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Customer Reviews for American Standard Ovation 32 in. x 60 in. x 72 in. 5-Piece Glue-Up Alcove Shower Wall Set in White Marble

Internet #312051994

Model #2968SWT60.252

Store SKU #1005143480

  • Includes 3 wall panels and 2 corner shelf units
  • Glue-up installation for a quick and easy makeover
  • Fits 60 in. shower; measures 32 in. D x 72 in. H x 60 in. W

Customer Reviews

  • 3.7
    out of 160 reviews
  • 50% recommend this product
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Showing 1-30 of 160 reviews
by
  • Verified Purchase
Only 58"
Didn't get a chance to install. After mocking up and the total width was only 58". When we talked to cusomer service they were rude and not helpful. I do not recomend.
by
Response from AmericanStandardBrandsJul 26, 2021
lpshorty1,
Thank you for your review. My name is Karen and I am sorry to hear of the issue ou are experiencing with our shower walls. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. If you reach out to us directly through our Contact Us page on the American Standard website we will be happy to assist you in resolving your problems. Sincerely, your American Standard Consumer Connection Team AmericanStandard
    It was easy to install...
    It was easy to install
    by
    • Verified Purchase
    1 found this review helpful
    It was easy to put together and looks great...
    It was easy to put together and looks great
    by
    • Verified Purchase
    Used in a flip. has a designer look than...
    Used in a flip. has a designer look than plain white. Easy to install and trim.
    by
    • Verified Purchase
    Easy to install and looks great....
    Easy to install and looks great.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    their is no way you can do a good job...
    their is no way you can do a good job glueing the sides, they just cut the panels without no guides, very flimsy , i return it and both the DELTA 3 sides shower panels.
    by
    Response from AmericanStandardBrandsJun 10, 2021
    JOSE,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    1 found this review helpful
    by
    • Verified Purchase
    Easy to install and fit...
    Easy to install and fit
    by
    • Verified Purchase
    1 found this review helpful
    We purchased the white marble and the silver marble for...
    We purchased the white marble and the silver marble for 2 different bathrooms. I LOVE the silver marble. We hired someone to install this for us. I don't believe he read the directions. He tried to glue the side pieces down with caulk and not a glue/adhesive. He had problems with it sticking. He used clear caulk on both surrounds. We removed it and used white caulk on the white marble and silver/gray caulk on the silver marble. Looks so much better with those caulk colors.
    by
    • Verified Purchase
    1 found this review helpful
    Great except pieces bowing out away from the wall.
    I’m not sure this is the right shower set for sure. Ours only has 4 pieces. It is great material. Some of them are just a little warped :( one is pretty bad, we’re it keeps coming unglued from the wall. Which is a huge disappointment. We used the glue that is recommended from the instructions also.
    by
    Response from Consumer ConnectionsMay 3, 2021
    Thank you for your review. My name is Karen and I am sorry to hear of the shower wall issues you are experiencing. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. If you reach out to us directly through our Contact Us page on the American Standard website we will be happy to assist you in resolving your problem. Your American Standard Consumer Connections Team.
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    I liked the look of the surround but it was...
    I liked the look of the surround but it was NOT 60” it was too small and I had to return it. It was designed for a 60” tub with the drywall installed inside the lip of the tub then this installed over the drywall. I needed it to fit a 60” alcove around my walk-in tub.
    by
    Response from AmericanStandardBrandsApr 22, 2021
    EVA,
    1. I'm sorry to see you aren't completely satisfied with your wall set. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
    • Verified Purchase
    Not bad
    Worked well to install. Left some bigger gaps than i wouldve liked but over all decent product so far
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from AmericanStandardBrandsApr 20, 2021
    HomeDepotCustomer,
    Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
    • Verified Purchase
    Very good product. My only complaint is that the back...
    Very good product. My only complaint is that the back wall on ours was 3/8” taller than the side walls. Of course I did not check that until they were glued up. Quality control issue.
    by
    • Verified Purchase
    Terrible product. Corners are paper thin. One star is generous....
    Terrible product. Corners are paper thin. One star is generous.
    by
    Response from AmericanStandardBrandsApr 12, 2021
    JEFFREY,
    1. I'm sorry to see you aren't completely satisfied with your wall set.. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
    • Verified Purchase
    by
    • Verified Purchase
    1 found this review helpful
    by
    • Verified Purchase
    Quality
    Quality product much better than previous one I had put up Make sure you start with a good smooth surface beneath and follow the instructions and it will look great.
    by
    • Verified Purchase
    • Recommended
    Just installed
    Everything went well but end walls were not 72" which made corner sections higher than wall panels. Will work for our purpose if the walls hold up, they are a little thin. I would recommend a regular shower surround.
    by
      Difficult to glue on Wall and stick....
      Difficult to glue on Wall and stick.
      by
      • Verified Purchase
      This unit fit my situation and is very nice...
      This unit fit my situation and is very nice
      by
      • Verified Purchase
      Terrible installation instructions so I will give you some advice....
      Terrible installation instructions so I will give you some advice. Dry fit the entire shower before putting glue on it and make sure your corner pieces will overlap your sides and back wall only enough so they fit flush with each other. There is a ridge on the edges of the corner pieces that does not fold down at all if you don't fit it perfectly since the plastic is so hard/rigid and it makes it impossible to bend down once the side and back is glued down. Cut the side and back to fit since you can't cut the corner pieces.
      by
      • Verified Purchase
      1 found this review helpful
      Was fairly easy to install. Hardest part was getting...
      Was fairly easy to install. Hardest part was getting the corner seams glued flush. The treatment of the edges is underwhelming. Leave large gap due to the radius of the corners. Be nice if it had some finish trim for the edges.
      by
      • Verified Purchase
      bath renos
      beautiful nice and heavy matched my bone tub. Was delivered to my door and in an excellent delivery time. We love it
      by
      • Verified Purchase
      • Recommended
      Get what you pay for. Good item for price...
      Get what you pay for. Good item for price
      by
      • Verified Purchase
      by
      • Verified Purchase
      Easy to install amazing beautiful very recommend.......
      Easy to install amazing beautiful very recommend....
      by
      • Verified Purchase
      Showing 1-30 of 160 reviews

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