The only output that dims with the remote is the "1A Dim" output. The 5 A output is a passthrough and will not dim.
Hello Jeff, thank you for your question, We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Followup to my original question about inconsistent responsiveness. Called customer support but no obvious solutions. Brainstormed with the rep and as a last resort decided to try a new battery. Voila! Works great now. Kudos to support for their patience.
Hello Glenn, thank you for your question. We are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Hello Josh, thank you for your question. We need a little more info. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
NO, it can't. The reason is because the dimmer has to be installed between the power source and the light you want to dim, and you can't do that with a hard-wired light. The packaging that says this will work with all Prolink lights is incorrect.
Hello Steve, thank you for your question. Everything you need to mount the switch and connect to your existing light fixtures is included in the box-you can even mount the remote on a wall. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Hello Raymond, thank you for your question. You should be able to link them together. Immediately when plugged in, press the power button the remote and they should pair. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
Hello Tony, thank you for your question. Yes, the remote will control all the lights that are connected to that series. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
