Questions and Answers for TrafficMaster Lakeshore Pecan Stone 7 mm T x 7.6 in. W Laminate Wood Flooring (24.2 sqft/case)

A:  Hello Elii, Thank you for your question. Lakeshore Pecan Stone is not suitable for commercial use. It is approved and warrantied for residential applications only. Please contact our customer care team at 888.864.4520 if you need additional assistance. Thank you, Factory Rep

A:  Hello Rotc, Thank you for your question. You can find the installation guide for Saratoga Hickory by following the link below. You can also call our customer care line for assistance if you have any questions. https://images.thdstatic.com/catalog/pdfImages/a9/a9c57fa6-afe7-4c55-add6-38da8c9ae2ed.pdf Best regards, Factory Rep

A:  Hi Nick, Thank you for your question. You can use Saratoga Hickory over radiant heating, provided that your system is a hydronic (water-based system) and not an electrical mat type. Further to that, please follow the guidelines noted below: > Flooring can be installed over 1/2” (12mm) embedded hydronic (water-based) heat systems. > Radiant heat systems must have a minimum of 1/2” (12mm) separation from the product. > Maximum operating temperature should never exceed 80°F (27°C). > Use of an in-floor temperature sensor is recommended to avoid overheating. > Before installing over newly constructed radiant heat systems, operate the system at maximum capacity to force any residual moisture from the cementitious topping of the radiant heat system. > Radiant heat systems must be in operation for a minimum 3 weeks prior to installation of laminate flooring. > Maximum concrete subfloor moisture content should be no more than 2.5% (per CM method). > Install vapor barrier and underlay as stated in the flooring installation guide. > Before starting the installation, turn the heat off for 24 hours before, during and 24 hours after installation. > Make sure that the temperature in the room is between 60°F (16°C) and 80°F (27°C) during installation. > Once the installation has been completed, the heating system should be turned on and increased gradually (5°F degree increments) until returning to normal operating conditions. > Refer to the radiant heat system’s manufacturer recommendations for additional guidance. Please contact our customer care team at 888.864.4520 if you have any further questions. Best regards, Factory Rep

A:  Hi CHS12, Thank you for your question. Yes, Saratoga Hickory can be installed "upstairs" and throughout your home. The only areas where it is not recommended are areas that are susceptible to excessive moisture (eg. bathrooms, entryways, kitchens). Please contact our customer care team at 888.864.4520 if you need further assistance. Thank you, Factory Rep

A:  Hello Mia23, Thank you for your question. Lakeshore Pecan Stone cannot be installed over low profile carpet. You can find information about suitable subfloors for Lakeshore Pecan Stone in the installation guide (link below). https://images.thdstatic.com/catalog/pdfImages/d4/d40bce11-f307-48ae-bb69-d80a7bb3201d.pdf Please contact our customer care team at 888.864.4520 if you have additional questions. Best regards, Factory Rep

A:  Hi Rhea, Thank you for your question. Yes, TrafficMaster Lakeshore Pecan Stone is well suited to basement installations. Please contact our customer care team at 888.864.4520 if you have additional questions or need assistance. Thank you, Factory Rep