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Customer Reviews for Andersen 30 in. x 54 in. 100 Series White Single Hung Insert Replacement Composite Window with Low-E Glass, White Int & Hardware

Internet #310461045

Model #9180390

Store SKU #1004610015

  • Made of Fibrex composite material which is 2X stronger than vinyl
  • Low-E insulated glass increases energy efficiency
  • Includes a sill extender and head expander for easy installation

Customer Reviews

  • 4
    out of 82 reviews
  • 57% recommend this product
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Showing 1-30 of 82 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Andersen WindowsMay 4, 2021
Thank you for your review to Andersen® Windows. We are very sorry to see the low rating. Please contact your local Home Depot or call our Solution Center at 888-888-7020 if there is anything we can do for you. - Megan Andersen
  • Verified Purchase
by
  • Verified Purchase
Used this as a bathroom window replacement recently. Liked this window from Andersen
Used this as a bathroom window replacement recently. Liked this window from Andersen
by
  • Verified Purchase
  • Recommended
I'm happy with how it looks and functions...
I'm happy with how it looks and functions
by
  • Verified Purchase
The windows are easy to install, but there is so...
The windows are easy to install, but there is so much play in the sash as you operate that my customers and myself are just not fully happy.
by
Response from Andersen WindowsApr 12, 2021
Thank you for your review to Andersen® Windows. We are very sorry to hear you are not fully satisfied with your windows. Please call our solution center when you are near your windows to see if we can further assist you with this issue. 1-888-888-7020. Thank you Andersen
  • Verified Purchase
2 found this review helpful
It was easy to install.
It was easy to install.
by
  • Verified Purchase
  • Recommended
cheap dirt
the worst window i have ever installed. cheaply made, the window wobbles around so much. also you can't install side covers on this window to cover up the screws.
by
Response from AndersenFeb 15, 2021
Thank you for your review to Andersen® Windows. We are very sorry you are not satisfied with your Andersen window. Please call our Solution Center at 888-888-7020 when you are next to your window for further assistance. --Megan Andersen
    4 found this review helpful
    Leaking/Condensation
    We installed these windows because they were supposedly cutting edge with the new fibrex material. However, ever since we installed them in our new build home, we have fought condensation every winter. We had Andersen come out because of the warranty; all we were told was that our house was too airtight and too high humidity. It is not actually airtight if we can feel cold spots of air and drafts on the windows and the humidity is all winter long. We leave curtains open to allow air to circulate and there is still condensation. All four sides of our home has condensation on the windows, including those that do not have any window treatments. I would recommend if you live anywhere where the winter weather can get below 35 degrees to stay away from these windows unless you want to wipe them down daily and rot your sills where the condensation puddles. What a shame that we invested so much money, only to have a mess.
    by
    Response from AndersenFeb 15, 2021
    Thank you for your review to Andersen® Windows. We are very sorry you are not satisfied with your Andersen windows. Please call our Solution Center at 888-888-7020 when you are next to your window for further assistance. We also ask that you read this information on condensation.
    https://www.andersenwindows.com/-/media/aw/files/technical-docs/care-and-maintenance/guide-to-understanding-condensation-care-maintenance.pdf. Please copy this link into your browser.
    --Megan Andersen
      6 found this review helpful
      Wobble and cant be cleaned
      These windows wobble back and forth! For almost $350 they should not be doing this! For Anderson they are cheaply made ! I'm so unhappy and upset about these windows because I paid to have them installed! There is also no way that I see that they can even be popped out to be cleaned! These were installed on a 2nd story of my home ! how am I supposed to clean them????
      by
      Response from AndersenJan 13, 2021
      Thank you for your review to Andersen® Windows. So sorry to see the low rating. Please visit your local Home Depot or call the Andersen solution center at 888-888-7020 if there is anything we can do to better this situation. - Megan Andersen
        3 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from AndersenFeb 15, 2021
        Thank you for your review to Andersen® Windows. We are happy to hear that you are happy with your purchase. We appreciate the excellent rating and hope you continue to enjoy your windows! -Megan Andersen
        • Verified Purchase
        1 found this review helpful
        These replacement windows fit perfectly with a bit of shimming....
        These replacement windows fit perfectly with a bit of shimming. And super easy to install!
        by
        • Verified Purchase
        The window went in great and it is very warm...
        The window went in great and it is very warm and energy efficient.
        by
        Response from AndersenFeb 15, 2021
        Thank you for your review to Andersen® Windows. We are happy to hear that you are happy with your purchase. We appreciate the excellent rating and hope you continue to enjoy your windows! -Megan Andersen
        • Verified Purchase
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        My window wobbles too!
        I have the same problem as Natalie. The window wobbles all around inside the track. You have to very carefully push it up or down or it is crooked and won't seal shut at the bottom. This is easier said than done since it is over a bed. I can't just reach over and shut it like I could with my old window, I have to climb across my son's bed I would expect this from a cheaper window, but not an Anderson. This is why I paid a little extra! It looks nice, but I can't say I'm happy with it at all. Does not meet my expectations.
        by
        Response from AndersenNov 2, 2020
        Thank you for your review to Andersen® Windows. We are sorry to see the low rating. Please don’t hesitate to contact the Andersen Solution Center at 888-888-7020 for further assistance. - Megan Andersen
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          The framed glass part of this window that is designed...
          The framed glass part of this window that is designed to go up and down does, but it wobbles around so much in its frame that I have to be super aware of how I open the window so that it’s level. Otherwise, you open the window and it’s all crooked because of there is so much space between the moving window part and the frame. I’d already paid to have it installed when I noticed this, or I would have returned it. This is the worst window ever! It makes me wonder how Anderson windows get such good reviews.
          by
          Response from AndersenOct 26, 2020
          Thank you for your review to Andersen® Windows. We are sorry to see the low rating. Please don’t hesitate to contact the Andersen Solution Center at 888-888-7020 for further assistance when you are next to the window and we can try and troubleshoot the issue. - Megan Andersen
          • Verified Purchase
          4 found this review helpful
          I please and happy with the windows...
          I please and happy with the windows
          by
          • Verified Purchase
          Installation Manager is a joke.
          Bob cane over and sold us the windows. Loved Bob he was very knowledgeable. He always returned on calls. We had a great experience with the installers they knew what they were doing. I was a little upset that none of the installers had masks when entering my home. The day of installation the installers noticed that our screen to one of our door walls was bowed and they would order a new one and it would arrive in two weeks. We also noticed that two of our double hung windows didn’t stay up when opened. I called our project manger Christopher Mark and he told me that the screen and windows would be fixed in two weeks. That was May 15. It is now July 24th and I was told my screen would be in July 30th. Christopher Mark is the worst project manager ever! He doesn’t return your calls, he lies and doesn’t know what he’s doing. I now have to call customer service every two weeks to see if my screen has come in. I’m also disappointed that four of our window treatments don’t fit. I still have to purchase them because you can’t buy them at Home Depot unless you want to spend $$$$$ on plantation shutters. I’m very disappointed in Home Depot not being able to give me a different project manager. I will let you know what happens with my windows.
          by
            • Recommended
            5 found this review helpful
            Everything works out get it fixed like a glove, and thank you very much.
            Everything works out get it fixed like a glove, and thank you very much.
            by
            • Verified Purchase
            • Recommended
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from AndersenJul 24, 2020
            Thank you for your review to Andersen® Windows. We appreciate the high rating and hope you continue to enjoy your window. Thanks! -Megan Andersen
            • Verified Purchase
            1 found this review helpful
            They will suffice....
            They will suffice.
            by
            • Verified Purchase
            WARNING!! White color is not white. Its off white more like a cream color. If you are not repl...
            WARNING!! White color is not white. Its off white more like a cream color. If you are not replacing all the windows and have other white frame windows, Anderson White will not match.
            by
            Response from AndersenMar 27, 2020
            Thank you for your review to Andersen® Windows. We are very sorry to see the low rating. If there is anything we can do please call the Andersen Solution Center at 888-888-7020 for further assistance. –Megan Andersen
              3 found this review helpful
              Showing 1-30 of 82 reviews

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