the parts from the humidity.

            by|May 3, 2023
            1 found this answer helpful

            A:  Hey there, If you would like recommendations and additional information on this unit, feel free to give us a call at 877-447-4768. Thank you. - GHP Group Customer Service Team

            by|May 3, 2023
              1 found this answer helpful
              caret
              Q:Does this fire pit come with (i) the steel table lid or (ii) a cover to protect from the element?
              by|Dec 4, 2014
              4 Answers
              Answer This Question

              A:  (I) the steel table lid. Additionally bought the cover to protect from the elements.

              by|May 3, 2023
              2 found this answer helpful

              A:  Hey there, This unit will come with both. Thank you! - GHP Group Customer Service Team

              by|May 3, 2023
                4 found this answer helpful

                A:  A steel lid yes but only covers the fire pit , I bought a separate vinyl cover to cover the whole unit.

                by|May 4, 2023
                  2 found this answer helpful

                  A:  Yes it comes with a lid that will cover the pit only. Not the slate areas

                  by|May 3, 2023
                  1 found this answer helpful
                  caret
                  Q:Weight
                  by|Nov 24, 2014
                  2 Answers
                  Answer This Question

                  A:  Hey there, The shipping weight for this unit is approximately 76 lbs. Thank you. - GHP Group Customer Service Team

                  by|May 3, 2023

                    A:  TOOOO HEAVY. It is definitely not intended to move around.

                    by|May 3, 2023
                    caret
                    Q:Can I use the pit on a wood floor deck without the deck burning under the pit?
                    by|Nov 19, 2014
                    3 Answers
                    Answer This Question

                    A:  Hey there, It is possible to use this unit on a deck, but you will need to consult the manual for clearance to combustibles and usage. Thank you. - GHP Group Customer Service Team

                    by|May 3, 2023
                      1 found this answer helpful

                      A:  I would not run the risk.

                      by|May 3, 2023

                      A:  Not advised. This pit will put out some serious heat.

                      by|May 3, 2023
                      1 found this answer helpful
                      caret
                      Q:I need a new replace pan to catch the ashes
                      by|Oct 27, 2014
                      1 Answer
                      Answer This Question

                      A:  Hey there, Please give us a call at 877-447-4768 and we can assist you with any replacement parts that you may need. Please have your model # and serial # available when you call. Thank you. - GHP Group Customer Service Team

                      by|May 3, 2023
                        1 found this answer helpful
                        caret
                        Q:How deep is the dish?
                        by|Jul 5, 2014
                        2 Answers
                        Answer This Question

                        A:  Aprox. 10 inches.

                        by|May 3, 2023

                        A:  Hey there, This fire pit is approximately 5 - 5.25" "deep." Thank you for the question, we hope this helps. - GHP Group Customer Service Team

                        by|May 3, 2023
                          caret
                          Q:Do u carry replacement parts. we need a new screen?
                          by|Dec 1, 2013
                          1 Answer
                          Answer This Question

                          A:  Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is not available for replacement parts through The Home Depot. However, it may be beneficial to reach out to the manufacturer of the product. The manufacturer is GHP Group and their Customer Service department can be reached at 1-877-447-4768. For more information, please visit your nearest Home Depot store or call HomeDepot.com customer service at 1-800-430-3376.

                          by|May 2, 2023

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